Reviews
Great job by the staff at the dealership and especially
Great job by the staff at the dealership and especially by Cole Jarrett in the service department
Great job by the staff at the dealership and especially
Great job by the staff at the dealership and especially by Cole Jarrett in the service department
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Toyota of Rock Hill always takes good care of me and my
Toyota of Rock Hill always takes good care of me and my car service needs. Everyone always professional and efficient.
Toyota of Rock Hill always takes good care of me and my
Toyota of Rock Hill always takes good care of me and my car service needs. Everyone always professional and efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I like the video that shows and explains the repairs that
I like the video that shows and explains the repairs that are needed in detail.
I like the video that shows and explains the repairs that
I like the video that shows and explains the repairs that are needed in detail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Highly professional, they took their time finding the
Highly professional, they took their time finding the issues and went above and beyond to correct the problem.
Highly professional, they took their time finding the
Highly professional, they took their time finding the issues and went above and beyond to correct the problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was way over charged for my service and had to wait 2
I was way over charged for my service and had to wait 2 hrs for an oil change. I was charged a package that I did not verbally agree to. Apparently i paid for them to “inspect my floor mats”. Absolutely absurd. I had a unhappy experience.
I was way over charged for my service and had to wait 2
I was way over charged for my service and had to wait 2 hrs for an oil change. I was charged a package that I did not verbally agree to. Apparently i paid for them to “inspect my floor mats”. Absolutely absurd. I had a unhappy experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Mike Reidy Service Director Toyota of Rock Hill m.reidy@toyotarockhill.com
They are very easy to work with and professional even
They are very easy to work with and professional even when they don’t have good news.
They are very easy to work with and professional even
They are very easy to work with and professional even when they don’t have good news.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Ryan is very helpful and professional in Toyota of Rock Hill. Great service rep in meeting my needs
Out of town and needing an oil change.
Out of town and needing an oil change. Searched and found same day service. Excellent experience, fast, friendly and thorough.
Out of town and needing an oil change.
Out of town and needing an oil change. Searched and found same day service. Excellent experience, fast, friendly and thorough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I appreciated being kept informed about the condition of
I appreciated being kept informed about the condition of my car, the required and recommended repairs needed.
I appreciated being kept informed about the condition of
I appreciated being kept informed about the condition of my car, the required and recommended repairs needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Susan, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I was terribly impressed with Jason.
I was terribly impressed with Jason. He told me my truck would be ready Friday and it was. I always appreciate a man of his word
I was terribly impressed with Jason.
I was terribly impressed with Jason. He told me my truck would be ready Friday and it was. I always appreciate a man of his word
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Rock Hill! Please let us know if there is anything else we can do for you; we are more than happy to help!
I highly recommend Toyota of Rock Hill especially the
I highly recommend Toyota of Rock Hill especially the service department. The service rep David B is the best. I have been coming here for many years and David has been my rep for many years. Extremely good at what he does.
I highly recommend Toyota of Rock Hill especially the
I highly recommend Toyota of Rock Hill especially the service department. The service rep David B is the best. I have been coming here for many years and David has been my rep for many years. Extremely good at what he does.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mark, thank you for your kind review; we are happy to pass along your comments to David here at Toyota of Rock Hill! We are always more than happy to assist you if anything else comes up. Take care!