Skip to main content

Lexus of Akron Canton

(2,135 reviews)
Visit Lexus of Akron Canton
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (866) 414-5415 (866) 414-5415
Used (866) 414-8904 (866) 414-8904
Service (888) 633-6106 (888) 633-6106

Inventory

See all 157 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2003.
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back.
"Redefining The Luxury Experience"

Service center

Phone number (888) 633-6106

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(2,135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Akron Canton from DealerRater.

Want to share your experience with this dealership?

Write a review

Nikolas, Norman and Jon are truly amazing representatives

Nikolas, Norman and Jon are truly amazing representatives of Lexus. Chris is a amazing mechanic, he diagnosed the problem and replaced the wheel bearing. My car handled like a new car. I am totally impressed. Nikolas always sets me up with the best. Thank you Lexus for such fine service people!

Nikolas, Norman and Jon are truly amazing representatives

Nikolas, Norman and Jon are truly amazing representatives of Lexus. Chris is a amazing mechanic, he diagnosed the problem and replaced the wheel bearing. My car handled like a new car. I am totally impressed. Nikolas always sets me up with the best. Thank you Lexus for such fine service people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

James, thank you for the great review of Nikolas, Norman, and Jon! We appreciate your business and we hope to see you again at Lexus of Akron-Canton. Safe travels!

Show full review

Connie in sales was patient, helpful and very

Connie in sales was patient, helpful and very knowledgeable. Her assistance and advise was important in my decision making. All the staff I dealt with were similarly pleasant and helpful and knowledgeable.

Connie in sales was patient, helpful and very

Connie in sales was patient, helpful and very knowledgeable. Her assistance and advise was important in my decision making. All the staff I dealt with were similarly pleasant and helpful and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your feedback makes our day! We are thrilled that Connie and the team gave you a top-notch experience and earned your business. Thank you from all of us at Lexus of Akron-Canton!

Show full review

We were given a quote for service.

We were given a quote for service. But when insurance was involved, the dealership charged more than the quote. Unfair and unethical business practices. I will not recommend this service department to anyone.

We were given a quote for service.

We were given a quote for service. But when insurance was involved, the dealership charged more than the quote. Unfair and unethical business practices. I will not recommend this service department to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

I'm sorry to hear about your experience with the service quote. We strive for transparency and fairness in our pricing, so it's concerning to learn that this was not reflected during your visit. I'd like to discuss this further and see how we can address any discrepancies. Please feel free to reach out at your convenience. Thank you, Peter Spacagna - General Manager - 216-916-6000

Show full review

Accurate w facts.

Accurate w facts. Honest and quick. Handled our concerns about the paint detailing and dent quickly. A+

Accurate w facts.

Accurate w facts. Honest and quick. Handled our concerns about the paint detailing and dent quickly. A+

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jon, we appreciate your review! Thank you for choosing Lexus of Akron Canton and highlighting the positive experience you had with our team.

Show full review

Yoko was a consummate professional throughout the sales

Yoko was a consummate professional throughout the sales process and delivery of the Lexus NX350h. The dealership ultimately honored the deal Yoko and I originally came to…much appreciated!

Yoko was a consummate professional throughout the sales

Yoko was a consummate professional throughout the sales process and delivery of the Lexus NX350h. The dealership ultimately honored the deal Yoko and I originally came to…much appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are thrilled that Yoko and the team gave you a positive car-buying experience! Thank you for choosing Lexus of Akron-Canton and for sharing your feedback. Congratulations on your new Lexus NX 350h!

Show full review

The overall experience was very pleasant.

The overall experience was very pleasant. We enjoyed working with Yoko. We never felt pressured and everyone we met was helpful. We would recommend the dealership to others.

The overall experience was very pleasant.

The overall experience was very pleasant. We enjoyed working with Yoko. We never felt pressured and everyone we met was helpful. We would recommend the dealership to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your thoughtful recommendation of Yoko and our team means so much to us! Thank you for choosing Lexus of Akron-Canton and for sharing your positive feedback.

Show full review

Yoko is very knowledgeable of all the Lexus models and

Yoko is very knowledgeable of all the Lexus models and the different options available. She made my first Lexus purchase memorable. Her professionalism and the experience overall has made me a lifelong Lexus customer.

Yoko is very knowledgeable of all the Lexus models and

Yoko is very knowledgeable of all the Lexus models and the different options available. She made my first Lexus purchase memorable. Her professionalism and the experience overall has made me a lifelong Lexus customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Amber, we are thrilled that Yoko took such great care of you and earned your loyal business. Thank you for choosing Lexus of Akron-Canton and congratulations on your first Lexus.

Show full review

Connie was extremely helpful in getting us our dream car.

Connie was extremely helpful in getting us our dream car. She also took the time to walk us through all of the features of the car which was greatly appreciated.

Connie was extremely helpful in getting us our dream car.

Connie was extremely helpful in getting us our dream car. She also took the time to walk us through all of the features of the car which was greatly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're excited to hear that Connie was able to assist you in finding your dream car at Lexus of Akron-Canton. It's wonderful she took the time to ensure you were familiar with all the features. Enjoy every moment on the road!

Show full review

Tammy was great, I really enjoyed the overall experience

Tammy was great, I really enjoyed the overall experience and her professionalism! Thanks again Tammy!

Tammy was great, I really enjoyed the overall experience

Tammy was great, I really enjoyed the overall experience and her professionalism! Thanks again Tammy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Tammy provided you with a professional and enjoyable experience at Lexus of Akron-Canton! Thank you for sharing your feedback, and we hope to see you again soon!

Show full review

Great dealership and great people.

Great dealership and great people. They were very knowledgeable about the vehicles and helped me decide whether leasing or buying made the most sense for me. Definitely recommend buying a car here.

Great dealership and great people.

Great dealership and great people. They were very knowledgeable about the vehicles and helped me decide whether leasing or buying made the most sense for me. Definitely recommend buying a car here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Chad, we're really glad to hear that our team at Lexus of Akron-Canton provided you with the guidance you needed. Thanks for recommending us! Enjoy your new ride!

Show full review
See all 2135 reviews