Country Hill Motors of Merriam

Bought a car a couple years back from them. Oil issues right off the bat/coolant issues soon after, fought with the shop manager for almost two years trying to actually get them to warranty it. He told me they had to run a consumption test and that when they had enough results recorded they would be able to put a new motor in. I was forced to bring my car to them for oil changes each time, and despite being 2 quarts low after 2-3k miles MULTIPLE times, they lied about recording it whenever it was that bad. Not sure they recorded anything except after I got management from the dealership involved. I ended up having to talk to John Cowdin and even then I had to hound and hound about it to finally use the warranty I paid for. Now, the “barely used” motor they put in is having the same problems 20k miles later. Do not trust these people with your money, and if you’re having issues with them record EVERYTHING. They will lie and give you the run around as long as they possibly can. At this point I’m wondering if they even did put a different motor in. Again DO. NOT. TRUST. THEM.

My recent purchase at Country Hill was great. Got the truck I have been looking for. Rob Zuel is a great salesman. No pressure and purchase was quick and seamless. Out the door quick.

Big thanks to Deb ! And all staff. Bike was just like they said. Immaculate . Paperwork was ready for me to sign. And out the door in 15min! Very happy thanx.

I was surprised to see the negative reviews here. Our experience with Debra was outstanding the day after Christmas. She was helpful and efficient in working our deal, and the closing and paperwork was also pretty quick and easy.

Brakes bad, transmission bad, radiator bad, spare tire bad, power steering pump bad, worst used car purchase in my 53 years. Can't come up with one positive thing to say. It was a good price but everything fell apart within 90 days.

We purchased a car from Country Hill Motors today. It was our second car purchased from them. Paul was our sales person again and was great to work with. His friendly and professional manner made the experience pleasant and timely. I strongly recommend car shopping at Country Hill Motors due to their inventory and staff.

Courteous staff and they made the entire car buying process very easy. Streamlined approach when we picked up the vehicle and car was in great condition.

Purchased a 1977 CJ5 Jeep, was shipped to me, dealer stated the vehicle had been inspected in their service dept and everything was ok. Upon arriving the tail lights, turn signals, did not work and appear to have not worked forever. Steering wheel has a bad bearing and does not turn properly, have already spent $ 300 dollars on parts and labor. Radio speakers and woofer are not wired up, and carburetor is leaking gas very badly. If your service department inspected this vehicle, then they are either blind or restarted. Very unhappy customer. Robert Jarrell

Worst experience I have ever had. From the minute I got there they acted like they didn't even want my business. Not to mention the product was falsely advertised. I work in Sales and would never treat a customer the way they treated. I will never go back and make sure no one I know ever does as well. If the salesperson worked where I do her would be fired on the spot for his smart remarks after my visit the next day.

Rob Zuel was great to work with. Negotiated on an agreeable price, and was able to get a deal done without any hassle. Efficient and easy to do business with!