Quirk Works Subaru

1.5 out of 5 1.5

Reviews

1.5 out of 5 1.5
19 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 15, 2018

    I did quite a bit of research and emailed several dealerships. Tim Long was my contact and got him down to a price of $18,000 for a 2018 Subaru Impreza... 2.0i. When I confirmed the price w/him and mentioned I wanted to lease, he got all mad at changed the price of the car on me to $19,000. When I called him out he tried giving me the run around and say things to make it seem like I didn't know what I was talking about. He kept insisting that he was honoring the agreed upon price and told me to call the finance department so they could explain it. I wasn't born yesterday and had several outside sources confirm that he was offering the car for $19k not the $18k we agreed upon. BOTTOM LINE, go anywhere but Quirks. He stopped answering emails because he knew I was no rookie to the games car salesmen(women) play. Shame on you and shame on quirk. Thankfully, I found a true, honest dealership. Bye Felicia

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    January 1, 2018

    My praise to Joanne, Ryan, and Xavier. However, the manager who came to help derailed the conversation and was the worst sales guy in my long history... of purchasing cars. If you come here and only deal with the good ones, you will be lucky. However, if you get that bad apples, run! We bought a Crosstrek somewhere else where they really got to know us, respected us and catered to customer service.

    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    November 4, 2017

    This was our first experience with Subaru in general and Quirk Works specifically. Our Sales Person was Ryan Monseque and he took the pain right out of... leasing a car! His customer service was excellent, always respectful and very in touch with our timeframe needs because we live in Maine. We are very much enjoying our new 2018 Outback and would like to thank Ryan for making that happen!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 19, 2017

    Great service and great people. Had an amazing experience from start to finish

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    October 2, 2016

    Be aware that the (discounted) Quirk price does not include the destination fee. Also, the discount is a combination of rebates that many buyers will... not qualify for. Definitely read the disclaimer and call to confirm the price that YOU would be paying before coming, and write down the name of the person who answers your phone. Quirk has a good inventory. Their price is reasonable, although not as low as the displayed "Quirk price". The salesperson was good.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 5, 2016

    Great Service, I was very satisfied with the service. My car was diagnosed quickly. The required repairs were presented in clear and transparent manner,... including pricing. The repair was done on time. The service representative was kind and very knowledgeable.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 18, 2015

    First off the place is a complete dump. The paint is peeling and is unsuitable for any to breathe in. The salesmanager, chris colins, insulted my wife,... Alice, and used extremely high pressure sales tactics to try and stuff us into a vehicle we truly couldn't afford. When we said no, they literally would not allow us to leave while they said insulting things, and tried to force us to buy. My wife cried as we finally convinced them we'd come back the next day. I WILL NEVER RETURN THEIR AGAIN!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    3 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    June 5, 2015

    We've had a lot of cars overs the years, but buying our 2014 Forester was far & beyond the most professional, smoothest and quickest of all. Our salesman,... Jarrod Pamore is a true gentleman who knows Subaru's inside & out. He worked with us to assure we obtained the BEST deal and personally put us at ease re; all the paperwork and RMV process. HE"S THE MAN TO SEE IF YOU'RE CONSIDERING A SUBARU! We drove it home the same day. We've had many inquires about our Forester and everyone loves the color combination (red /tan interior). It's a great highway car with great visibility, terrific ride and very quiet. The service dept. is excellent - the few times we've needed their assistance. BUY IT --- YOU'LL LOVE IT!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 9, 2015

    I recently went into quirk not sure if i was going to buy. After being approached by Lenny Wallace we discussed my options and he made it easy for me to... make a decision. He was extremely thorough and attentive to what I was looking for. Lenny made my buying process easy and stress free which was nice because buying a car can be very stressful. If you are reading this and looking for a new car go to quirk and ask for Lenny Wallace you will not be disappointed.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 3, 2015

    Lenny Wallace was my sales person and the whole transaction was easy and went without any issue. Would highly recommend this dealership and service to... all my friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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