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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun 12:30 PM - 5:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 4:00 PM
Sun 11:00 AM - 4:00 PM
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Reviews

3.8
225 lifetime reviews. Includes reviews of Toyota of Rock Hill from DealerRater.com
  • Wonderful Experience

    This was by far the best car buying experience I have ever experienced. Felix Collins and Troy are the Best!!! No haggling, no wasted time, Tell t...

    Dealer Response

    Thank you for your kind words, Kim! We hope you love your new vehicle!


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    This was by far the best car buying experience I have ever experienced. Felix Collins and Troy are the Best!!! No haggling, no wasted time, Tell these guys what you can do and they make it happen. I would recommend them to anyone. The most honest dealership around.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words, Kim! We hope you love your new vehicle!


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  • Extremely Upset
    May 8, 2017

    I am extremely upset with this dealership, when I signed the contract I was told the south eastern toyota finance was apart of toyota financial,I ...

    Toyota of Rock Hill

    Thank you for bringing this to my attention. I apologize for the misunderstanding and I understand that you spoke with your Finance Manager earlie...

    zagg210

    I just called you at the number you provided and there is no answer or voice mail. I was told by your finance manager that Southeastern Toyota was...


    Show Full Review

    I am extremely upset with this dealership, when I signed the contract I was told the south eastern toyota finance was apart of toyota financial,I went to register my account on toyota financial only to find out that in fact I am not financed thru toyota financial and the south eastern toyota is actually a retail installment company. I am going to contact an attorney to see if there is something that I can do legally. I feel like I was lied to so that they could make money off of me with this retail installment loan, I could would have gone to my credit union if I would have known that this was a retail installment loan. I would not have signed the paper work if I knew this is what I was being sold, I was told it was toyota financial and that was a big lie. I will never purchase a vehicle here again, I feel like this was shady business and I was taken advantage of.

    Does not recommend this dealer
    Toyota of Rock Hill

    Thank you for bringing this to my attention. I apologize for the misunderstanding and I understand that you spoke with your Finance Manager earlier this morning. The bank you contracted with is the institution used by Southeast Toyota and the only one that Toyota allows us to use in the Southeast for their programs. I would be happy to discuss this issue further if you would like to contact me directly at (803) 325-9210. I look forward to speaking with you. Regards, Dan Kilmer General Manager

    zagg210

    I just called you at the number you provided and there is no answer or voice mail. I was told by your finance manager that Southeastern Toyota was Toyota Financial and that is not true they are 2 different companies. I could have gone to my credit union and got my own financing. i feel like I should have walked out of his office when he was given the wrong information from your people, the paper work they provided him was totally different from what was agreed upon and he had to wait for your people to fix it, right then and there I should have known to walk out but I did not and when the updated paper work came I was told I was being financed thru Toyota Financial and I do not think that the full explanation of the type of loan I was getting into was given to me. I feel like I was taken advantage of and I will not do business with you guys again. Thank You


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  • Disrespectful , poor service
    April 23, 2017

    Bought a vehicle there last summer , had an issue so I called. Discussed the problem and was told service was open til 6 pm When I got there at ...

    tommy moore

    I was given a jump to start the vehicle in order to get it started in the process of kicking off the lot. You say you would like to earn my busin...

    Toyota of Rock Hill

    We¿¿¿re sorry that we weren¿¿¿t able check your battery during your service visit and meet your expectations. We were happy to assist you after ou...


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    Bought a vehicle there last summer , had an issue so I called. Discussed the problem and was told service was open til 6 pm When I got there at 530 they didn't want to look at the vehicle. First guy tried to say that checking the battery would take time and it was too late to come back tomorrow. Another guy tried telling me that the mechanics had already picked up the tools and were gone. When I pointed out that it was well before 6 he started a debate about my workplace and if I showed up at his job at the last minute..... It escalated and the manager got involved. After criticizing me for getting VERY upset with the disrespectful manner I was treated he then forced me to leave without looking at the vehicle that was purchased there and is under warranty. At my place of employment if the sign says we close at 6 , we welcome customers until 6 and often even later. It's called customer service.. and bringing up my job to make a point like that was very unprofessional.

    Does not recommend this dealer
    Came in for service or repair
    tommy moore

    I was given a jump to start the vehicle in order to get it started in the process of kicking off the lot. You say you would like to earn my business but have informed Toyota corporate I am not allowed on the property Can you explain that?

    Toyota of Rock Hill

    We¿¿¿re sorry that we weren¿¿¿t able check your battery during your service visit and meet your expectations. We were happy to assist you after our conversation and provide you with a jump to the battery. If there is ever anything we can do for you in the future, we hope you¿¿¿ll give us the opportunity to earn your business back.


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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since March 2014

Welcome to Toyota of Rock Hill in Rock Hill, South Carolina - Serving Gastonia, Fort Mill, and Charlotte, NC

Toyota takes you places and Scion moves you. Together, we want to see what's possible. We imagine a better world, and then we make it. We are here to turn your daily commute into a joy ride and maintain that sense of satisfaction. We want to be your choice for all services, and will do what it takes to keep you 100% satisfied. Stop by and we will do whatever we can to get you into the car you have always dreamed of driving.

"Come in and experience The Rock Solid Guarantee!"