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Reviews

Average Ratings

3.9
251 lifetime reviews.
  • Dissatisfied with the overall experience

    The dealership seem purposefully vague compared to other like dealerships when it comes to details of the damage since all their cars have had dam...


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    The dealership seem purposefully vague compared to other like dealerships when it comes to details of the damage since all their cars have had damage. I took the car to a mechanic to have a closer look since details were so hard to get from Prestman. The car was advertised on the website as having navigation. It even had pictures of it working. It also worked as a test drove the car. Turns out the car does have the capability and with the essential card, it could work. However that isn't the case with my car. When questioned about it I received this, "I asked my tech and they say you'll have to Mazda about that one." Once again, vague and not forthcoming. Even though they tout openness and honesty, they are no different than any other car dealer. Buyer beware, I wanted to like my experience but the deception soured my taste

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Bad air conditioning. Lot of Buck Passing

    Don't buy a car there during the summer or winter. Couldn't check out the A/C when we bought because it was too cold. Been trying to get fixed b...


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    Don't buy a car there during the summer or winter. Couldn't check out the A/C when we bought because it was too cold. Been trying to get fixed but I keep getting transferred from person to person, everybody passes the buck to somebody else and nobody seems to be concerned and the warranty that they sold. Me is barely worth the paper it's printed on. Pleasant buying experience but the add on charges are excessive.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Prestman Auto doesn't honor "quality first" claim.

    We purchased a 2015 Lexus RX 450 H from Prestman Auto. At first we were very happy with the car, but after 1500 miles the battery failed. AAA ...


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    We purchased a 2015 Lexus RX 450 H from Prestman Auto. At first we were very happy with the car, but after 1500 miles the battery failed. AAA inspected and termed the battery inferior (" auction battery"). We replaced it with a Lexus genuine battery. Lexus puts their brand on batteries in new cars. We purchased this Lexus with only 3900 miles on it. The battery was not a genuine Lexus part. Dub, our salesman, said that all Prestman "branded" vehicles will have genuine "factory parts." Dub told us that Travis, his manager, would call us to take care of the battery. Travis never called even though I called several times over several weeks.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Simply, "Outstanding"

    What can I say but "outstanding". My car was purchased for a fair price. But, the true gem in this transaction was from the work of their finance ...


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    What can I say but "outstanding". My car was purchased for a fair price. But, the true gem in this transaction was from the work of their finance department, working overtime to get me an outstanding rate. Without their dedication to their customer, (and not to themselves, as in so many other facilities), I would not have been nearly as satisfied. My compliments to you, wonderful people of Prestman. You have earned a customer for life.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • They made it feel comfortable

    Dub and Chris were so helpful when I needed to pick up a new car. They gave me different options to work with to make sure I got into the car I wa...


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    Dub and Chris were so helpful when I needed to pick up a new car. They gave me different options to work with to make sure I got into the car I wanted. This isn't the first time i have purchased a car from them. Both times have been a very good experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • They dont want to sell cars.

    Apparently they dont like to sell cars at this dealership. I am literally writing this review on thier lot. I spent 10-15 minutes looking at 2 min...


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    Apparently they dont like to sell cars at this dealership. I am literally writing this review on thier lot. I spent 10-15 minutes looking at 2 minivans before I started writing this review. No one has asked me if i needed help, people have walked by but no one has said as much as "hello". So in conclusion, if you would like to be ignored go to Prestman Auto. Which is really too bad because i bought a car from them years ago, before they got the new big lot, and i loved the car, and loved the experience. But now they are too big to be helpful it seems. Long review still no help.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 6 found this review helpful. Did you?

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  • Good Service

    Great service, nice people. Great communications and Thorough on details and follow up. Overall was great and I would definitely recommend them.


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    Great service, nice people. Great communications and Thorough on details and follow up. Overall was great and I would definitely recommend them.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • No pressure experience.

    Our experience with Prestman Auto was phenominal. No pressure experience was very nice and refreshing. Staff was very helpful, knowledgeable, a...


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    Our experience with Prestman Auto was phenominal. No pressure experience was very nice and refreshing. Staff was very helpful, knowledgeable, and friendly. Definitely will go back and buy again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Girls Rule!

    We had a great experience dealing with the sales staff and financing staff. Such a breath of fresh air to deal with people who are down to earth a...


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    We had a great experience dealing with the sales staff and financing staff. Such a breath of fresh air to deal with people who are down to earth and don't try to hustle you. Thank you so much to Debbie and Maurissa who made the whole experience a breeze. Would recommend you guys in a heartbeat, thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Exellant Review for Debbie

    Debbie Francis in Salt Lake Hit a Home Run with the way she handled my Auto purchase. I had no previous experience with Prestman Auto - Debbie w...


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    Debbie Francis in Salt Lake Hit a Home Run with the way she handled my Auto purchase. I had no previous experience with Prestman Auto - Debbie was upfront at the beginning about the cars history and condition, I was arranging my own financing and she clearly explained how to proceed. She offered options and fully explained the operation of the vehicles controls and added some very useful tips also. I had my very best auto buying experience ever and I have purchased over 60 vehicles. Thanks Debbie, I will not forget you nor will my friends and family. Al

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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