Lexus of Akron Canton

This is really hard for me to answer. I would rather talk to someone versus writing. Bottom line, I really like my UX 250H, disappointed with the fact... Enform does not work, I live over an hour away from the nearest dealership, valet's first opening is 8/20, they went over all the features when I picked up my car, should have validated Enform worked. I asked if the start date can be deferred to when it is fixed & the answer was "no". Disappointed.

From the very beginning Ruth smiled, asked me and my mom if she could assist us in any way. My mom has much experience with Lexus vehicles that's one... reason why we were at the dealership. The other reason was because it was my turn to experience the joy my mom has experienced for a long time. Ruth was kind, nice, efficient, helpful, informative and attentive. Also, the gentlemen who helped become familiar with my new Lexus was very savvy. I had a private thought that wow he knows these vehicles inside and out. I think his name is Tim. Not sure but Ruth knows who he is. He was very nice, patient and answered all me questions. He's a good teacher also because I told me and showed me how to utilize the many features and then he had me do it. Ruth is awesome also with set up as well as everything else. The finance ladies were awesome. Very kind, informative and encouraging especially because I realized that I was in a different arena with Lexus. The main question I was asked was this "are you happy?". I said yes and they said that's all that matters. And truthfully it is. So my new Lexus is my reward to myself for working so many years and now it's my time and turn to have fun. And I am !!!!! Thanks Ruth and Lexus dealership for a wonderful first experience !!!

Went in to look and ending up buying. Shelly Durbin was the sales person, but the general manager Mark and FI - Jason Yoder were terriific.

I was delightful working with Ruth Ham on our release of a 2020 RX350. She was always timely and very polite. She thoroughly described all the options... we had to purchase or lease the vehicle that we desired. She helped us decide on the 12,000 or 15,000 mileage cap and was diligent looking for savings available to us.

Worked with Ruth and Kari on this purchase of a used vehicle, both very efficient and attentive during the transaction. Overall good experience. Thank... you.

It was a very pleasant experience working with Ruth Ham, as well as all the other Lexus Personnel. We have also had a very good experience working with... the service people. Ruth Ham is very knowledgeable and professional, and has invited us back with any questions/ concerns on our recent purchase of a Rx 350. We are fortunate to have had someone as knowledgeable and helpful as Ruth Ham to assist us with our automobile purchase. Jerry Melegari

Just purchased a Lexus, working with Ruth was a pleasant experience She is very professional and attentive to my needs and preferences, getting me in... a car with everything I desired.

Shelley was a terrific salesperson, I couldn't have possibly asked for better service or more patience. Don't cheat yourself, ask for Shelley today!

It was a pleasure to work with Ruth, she was knowledgeable and detailed. Our experience with her and the dealership was very good. Thank you, Ruth.

Randy was wonderful and patient. He offered good advice and was fair. I would definitely recommend this dealership and specifically ask for Randy, super,... super guy!