Reviews
Amazibg
This is the second car I’ve purchased at Bourne’s. These guys are nothing short of great ! They made the process very fast and easy. Best experience I’ve had buying a car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your continued business! We are honored to have you as a loyal customer. The fast and easy process you described is exactly what we expect from our team and what every customer should expect from us. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
Great place to buy a car!!
I purchased a car from John. He was great. Jose helped me I'm picking up the car today. Car was not ready because of the registration being down. Not their fault. Suggest that a great place to get breakfast. Came back car was still not ready because of mass dot. Give me dealership plates so I can take the car and go to work. Carlos Worked very quickly on Monday to get all the paperwork done so I can make it to work on time. It's a very easy relax place. I will recommend it to everybody! And Rich the guy that bought the car around was also very pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business! We are thrilled you are enjoying your pre-owned Veloster! Unfortunately the registry system went down state wide for a little while but we appreciate your patience and understanding. Our team appreciates your kind words and amazing 5 star rating. If we can be of further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
The BEST way to buy a car
I usually am intimidated by dealerships but everyone here made the experience extraordinary. I finally purchased my dream car! Mark was very helpful and Shawn was a great finance manager. Welcoming environment and great place to buy your car. I was referred here from a friend and I will refer everyone else going forward.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the the time to review your 5 star experience and share your amazingly kind words. This is the exact experience we want every customer to experience when shopping for or purchasing a pre-owned vehicle at our dealership. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
Good time
It was a pleasure to do business at this company trey was a great guy it deal with had some good laughs with him and it was a welcoming place thank you trey for the experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Looking good Ganesh! We hope you are enjoying your pre-owned Buick Verano. Trey appreciates your recognition and I can assure you it was his pleasure assisting you with your purchase. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
Customer Review
The service at this dealership was exceptional. Tori and Marissa at the front desk were great. John Benner(sales)was very professional, and knowledgeable. Carlos and Matt in finance were very helpful and professional as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for awarding us with 5 stars! We are honored to have earned your business and it was an absolute pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
Got a deal with Jose
Guy didn't push me into a new car. We looked at the inventory and he guided me to the right car. The independent test drive and the no hastle pricing will have me coming back. Jose was patient and gentle lol. Thanks bud
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to award us with 5 stars! It was a pleasure assisting you and we are honored to have earned your business. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. An important part of this commitment is unaccompanied test drives, and we are happy you enjoyed that. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
Great experience
Jose and everyone at Bourne's Auto made the process of buying a new car stress-free. Everyone was personable, upfront, helpful, and I am very happy with the car I purchased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Bourne's Auto Center for your pre-owned Hyundai! The "stress free, personable, upfront, and helpful" buying experience is EXACTLY what every customer should expect from our team. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
Only place to buy a car!
My husband and I will only go to Bourne’s. They have the best inventory, sales representatives and service staff! We have been buying cars from them for years. Most recently, I had an accident and brought my car to them for service; after insurance determined my car was a total loss, I worked with Mike, Sue and Carlos to not only replace my car, but get the car I really wanted! Matt in service was amazing. The service team actually cleaned out the totaled car and packed all of my personal belongings! They made an unexpected and frustrating accident so easy for me! I was so grateful for all of their help. They also have the best “no hassle” prices!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
WOW! Thank you for your continued business. We are sorry that your previous vehicle was a total loss, but we are happy our Collision, Service, and Sales team were able to help with the process. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
Great Customer Service, and Seamless Buying Process!
I had an awesome experience purchasing a vehicle from Bourne's Auto. I worked with David Pair, who was extremely helpful and friendly throughout the entire process, going above and beyond to suit our needs. I also worked with David Olson, who was very helpful as we got close to closing the deal. My family and I have come to Bourne's to purchase vehicles for many years now, and the customer service provided there is always top notch. The great selection and price on vehicles, coupled with outstanding customer service, makes for a very smooth and satisfying process of buying a new vehicle. Very pleased!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for you and your families' continued business. It is always a pleasure assisting you and providing you with a 5 star experience. David and Dave appreciate your recognition and our entire team appreciates your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
Great Experience!
I had a great experience at Bournes Auto. Jose was so helpful. He was very patient and knowledgeable. This seemed to be a very family oriented establishment. They take care of their customers. The car I purchased was in great condition with a price I could not beat. I am very happy I did business here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We certainly feel as though our entire team is one big family and we are proud that you noticed that! We treat our customers the same way and we want to welcome you to our family. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager