Reviews
Outstanding service.
Outstanding service.. I was very satisfied with the brake job they did on my Highlander.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Personnel are friendly, professional and knowledgeable.
Personnel are friendly, professional and knowledgeable. I arrived for my scheduled appointment early but was quickly met and was out the door in less than an hour. Very expeditious service indeed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I would highly recommend Toyota if Rock Hill there sales
I would highly recommend Toyota if Rock Hill there sales staff is great as well as the service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
My wife took our 4Runner in for an oil change.
My wife took our 4Runner in for an oil change. I was informed by the inspector that the brand new battery terminals need replacement from corrosion. I just installed them 5 days prior. I was informed I needed to do a battery check as an extra ($30) but the package we scheduled already had a battery check being done. The service guy Ray was rude about us not ordering tire from the dealership.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for the feedback. We apologize for any issues we may have caused your wife. We have spoken with our staff to reiterate the importance of customer satisfaction. We will have Ray reach out to your wife and apologize as well as work towards a solution. Michael Reidy Service & Parts Director Toyota of Rock Hill (803) 325-9254 m.reidy@toyotarockhill.com
Quick and fast service for regular maintenance.
Quick and fast service for regular maintenance. Drop off and pick up was smooth and no hassle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
It is always a pleasant experience.
It is always a pleasant experience. Mr. Fox is always helpful, professional, and he does a great job. Today's mechanic/ Technician was very helpful, he explained what repairs needed to be done very well, and he was professional as well!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Dawn, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Damon was very helpful.
Damon was very helpful. Not pushy. I also really liked the financial gentleman. He was thorough and pleasant. We will buy from them again soon
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy you found our staff Damon so supportive during your experience here at Toyota of Rock Hill. We are always more than happy to assist you if anything else comes up. Take care!
From purchase of used vehicle to repair service,
From purchase of used vehicle to repair service, consistent professionalism. Recent repair was solid with requested assessment, estimated repair cost, followed by repair completed within promised time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello James, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Very pleased with both the buying process and the service
Very pleased with both the buying process and the service visit. Employees seem happy to help. Maintenance visit was quick. Loving the van. New to the hybrid experience and have become a huge fan.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I was in and out in under an hour for an oil change and
I was in and out in under an hour for an oil change and tire rotation! Service rep was very professional and it was an overall great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Bryson, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!