Reviews
Write a reviewI everyone to know I walked in planning not to buy but I
I everyone to know I walked in planning not to buy but I ended up buying we had a little confusion at first the maverick I was interested in was sold but they had more coming and then they didn’t but could order one and then the one that sold was not so I took it for a ride and I thought it was good I hadn’t no idea what it would be like so I said but had question on the numbers so after they explained it and would write in the sales agreement that my wife and financing I purchased it and I must say I’ve always dreaded buying a vehicle but this was so easy I recommend everyone go and experience it I’m truly shocked from the sales end to financial great people to work with
I everyone to know I walked in planning not to buy but I
I everyone to know I walked in planning not to buy but I ended up buying we had a little confusion at first the maverick I was interested in was sold but they had more coming and then they didn’t but could order one and then the one that sold was not so I took it for a ride and I thought it was good I hadn’t no idea what it would be like so I said but had question on the numbers so after they explained it and would write in the sales agreement that my wife and financing I purchased it and I must say I’ve always dreaded buying a vehicle but this was so easy I recommend everyone go and experience it I’m truly shocked from the sales end to financial great people to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Do NOT recommend.
Do NOT recommend. Helpful when selling you a vehicle, but after that you're on your own. Bought a used F-150 that supposedly had a 129 pt inspection but 4 months later developed oil leaks. Took it to another dealer since I don't live close to Les Stumpf. They couldn't tell whether/where leaks were b/c silicone was sprayed over engine probably when detailed at Les Stumpf. I sent Les Stumpf Ford a message on their website. I received an auto-reply email confirming that my message was received & someone would contact me shortly. Over a week & no one has contacted me. Once they have your money from the sale of a vehicle, you stop being important to them.
Do NOT recommend.
Do NOT recommend. Helpful when selling you a vehicle, but after that you're on your own. Bought a used F-150 that supposedly had a 129 pt inspection but 4 months later developed oil leaks. Took it to another dealer since I don't live close to Les Stumpf. They couldn't tell whether/where leaks were b/c silicone was sprayed over engine probably when detailed at Les Stumpf. I sent Les Stumpf Ford a message on their website. I received an auto-reply email confirming that my message was received & someone would contact me shortly. Over a week & no one has contacted me. Once they have your money from the sale of a vehicle, you stop being important to them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
HIGHLY RECOMMEND
HIGHLY RECOMMEND!!!! I am a first time customer, will become a life time customer ... all experiences, from booking appointment to follow up call, was exceptional! Customer service 10/10, effective communication 10/10, follow up 10/10. An issue that another dealership monkeyed around with for several weeks (and still hadn't resolved) was completed in 1.5 days. All members of the Les Stumpf team were professional, friendly, courteous and seemed genuine in their efforts to resolve issues. THANK YOU LES STUMPF FORD!
HIGHLY RECOMMEND
HIGHLY RECOMMEND!!!! I am a first time customer, will become a life time customer ... all experiences, from booking appointment to follow up call, was exceptional! Customer service 10/10, effective communication 10/10, follow up 10/10. An issue that another dealership monkeyed around with for several weeks (and still hadn't resolved) was completed in 1.5 days. All members of the Les Stumpf team were professional, friendly, courteous and seemed genuine in their efforts to resolve issues. THANK YOU LES STUMPF FORD!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I love my Les Stumpf Ford
Awesome! Very comfortable and relaxing car deal experience. Everyone was wonderful, polite, knowledgeable, and willing to work with me in every aspect of the deal. This is my 8th vehicle from Stumpf and I won’t leave unless they make me!! Lol
I love my Les Stumpf Ford
Awesome! Very comfortable and relaxing car deal experience. Everyone was wonderful, polite, knowledgeable, and willing to work with me in every aspect of the deal. This is my 8th vehicle from Stumpf and I won’t leave unless they make me!! Lol
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful experience.
Great service! From the initial visit the vehicle delivery day, exceptional customer service. Was very happy with the experience and will tell others about said experience
Wonderful experience.
Great service! From the initial visit the vehicle delivery day, exceptional customer service. Was very happy with the experience and will tell others about said experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very good on most aspects
I recently purchased a new vehicle. The entire buying experience was fine, except I feel the topic of buying an extended warranty should have been brought up earlier instead of right at the end. Then when it was brought up, I felt pressured into buying the extended warranty, which I didn’t want and didn’t buy.
Very good on most aspects
I recently purchased a new vehicle. The entire buying experience was fine, except I feel the topic of buying an extended warranty should have been brought up earlier instead of right at the end. Then when it was brought up, I felt pressured into buying the extended warranty, which I didn’t want and didn’t buy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great car buying experience!
We recently purchased a 2020 Acura RDX from the Les Stumpf Ford Used Cars dealership and I have to say the entire process from meeting the sales person, Gary Cyr, the test drive, price negotiation to signing the final contract with the Business Manager Jeremy McKnight was extremely smooth and stress free both individuals were extremely helpful, professional and answered all of our questions making the entire process actually enjoyable. I would highly recommend Les Stumpf Ford, Gary and Jeremy!
Great car buying experience!
We recently purchased a 2020 Acura RDX from the Les Stumpf Ford Used Cars dealership and I have to say the entire process from meeting the sales person, Gary Cyr, the test drive, price negotiation to signing the final contract with the Business Manager Jeremy McKnight was extremely smooth and stress free both individuals were extremely helpful, professional and answered all of our questions making the entire process actually enjoyable. I would highly recommend Les Stumpf Ford, Gary and Jeremy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent sales force
Service was excellent, I felt they really listened to what I wanted and found the exact car I wanted. They. Helped me so I wasn’t afraid of the price and very friendly. I didnt feel like they were pushy at all. Just that they would help find what I needed and what I could afford.
Excellent sales force
Service was excellent, I felt they really listened to what I wanted and found the exact car I wanted. They. Helped me so I wasn’t afraid of the price and very friendly. I didnt feel like they were pushy at all. Just that they would help find what I needed and what I could afford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Swannie Awesome Saleman
Gerhardus Swanepoel (Swannie) did an excellent job finding our new Ford Escape. He knew exactly what we were looking for. This is our second Ford we bought new in 2 months and came back to Swannie as he did an excellent job!
Swannie Awesome Saleman
Gerhardus Swanepoel (Swannie) did an excellent job finding our new Ford Escape. He knew exactly what we were looking for. This is our second Ford we bought new in 2 months and came back to Swannie as he did an excellent job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great place to go shop for a car.
Sales people are friendly and very help full.when you walk in you feel welcome there and always willing to help you.will go there anytime again to buy a car again.
Great place to go shop for a car.
Sales people are friendly and very help full.when you walk in you feel welcome there and always willing to help you.will go there anytime again to buy a car again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase