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D & D Motors

(185 reviews)

Reviews

(185 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D & D Motors from DealerRater.

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Cris

Excellent service ,customer service, always a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Cris, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Review

Excellent customer service short wait time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Oil change and tire rotation

Every staff member very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your feedback of our Staff's outstanding service! If there is anything else we can do to assist you, please let us know! Take care!

Warranty

April the service manager was simply amazing. She stayed on top of all if my questions and followed up when needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Auto Butler

Performed "Auto Butler" service. This time car was very clean!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Cynthia, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

CAr Service

Goes out of the way to help you get back on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Steve, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

D&D Ford. Motors

A great friendly staff and great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Joe E., thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

Review

Squeezed me in right before closing all employees including the manager were extremely nice a never skip a beat to let you know any issues. And are very informative if you have any questions or concerns about your cars. These guys are the professionals especially the one that got me serviced quickly and swiftly (Noah steadman)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Zachary Martin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

Mark Davenport is the reason I stay at D&D Ford

I have been dealing with D&D Ford for almost 25 years, almost 2 years ago I bought a 2019 Ranger and have been making it mine with little changes here and there. I met Mark Davenport when I started the first step and have been glad I did many times. There have been issues with manufacturers after market products that the mfg did not stand behind but Mark Did! No matter what I was working on or what bumps in the road came along...Mark always made sure that my best interests were very important to him and that I mattered as a customer. I will be back to D&D... I am sure for many more years and I certainly hope Mark is there,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Mark here at D & D Motors, Inc.! Thank you again for choosing D & D Motors, Inc., and we hope to see you again soon!

Me

Length of time to complete service as well as overall service was fantastic

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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