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Reviews

Average Ratings

4.7
Average based on 17 reviews
  • Nothing but good things to say

    My salesperson James Skuraton was pleasant, and professional. I read a review that said "he answered all my questions", well he covered everythin...

    Dealer Response

    Hello Ray, Thank you very much for the positive review of Maplecrest Ford here on Cars.com. Your view is important to us and we appreciate you t...


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    My salesperson James Skuraton was pleasant, and professional. I read a review that said "he answered all my questions", well he covered everything and I never had a question. My new car was spotless despite the rain the day I picked it up. It was a wonderful experience and I would highly recommend this dealership.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hello Ray, Thank you very much for the positive review of Maplecrest Ford here on Cars.com. Your view is important to us and we appreciate you telling others about your experience with us. Many happy miles to you and we hope to see you soon.


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  • Maplecrest Ford

    Our salesman, James Skuraton, was very professional and friendly. The car was ready at it's designated time and all paperwork was explained in a ...


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    Our salesman, James Skuraton, was very professional and friendly. The car was ready at it's designated time and all paperwork was explained in a simple easy way.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • friendly

    highly recommend this dealer no high pressure, on games, no back and fourth


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    highly recommend this dealer no high pressure, on games, no back and fourth

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Poor customer Service

    I was shopping used Honda Accord EX-L, the manager of Maplecrest Auto made it a bad experience for me. Poor customer service and the manager of t...

    Dealer Response

    We appreciate the opportunity to earn your business. Your input, as well as the feedback from all of our customers is important to us. I have disc...


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    I was shopping used Honda Accord EX-L, the manager of Maplecrest Auto made it a bad experience for me. Poor customer service and the manager of this place is so rude. The only nice person of this dealership is Micky.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the opportunity to earn your business. Your input, as well as the feedback from all of our customers is important to us. I have discussed the events of your visit with those staff members with whom you met. I apologize if you felt treated in a manner that was less than professional. Being in the automotive industry yourself as an exporter, you know that customer service and meeting guest expectations is essential. It is not something Maplecrest Ford takes casually and is continually emphasized upon our staff but it always bears reminding. Finally, it is unfortunate that we were unable to come to a purchase agreement. I can assure you that all reasonable offers are always seriously considered. If there is anything we can ever do for you in the future, please do not hesitate to let me know. Sincerely, Tom Giordano, President.


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  • This is our third vehicle from Maplecrest

    Maplecrest and our salesman James Skuraton were professional, courteous and got me the car I wanted at the price I wanted to pay. This is our th...

    Dealer Response

    We are so happy to hear about your experience with Maplecrest Ford here on Cars.com! Thank you very much for letting others know what kind of dea...


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    Maplecrest and our salesman James Skuraton were professional, courteous and got me the car I wanted at the price I wanted to pay. This is our third car from Maplecrest and I would recommend them.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so happy to hear about your experience with Maplecrest Ford here on Cars.com! Thank you very much for letting others know what kind of dealership Maplecrest Ford of Mendham is! Enjoy you Ford and many happy miles to you!


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  • Maplecrest Ford review

    Great experience from start to finish. Great dealership.

    Dealer Response

    We are so happy to hear about your experience! Thank you very much for letting others know what kind of dealership Maplecrest Ford of Mendham is!


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    Great experience from start to finish. Great dealership.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so happy to hear about your experience! Thank you very much for letting others know what kind of dealership Maplecrest Ford of Mendham is!


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  • Simply THE Best

    Leased a Ford Fusion. This was perhaps my 5th leased car (first Ford). I have never had such a positive experience leasing a car. Brian McHugh, a ...

    Dealer Response

    We are so happy to hear about your experience with Maplecrest Ford here on Cars.com! Thank you very much for letting others know what kind of dea...


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    Leased a Ford Fusion. This was perhaps my 5th leased car (first Ford). I have never had such a positive experience leasing a car. Brian McHugh, a Maplecrest salesperson, was the best. He made the entire experience so easy and painless. I am now a lifelong Ford and Maplecrest customer. Thanks to all. Oh, and I adore my Fusion.

    Shopped for a new car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so happy to hear about your experience with Maplecrest Ford here on Cars.com! Thank you very much for letting others know what kind of dealership Maplecrest Ford of Mendham is!


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  • This is what car buying should be !!!

    My salesperson James Skuraton was pleasant, professional, answered all questions, offered drinks and really took an interest in my vehicle purchas...

    Dealer Response

    Thank you for taking the time to review James, Dave and Maplecrest Ford of Mendham NJ!


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    My salesperson James Skuraton was pleasant, professional, answered all questions, offered drinks and really took an interest in my vehicle purchase. At no time was there any pressure, even when I told him I was going to think about it overnight. The sales manager Dave Cozza worked with me on the price, and trade in, and at no time did I feel pressure, that I had to buy that day. If your a Met fan you will think your dealing with Ron Darling as Dave has a strong resemblance to the Met pitcher. He even signed a baseball for me !!! LOL. When you are tired of the Highway pressure and dealer scams, visit this dealership, you will be glad you did.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to review James, Dave and Maplecrest Ford of Mendham NJ!


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  • Fantastic Experience

    After some unfortunate experiences at other Ford dealerships, I am overjoyed to have found Maplecrest Ford in Mendham! Incredible service every ti...

    Dealer Response

    Thank you for you review of Maplecrest!


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    After some unfortunate experiences at other Ford dealerships, I am overjoyed to have found Maplecrest Ford in Mendham! Incredible service every time, with clear, knowledgeable and friendly service staff. If the sales staff is anywhere near as good as those in service, I will be buying every car here for the rest of my life. Cannot recommend highly enough.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for you review of Maplecrest!


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  • Great deal from great dealer

    Brian washed the car and prepped it before we got there and stayed with us until past 9pm, put up with us feeding and changing our newborn baby wh...

    Dealer Response

    Thank you very much for the great review of Maplecrest Ford and salesman Brian McHugh! We appreciate it very much that you took the time out of y...


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    Brian washed the car and prepped it before we got there and stayed with us until past 9pm, put up with us feeding and changing our newborn baby while giving us a great deal on a car loan and sale. Many thanks to Brian and his crew in Mendham!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for the great review of Maplecrest Ford and salesman Brian McHugh! We appreciate it very much that you took the time out of your day to do that for us.


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