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Bourne's Auto Center

(5,110 reviews)
Visit Bourne's Auto Center
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 16 awards
2024 state dealer award 2023 state dealer award 2020 state dealer award 2018 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(508) 219-4522 (508) 219-4522

Reviews

(5,110 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bourne's Auto Center from DealerRater.

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Kevy was a pleasure to work with! Friendly, professional...

Kevy was a pleasure to work with! Friendly, professional and fast. I would definitely recommend him and Bourne auto in Easton to my friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new purchase! Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kevy, and our team, and we look forward to working with you again. Mike Kelley General Manager

Tori did an amazing job for me. Had my test drive ready...

Tori did an amazing job for me. Had my test drive ready when I arrived. Made the buying experience exceptional. Even personally cleaned my rims!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Mike, for your feedback on your recent visit to Bourne's Auto Center. I'm glad to hear that Tori and our sales team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Mike Kelley General Manager

Awesome!! First time buying a car from a dealership and...

Awesome!! First time buying a car from a dealership and they made me feel comfortable!! My sales guy best hands down!! Nice car for a good price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Bourne's Auto Center, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congrats on your new vehicle! Mike Kelley General Manager

I had a positive experience buying my car at Bourne's....

I had a positive experience buying my car at Bourne's. Thank you David Pair and George. I'll definitely refer Bourne's Auto Center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Kathy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with George here at Bourne's Auto Center. Mike Kelley General Manager

Jose was awesome and professional , we knew what we...

Jose was awesome and professional , we knew what we wanted before we came and were in and out with a test drive in less than an hour and a half. I would highly recommend going back to buy a vehicle .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Conor, Thanks for sharing your thoughts about your experience working with Jose here at Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

Thank you bournes Auto for getting me this good car and...

Thank you bournes Auto for getting me this good car and thank you kevin fir making it easy...Kevin is a good person to deal with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Isaac, Thank you so much for your excellent review! We are so glad that Kevy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Mike Kelley General Manager

I realize that car buying during a pandemic is a...

I realize that car buying during a pandemic is a different experience. I can only assume that the minor issues (and they were minor) I ran into can be attributed to that. I would still recommend Bourne to others. I did not get the name of the 2 gentlemen that assisted with some clean up on the car, but they were great. Once Kim and I worked out the technology kinks, she was 100% responsive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that Kim had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

Bournes auto is always great. Good customer service and...

Bournes auto is always great. Good customer service and fair prices. Jose reviewed all the car in my budget that fit the criteria I needed. He was helpful without being pushy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Trevon was so easy to work with. I love the no haggle...

Trevon was so easy to work with. I love the no haggle pricing and my new car is perfection. Best experience buying a car. I will definitely refer all my friends to Bourne and Trey!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Amy, Congratulations on your new vehicle! We are so glad that Trevon had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

Tori was a great help with my new vehicle, i couldn't be...

Tori was a great help with my new vehicle, i couldn't be more pleased. This is my second vehicle from bournes i will be returning if i want another upgrade

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Cheyanne, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bourne's Auto Center are glad to have you as a customer. Mike Kelley General Manager