Reviews
Nikolas, Norman and Jon are truly amazing representatives
Nikolas, Norman and Jon are truly amazing representatives of Lexus. Chris is a amazing mechanic, he diagnosed the problem and replaced the wheel bearing. My car handled like a new car. I am totally impressed. Nikolas always sets me up with the best. Thank you Lexus for such fine service people!
Nikolas, Norman and Jon are truly amazing representatives
Nikolas, Norman and Jon are truly amazing representatives of Lexus. Chris is a amazing mechanic, he diagnosed the problem and replaced the wheel bearing. My car handled like a new car. I am totally impressed. Nikolas always sets me up with the best. Thank you Lexus for such fine service people!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James, thank you for the great review of Nikolas, Norman, and Jon! We appreciate your business and we hope to see you again at Lexus of Akron-Canton. Safe travels!
Connie in sales was patient, helpful and very
Connie in sales was patient, helpful and very knowledgeable. Her assistance and advise was important in my decision making. All the staff I dealt with were similarly pleasant and helpful and knowledgeable.
Connie in sales was patient, helpful and very
Connie in sales was patient, helpful and very knowledgeable. Her assistance and advise was important in my decision making. All the staff I dealt with were similarly pleasant and helpful and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your feedback makes our day! We are thrilled that Connie and the team gave you a top-notch experience and earned your business. Thank you from all of us at Lexus of Akron-Canton!
We were given a quote for service.
We were given a quote for service. But when insurance was involved, the dealership charged more than the quote. Unfair and unethical business practices. I will not recommend this service department to anyone.
We were given a quote for service.
We were given a quote for service. But when insurance was involved, the dealership charged more than the quote. Unfair and unethical business practices. I will not recommend this service department to anyone.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I'm sorry to hear about your experience with the service quote. We strive for transparency and fairness in our pricing, so it's concerning to learn that this was not reflected during your visit. I'd like to discuss this further and see how we can address any discrepancies. Please feel free to reach out at your convenience. Thank you, Peter Spacagna - General Manager - 216-916-6000
Accurate w facts.
Accurate w facts. Honest and quick. Handled our concerns about the paint detailing and dent quickly. A+
Accurate w facts.
Accurate w facts. Honest and quick. Handled our concerns about the paint detailing and dent quickly. A+
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jon, we appreciate your review! Thank you for choosing Lexus of Akron Canton and highlighting the positive experience you had with our team.
Yoko was a consummate professional throughout the sales
Yoko was a consummate professional throughout the sales process and delivery of the Lexus NX350h. The dealership ultimately honored the deal Yoko and I originally came to…much appreciated!
Yoko was a consummate professional throughout the sales
Yoko was a consummate professional throughout the sales process and delivery of the Lexus NX350h. The dealership ultimately honored the deal Yoko and I originally came to…much appreciated!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled that Yoko and the team gave you a positive car-buying experience! Thank you for choosing Lexus of Akron-Canton and for sharing your feedback. Congratulations on your new Lexus NX 350h!
The overall experience was very pleasant.
The overall experience was very pleasant. We enjoyed working with Yoko. We never felt pressured and everyone we met was helpful. We would recommend the dealership to others.
The overall experience was very pleasant.
The overall experience was very pleasant. We enjoyed working with Yoko. We never felt pressured and everyone we met was helpful. We would recommend the dealership to others.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Your thoughtful recommendation of Yoko and our team means so much to us! Thank you for choosing Lexus of Akron-Canton and for sharing your positive feedback.
Yoko is very knowledgeable of all the Lexus models and
Yoko is very knowledgeable of all the Lexus models and the different options available. She made my first Lexus purchase memorable. Her professionalism and the experience overall has made me a lifelong Lexus customer.
Yoko is very knowledgeable of all the Lexus models and
Yoko is very knowledgeable of all the Lexus models and the different options available. She made my first Lexus purchase memorable. Her professionalism and the experience overall has made me a lifelong Lexus customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amber, we are thrilled that Yoko took such great care of you and earned your loyal business. Thank you for choosing Lexus of Akron-Canton and congratulations on your first Lexus.
Connie was extremely helpful in getting us our dream car.
Connie was extremely helpful in getting us our dream car. She also took the time to walk us through all of the features of the car which was greatly appreciated.
Connie was extremely helpful in getting us our dream car.
Connie was extremely helpful in getting us our dream car. She also took the time to walk us through all of the features of the car which was greatly appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're excited to hear that Connie was able to assist you in finding your dream car at Lexus of Akron-Canton. It's wonderful she took the time to ensure you were familiar with all the features. Enjoy every moment on the road!
Tammy was great, I really enjoyed the overall experience
Tammy was great, I really enjoyed the overall experience and her professionalism! Thanks again Tammy!
Tammy was great, I really enjoyed the overall experience
Tammy was great, I really enjoyed the overall experience and her professionalism! Thanks again Tammy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear that Tammy provided you with a professional and enjoyable experience at Lexus of Akron-Canton! Thank you for sharing your feedback, and we hope to see you again soon!
Great dealership and great people.
Great dealership and great people. They were very knowledgeable about the vehicles and helped me decide whether leasing or buying made the most sense for me. Definitely recommend buying a car here.
Great dealership and great people.
Great dealership and great people. They were very knowledgeable about the vehicles and helped me decide whether leasing or buying made the most sense for me. Definitely recommend buying a car here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chad, we're really glad to hear that our team at Lexus of Akron-Canton provided you with the guidance you needed. Thanks for recommending us! Enjoy your new ride!