Reviews
They have done a phenomenal job with both of my
They have done a phenomenal job with both of my purchases! They are knowledgeable and cater to my needs well!
They have done a phenomenal job with both of my
They have done a phenomenal job with both of my purchases! They are knowledgeable and cater to my needs well!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had a great experience with both purchases at BMW of Columbus. We truly appreciate your continued trust! Safe travels!
My husband found the X5 that we have been looking for at
My husband found the X5 that we have been looking for at BMW of Columbus through an online search. The color we have been hunting, Ametrin, had been VERY hard to find. We looked at the multiple photos of the car, and read the available CarFax. When the dealership accepted our offered price, the car was delivered to our house. I have been enjoying my beautiful X5 ever since. The entire process took 2 days!
My husband found the X5 that we have been looking for at
My husband found the X5 that we have been looking for at BMW of Columbus through an online search. The color we have been hunting, Ametrin, had been VERY hard to find. We looked at the multiple photos of the car, and read the available CarFax. When the dealership accepted our offered price, the car was delivered to our house. I have been enjoying my beautiful X5 ever since. The entire process took 2 days!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that you found your dream X5 in the perfect Ametrin color at BMW of Columbus! It's great to know the process was smooth and efficient, and we hope you're enjoying every moment with your new car. Thank you for choosing us!
The entire team is excellent.
The entire team is excellent. However Service Advisor Mark Bair is outstanding. He’s always looking out for his customers.
The entire team is excellent.
The entire team is excellent. However Service Advisor Mark Bair is outstanding. He’s always looking out for his customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi David, we're delighted to hear that Mark and the team at BMW of Columbus provided you with outstanding service. Thank you for sharing your experience!
Great buying experience.
Great buying experience. Very knowledgeable salesman and sales manager. Very impressed by the service model to Auburn as well.
Great buying experience.
Great buying experience. Very knowledgeable salesman and sales manager. Very impressed by the service model to Auburn as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Tommy, we're delighted to hear you had a great buying experience with us at BMW of Columbus. Thank you for the kind words about our team and service model! Safe travels!
BMW of Columbus has an awesome team that provides very
BMW of Columbus has an awesome team that provides very friendly and professional services. I truly appreciate Mr. Thomas and Mr. David for the exceptional services they provided me throughout the entire process from building my new BMW to keeping me updated throughout the entire process. Thanks to the team member who took time to elaborate and show me features on my new car. Thanks to the finance department who offered a lower interest rate than other financing companies. I would also like to thank Mr. Zack for always ensuring my BMW services were scheduled and completed in a timely manner. I am so pleased with Zack that I requested him to handle the services for my new BMW. I am confident he will ensure both of my BMW services are kept up. Thanks again BMW of Columbus for your friendly and professional services. I also loved the BMW mints. Mrs. Rawlins
BMW of Columbus has an awesome team that provides very
BMW of Columbus has an awesome team that provides very friendly and professional services. I truly appreciate Mr. Thomas and Mr. David for the exceptional services they provided me throughout the entire process from building my new BMW to keeping me updated throughout the entire process. Thanks to the team member who took time to elaborate and show me features on my new car. Thanks to the finance department who offered a lower interest rate than other financing companies. I would also like to thank Mr. Zack for always ensuring my BMW services were scheduled and completed in a timely manner. I am so pleased with Zack that I requested him to handle the services for my new BMW. I am confident he will ensure both of my BMW services are kept up. Thanks again BMW of Columbus for your friendly and professional services. I also loved the BMW mints. Mrs. Rawlins
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mrs. Rawlins, thank you for sharing your wonderful experience with BMW of Columbus! We're delighted to hear that our team, including Mr. Thomas, Mr. David, and Zack provided exceptional service throughout the process. It's great to know that you're pleased with both the features of your new car and the finance department's efforts in securing a favorable rate for you. We look forward to continuing this relationship and ensuring all your BMW needs are met!
Excellent experience all around.
Excellent experience all around. I highly recommend this dealership. The whole purchase process was quick and easy.
Excellent experience all around.
Excellent experience all around. I highly recommend this dealership. The whole purchase process was quick and easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi John, we're delighted to hear that your experience at BMW of Columbus was excellent and seamless. Thank you for recommending us! Safe travels!
a sleezy dealership.
a sleezy dealership. Their low price listing is switch and bait. They charge outrageous doc fees and filing fees that does not make any sense. I wouldn't step into their dealership at all. Waste of time. There are some good and honest business out there they are not up to steal from you instead they are up to earn your business. think twice if you want to do a car shopping at this place
a sleezy dealership.
a sleezy dealership. Their low price listing is switch and bait. They charge outrageous doc fees and filing fees that does not make any sense. I wouldn't step into their dealership at all. Waste of time. There are some good and honest business out there they are not up to steal from you instead they are up to earn your business. think twice if you want to do a car shopping at this place
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jackie Waters and Alex Thompson are OUTSTANDING!
Jackie Waters and Alex Thompson are OUTSTANDING! They made the sale, the delivery, and the EXPERIENCE TRULY EXCEPTIONAL. I would like them to be considered for a higher position at BMW NA National; however, that would leave BMW of Columbus at a loss. Without THEIR PERSONAL 'TOUCH' on this sale, it would NOT have happened. Raises and bonuses are both in order for them! Doug Pahl 706-566-3025
Jackie Waters and Alex Thompson are OUTSTANDING!
Jackie Waters and Alex Thompson are OUTSTANDING! They made the sale, the delivery, and the EXPERIENCE TRULY EXCEPTIONAL. I would like them to be considered for a higher position at BMW NA National; however, that would leave BMW of Columbus at a loss. Without THEIR PERSONAL 'TOUCH' on this sale, it would NOT have happened. Raises and bonuses are both in order for them! Doug Pahl 706-566-3025
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Douglaspahl!Thank you for sharing your experience with Jackie and Alex at BMW of Columbus! We're delighted to hear they made such a positive impact on your purchase. Your feedback is greatly appreciated, and we'll be sure to pass it along to the team!
Great customer service!
Great customer service! Buying experience is excellent and the service department is exemplary. I am a lifetime BMW owner!
Great customer service!
Great customer service! Buying experience is excellent and the service department is exemplary. I am a lifetime BMW owner!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting the BMW Of Columbus team with your automotive needs! We appreciate your support and look forward to seeing you at your next visit!
They squeezed me in without an appointment when I had a
They squeezed me in without an appointment when I had a nail in my tire. They replaced my tire and honored my tire coverage without any issues. It was a comfortable wait for an unexpected visit. Every employee I encountered was pleasant and professional.
They squeezed me in without an appointment when I had a
They squeezed me in without an appointment when I had a nail in my tire. They replaced my tire and honored my tire coverage without any issues. It was a comfortable wait for an unexpected visit. Every employee I encountered was pleasant and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at BMW of Columbus could assist you promptly and make your unexpected visit a comfortable one. Thank you for sharing your experience, and we're glad everything went smoothly with the tire replacement!