Reviews
Write a reviewCaddy service review
First time I've ever had to top off gas tank before returning loaner. I do appreciate getting a loaner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Donna, thank you for the high star rating! We appreciate your business and thank you for choosing Sunset Cadillac of Bradenton for your automotive needs.
Service Department
Great service from Jennifer, had to return for a part that was back-ordered.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Scott, thank you for your high rating and for letting our team know how we did! We sincerely value your business and look forward to helping you again in the future. Take care!
Great service.!
KRISTI WENT BEYOND OUR EXPECTATONS. SHE MADE SURE ANY REPAIRS OR SERVICE ITEMS THAT COULD BE DONE BEFORE OUR WARRANTY LAPSED WERE ADDRESSED. SHE FOLLOWED UP WITH A GUIDE FOR FUTURE SERVCES AT DIFFERENT INTERVALS. SHE ALWAYS HAS POSITIVE AND FROENDLY ATTITUDE. WHAT A GREAT ASSET TO YOUR SERVICE DEPARTMENT. KUDOS TO THE SERVICE MANAGEMENT FOR CONSISTENT SERVICE.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Carol, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Mrs Annette Chapman
Everything is very relaxed and professional. Waiting area is comfortable and staff are very attentive. Very good at keeping informed about repairs etc.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Annette! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Ashlee Castle, Sunset Cadillac of Bradenton
new car lease
good sale. I came in to have a flat tire fixed and landed up leasing new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
service of cad
service to repair a rattle in the car, determined it was the rain sensor, reinstalled which did not fix, called back & Kristie was very helpful with a follow up solution. Taking car back in & hope to solve the problem.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cadillac ATS
Julie Finley was truly exceptional in the handing of our lease!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for the great review!
Escalade
I had a pleasant "no pressure" buying experience and have already told my friends to stop in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Another great Service experience
As always...great, great service from Jennifer! and Kevin - roadside. I consider myself lucky to be a customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cadillac lease
Enjoyed the experience I had the sales guys were courteous knowledgeable and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Hi, thanks for taking the time to leave a review.