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Maplecrest Ford

(1,132 reviews)
Visit Maplecrest Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 346-5036 (888) 346-5036
Used (877) 743-1273 (877) 743-1273
Service (866) 322-8752 (866) 322-8752

Reviews

(1,132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford from DealerRater.

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We were welcomed and after speaking for a few minutes we

We were welcomed and after speaking for a few minutes we took the car I’ve been dreaming about for a test drive. Once returning we started the process everyone dreads the paperwork/ financing that usually takes a long time. Put it went seamless and with in a while I was leaving with my dream ford Explorer. James and Marie were professional, personable and knowledgeable. Thank you so much for helping me get behind the wheel of my Explorer.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

By far, our best car buying experience ever!

By far, our best car buying experience ever! We purchased the vehicle we wanted, at the right price. We stopped in on a Friday afternoon, made the deal, and picked up the vehicle the next morning. James is sincere, warm and a pleasure work with. We will definitely buy our next car from them👍

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

James and Dave went the extra mile to get what we wanted!

James and Dave went the extra mile to get what we wanted! Thank you Maplecrest!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

James and the entire crew were phenomenal from beginning

James and the entire crew were phenomenal from beginning to end. Easiest and fastest car purchase of my life - surprise birthday present for our daughter!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Got the ol bait and switch, vehicle is listed with dealer

Got the ol bait and switch, vehicle is listed with dealer fees and when i went into the dealership there was more dealer fees added

Rating breakdown (out of 5):
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Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bought this car outright no trade no finance, never met

Bought this car outright no trade no finance, never met the salesman never seen the dealership, Was very very disapointed in the arrogant approach the sales man took to me, received the car and can honestly say the inside of the cat was filthy, stains on back seats just mind boggling I would stay clear of this place period

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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It was wonderful to work with James and Marie and

It was wonderful to work with James and Marie and Maplecrest! Amazing car buying experience from beginning to end. Highly recommend!

Rating breakdown (out of 5):
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Buying process
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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They are searching for my new truck.

They are searching for my new truck. Hope to hear back soon. May have to order a 2027.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

James took me around to every employee I had a question

James took me around to every employee I had a question for. A few technical, a few warrant, a few financing questions and if he didn’t have the answer he found it for me right away. Extremely pleasant experience from sales to finance.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great selection, great staff, excellent customer

Great selection, great staff, excellent customer service. Will be going back when the time comes.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.