Les Stumpf Ford

My friend Terry and I have been shopping all day at other dealerships throughout the valley. We saw many vehicles that looked exactly the same on all dealership’s lots. When we got to Les Stumpf, I pretty much knew right away that it would be our last stop as I immediately started seeing vehicles which were more unique. Being drawn to the more SUV type vehicles, The Broncos were right up my alley. Swanee came out and immediately engaged with us and started talking about the vehicles. All questions were answered very quickly, as he was very knowledgeable about the vehicles. I had planned to lease a vehicle as I was very determined not to buy another used vehicle nor have to worry about repairs for quite some time. Swanee helped me understand the pros and cons of leasing versus buying; Ultimately saying and of course the decision would have to be mine. I have had my vehicle for a little under a week, and couldn’t be happier with the purchase or the dealership. I love my Les Stumpf Bronco Sport Heritage!

Karissa was so great! Very knowledgeable and helpful in finding my perfect car. She even took the time to go over every detail and never made me feel bad for not being familiar with the technology in the car. This was my 2nd car bought here and will definitely be back!

We were actually there before the dealership opened and still Swannie came out to help. A super energetic, knowledgeable young man. He was very patient with all our questions, made sure we took it for a test drive, was super interested in what we were looking for.

Agent Karisa Doe was top-notch. I dislike car shopping almost more than anything, and she made the experience easy and smooth. Karisa was knowledgeable and informative, and most importantly, non-pushy. In a word, professional. Brett in Finances was also extremely easy to work with. My only caveat was an uneasy feeling about her manager, who was the one to evaluate my trade-in, but never bothered to speak to me directly or even introduce himself. (Name? Who knows?) Sort of like The Wizard of Oz behind his curtain. That's the only reason I'm not rating 5 stars.

I bought a new Transit cargo van for the business. Doug and Mike in commercial sales are awesome to work with!! This is my second new service van from them and if there is a third it will definitely be from Les Stumpf Ford.

I bought a new Transit cargo van for the business. Doug and Mike in commercial sales are awesome to work with!! This is my second new service van from them and if there is a third it will definitely be from Les Stumpf Ford.

Had a mostly positive buying experience here. Only concern was that I noticed the 3rd brake light didn't work a few days after purchase. Had to spend over $200 on a new light housing since the light is led and cannot be replaced. This was some thing that should have been noticed during the trucks inspection. I reached out to my salesman about this but never heard back.

Bill was a great to work with. Very patient dealing with multiple people and cars and very knowledgeable. Everything went smoothly! We purchased 2 vehicles all in a matter of hours. Kevin was also great to work with in financing.

Swannie was great to work with. He took the time to explain all of our options, and answered all of our (many questions). Our hour appointment ended up lasting much longer to ensure we were comfortable with the decision we made. Also, the purchasing experience was straightforward and quick.

Communication on the status of my order for an F-150 in October was excellent. I took delivery finally on 4/8/1923 as planned. The entire delivery process took 21/2 hours. The sales person was very patient with me in going thru the trucks features which I really appreciated. He also followed up with me & offered further help if I need it!