Maplecrest Ford

made an appt a week in advance - dropped vehicle off the night before - vehicle was not looked at on the appt day - next day service manager contacted... me to tell me what parts of the warranty he would and would not honor and if i disagreed i could contest it in court - also mentioned that because i wasnt a regular service customer at the dealership their would be no further consideration. at the time of purchase the warranty was written incorrectly by the dealer indicated 10k miles more than what it should have been and this repair was the dealers favor to me to cover that mistake by the finance manager who sold me the warranty - i now have to have the work correctly done by another dealer at my expense

James was truly outstanding! This is our second time working with such a professional individual! James took the time to explain all of the vehicle's features...... very knowledgeable and very kind. He answered all of my questions and of course, I'm sure will answer any questions I may have in the future! We had such a pleasant experience. Thank you James, Jack and I truly appreciate your kindness and expertise.

Maplecrest Ford made my purchase of a car stress-free. I went online and asked for quotes from 3 dealers and the only one who was willing to work the... way I preferred, at my pace and meeting my requirements was Frank Nitti at Maplecrest Ford in Mendham. I was pleasantly surprised at how quickly I could purchase exactly what I wanted at a great price.

Drove 600 miles round trip to get the truck I wanted with all the bell and whistle. My salesman Mr. Frank Nitti was great. After a test drive I notice... the alignment was off and Frank took care of it. Truck was detail and top off all the fluids and a full tank of diesel. Marie from the finance Dept was great, found a great rate on the loan New Year?s Eve when everything was pretty much close. Highly recommend this dealer.

Olivia,Could not have been any more Professional. The dealership was prepared for my arrival and the car was ready for me to pick up. The financial process... was simple questions were answered immediately and to my knowledge correctly

Olivia was a pleasure to work with . She is both knowledgeable and professional . She immediately made my wife and I feel comfortable and never put any... pressure on us during the process . I've leased and purchased many cars over the years and Olivia is by far the best sales person I've ever dealt with .

Olivia did an amazing job! I've bought 10 vehicles before meeting her and never had a better buying experience! Will definitely recommend her to anyone... looking to purchase a new vehicle!!

I had amazing buying experience with Maplecrest and Micky! Micky was patient, considerate, kind and very communicative. I am happy to have bought my first... car here.

Super service, prompt, efficient, courteous to me. We had pre-paid our service agreement so there was no bill for my 10,000 mile check-up and everything... was handled by a very astute Service Dept. I highly recommend Maplecrest Ford and their team of skilled technicians.

Very happy with my purchase of a 2019 mustang bullitt from Maplecrest Ford. It was a pleasure working with James throughout the purchase process and with... Marie on the financing. Would highly recommend