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Lexus of Akron Canton

5.0 out of 5 5.0
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 8:00 PM

Lexus of Akron Canton Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2003

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning

...

and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

""Redefining The Luxury Experience""

Service

Oil, Filter Change

$70 and up*

Tire Rotation

$29.95

Car Wash

Complimentary

Detailing

$119.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
512 lifetime reviews. Includes reviews of Lexus of Akron Canton from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 3.0 out of 5
    July 31, 2020

    This is really hard for me to answer. I would rather talk to someone versus writing. Bottom line, I really like my UX 250H, disappointed with the fact... Enform does not work, I live over an hour away from the nearest dealership, valet's first opening is 8/20, they went over all the features when I picked up my car, should have validated Enform worked. I asked if the start date can be deferred to when it is fixed & the answer was "no". Disappointed.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kari Scherer

    Client Advisor

    (4.9) 33 reviews

    Pete Spacagna

    General Manager

    (4.9) 41 reviews

  • 5.0 out of 5
    July 28, 2020

    From the very beginning Ruth smiled, asked me and my mom if she could assist us in any way. My mom has much experience with Lexus vehicles that's one... reason why we were at the dealership. The other reason was because it was my turn to experience the joy my mom has experienced for a long time. Ruth was kind, nice, efficient, helpful, informative and attentive. Also, the gentlemen who helped become familiar with my new Lexus was very savvy. I had a private thought that wow he knows these vehicles inside and out. I think his name is Tim. Not sure but Ruth knows who he is. He was very nice, patient and answered all me questions. He's a good teacher also because I told me and showed me how to utilize the many features and then he had me do it. Ruth is awesome also with set up as well as everything else. The finance ladies were awesome. Very kind, informative and encouraging especially because I realized that I was in a different arena with Lexus. The main question I was asked was this "are you happy?". I said yes and they said that's all that matters. And truthfully it is. So my new Lexus is my reward to myself for working so many years and now it's my time and turn to have fun. And I am !!!!! Thanks Ruth and Lexus dealership for a wonderful first experience !!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    What a fantastic review, Lisa! It makes our day to hear that we exceeded your expectations in every way. We love that Ruth and the rest of our team ma...de your car-buying experience so friendly and attentive, and went above and beyond to make sure you were happy with your purchase. From all of us at Lexus of Akron-Canton, thank you for being such a wonderful customer, and we wish you many safe and happy miles in your new vehicle!


    Worked with:
    Ruth Ham

    Sales and Lease Retention

    (4.9) 91 reviews

  • July 25, 2017

    Went in to look and ending up buying. Shelly Durbin was the sales person, but the general manager Mark and FI - Jason Yoder were terriific.

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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 28, 2020

    I was delightful working with Ruth Ham on our release of a 2020 RX350. She was always timely and very polite. She thoroughly described all the options... we had to purchase or lease the vehicle that we desired. She helped us decide on the 12,000 or 15,000 mileage cap and was diligent looking for savings available to us.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    What a lovely review, Rosemary! We're thrilled to hear that Ruth delivered such a friendly, transparent leasing experience. Thank you for trusting Lex...us of Akron-Canton with your business, and we hope you're loving your 2020 Lexus RX 350!


    Worked with:
    Ruth Ham

    Sales and Lease Retention

    (4.9) 91 reviews

  • 5.0 out of 5
    July 28, 2020

    Worked with Ruth and Kari on this purchase of a used vehicle, both very efficient and attentive during the transaction. Overall good experience. Thank... you.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for shopping at Lexus of Akron-Canton and for sharing such fantastic feedback for our team members, Ruth and Kari. We are proud to have been... a part of your car buying experience and wish you safe travels in the new ride!


    Worked with:
    Ruth Ham

    Sales and Lease Retention

    (4.9) 91 reviews

    Kari Scherer

    Client Advisor

    (4.9) 33 reviews

  • 5.0 out of 5
    July 25, 2020

    It was a very pleasant experience working with Ruth Ham, as well as all the other Lexus Personnel. We have also had a very good experience working with... the service people. Ruth Ham is very knowledgeable and professional, and has invited us back with any questions/ concerns on our recent purchase of a Rx 350. We are fortunate to have had someone as knowledgeable and helpful as Ruth Ham to assist us with our automobile purchase. Jerry Melegari

    4.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Laura Davis

    Service Advisor

    (5.0) 35 reviews

    Ruth Ham

    Sales and Lease Retention

    (4.9) 91 reviews

  • 5.0 out of 5
    July 23, 2020

    Just purchased a Lexus, working with Ruth was a pleasant experience She is very professional and attentive to my needs and preferences, getting me in... a car with everything I desired.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ruth Ham

    Sales and Lease Retention

    (4.9) 91 reviews

  • 5.0 out of 5
    July 18, 2020

    Shelley was a terrific salesperson, I couldn't have possibly asked for better service or more patience. Don't cheat yourself, ask for Shelley today!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Shelley Turpin

    Sales Consultant

    (5.0) 79 reviews

  • 5.0 out of 5
    July 14, 2020

    It was a pleasure to work with Ruth, she was knowledgeable and detailed. Our experience with her and the dealership was very good. Thank you, Ruth.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ruth Ham

    Sales and Lease Retention

    (4.9) 91 reviews

  • 4.0 out of 5
    July 10, 2020

    Randy was wonderful and patient. He offered good advice and was fair. I would definitely recommend this dealership and specifically ask for Randy, super,... super guy!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Randy McQuaid

    Sales Associate

    (5.0) 63 reviews

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