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Bourne's Auto Center

(5,099 reviews)
Visit Bourne's Auto Center
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 16 awards
2024 state dealer award 2023 state dealer award 2020 state dealer award 2018 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(508) 219-4522 (508) 219-4522

Reviews

(5,099 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bourne's Auto Center from DealerRater.

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Love this place great atmosphere great customer service

Love this place great atmosphere great customer service bought multiple cars from them. I will recommend them to everybody.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

Everyone was helpful and professional.

Everyone was helpful and professional. Paul in finance was very helpful. He even took the time to explain to me that the commercials about extended warranties were not as reliable as they say. Meaning that when the work is done the vehicle can't be released to the owner. Because these companies haven't sent the check out to the dealer,so that the car can be released back to the owner

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Kelley General Manager

Overall the process of buying a new car was seamless and

Overall the process of buying a new car was seamless and very smooth! I wanted to get it done quickly, and Jose and his team were efficient and very accommodating. Thrilled with my Jeep Wrangler just in time for summer!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

Came in Saturday after hours to see the truck couldn’t

Came in Saturday after hours to see the truck couldn’t find it. Called Monday morning spoke with Jose. At first I thought he was pulling my leg bc I was there and didn’t see it he said no it’s at a different lot. Asked for him to send me a video and he did without hesitation. When dealing with dealerships everyone always tries haggling. I’m an automotive person I know my ins and outs the guys over here took care of everything I noticed everything even before speaking with Jose he didn’t try an push me to buy the car left it in my hands on what I wanted to do. Once we made the deal I didn’t have to be in the dealership did it all over phone came in signed an I was gone I 100% have zero complaints if I had to do this again tomorrow I would thanks again

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bourne's Auto Center. We look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

Exceptional service!

Exceptional service! I highly recommend anyone looking for a new car to go to Bourne’s auto Center.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

Jose Molina is a great salesman skilled good man all

Jose Molina is a great salesman skilled good man all around 100% knows what he's doing

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Kelley General Manager

This is my second vehicle purchase at Bourne’s auto .

This is my second vehicle purchase at Bourne’s auto . The experience was pleasant . No pushy sales pressure with excellent serve by sales and financing . I highly recommend Bourne for your automotive needs ! Thank you and I love my Bronco Sport !

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bourne's Auto Center. Mike Kelley General Manager

Jose was extremely helpful, attentive, and efficient—he

Jose was extremely helpful, attentive, and efficient—he made the car-buying experience smooth and enjoyable.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bourne's Auto Center. We look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

Low mileage vehicles at the lowest prices, and no high

Low mileage vehicles at the lowest prices, and no high pressure sales. I would definitely recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Kelley General Manager

Best dealership in New England !

Best dealership in New England !!! S/o to Jose he was extremely helpful and made the process quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Kelley General Manager