Reviews
Best car buying experience I ever had
Great selection of vehicles...no pushy sales...no haggle price was fair and worked to get me best offer on trade. There were no surprises and felt they went over and above to be accommodating and made sure I was happy with the vehicle and their service. I will never buy a car elsewhere.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
WOW! Thank you for your business and your amazing review. We are thrilled that you will never buy elsewhere, and we have it in writing...jk! It was a pleasure assisting you with your purchase and we hope to see you in the future. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
No-credit buyer
My car got totaled and since both my fiancé and I had didn't have enough credit, we knew financing a car would be hard. Bournes had a great variety of cars and we chose a 2010 Honda Accord. Alyssa was our sales rep and she did an amazing job getting us approved for a loan and helping us pick the right car. We will be coming back for a second car very soon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a pleasure assisting you with your Honda Accord purchase and obtaining your financing. We are thrilled to hear you will be back for your second car and your experience was amazing. If you have any questions or concerns please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager
cam purchase
The dealer has an excellent selection of used cars at reasonable prices with a knowledgeable and professional sales and service staff. Application for financing was stress free and quick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and your 5 star review! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
On a mad search for a great, safe SUV
I've been searching high & low for the right SUV... while I haven't purchased one YET from this dealership, I have LOVED my experience with them thus far - in particular, with Alyssa who has been my sales associate. She's the quintessential professional and is bending over backwards to answer my questions about a vehicle I love. She's responsive, helpful, and was so sweet to deal with in-person. So far, it's been nearly 4 weeks since I've been searching for a car, and my experience with her has been top-notch. PS-- my experience started with Amy who works on internet leads- and she's responsive and professional as well! So far, a wonderful experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the opportunity to earn your business. Amy and Alyssa are amazing employees who are dedicate to a high level of customer service. They would be more than happy to answer any questions you may have in your search. Thanks Again, Michael Kelley General Manager
Autobody reveiw
I've had to bring my 2012 Nissan Altima in for 2 separate fender benders. (teenage drivers...ugh) Both times Bourne did an excellent job. They dealt with the insurance company for me. The car looked as good as new - it was completed when promised. You can tell they take pride in their work. Would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your continued collision repair business. Jonathan and Brian are dedicated professionals who are committed to a high level of customer service. We are fortunate to have them on our team. If you have any automotive needs please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
Fair & Friendly
I just completed my second buying experience at Bourne's working with Jake, Shawn, and Andy on the sale. I got a fair price on my trade and they worked hard to get me the deal that I wanted. They don't negotiate price, which I respect, but there are so many other things - the little things that they do for you. The service team is also great. I had my first car worked on although it didn't need much - just the wearable stuff. I know I'll buy another car there and recommend the dealership highly. -P.Clark
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your continued business! We are honored to have earned your business for a second time and your 5 star review. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
Comfortable place & They Do The Necessary Work!
First Day I Went In for a Test Drive, I noticed that there were issues that needed to be fixed before I could purchase the car. "Fancier" Dealers I went to wanted to purchase the car before they would fix it up to be acceptable. John was just fine with a standard deposit to get the car in for work. Unfortunately the Altima I was looking at didn't work out. The attitude here was great, even if you were buying one of their lower priced cars, It didn't matter to them. I'm still searching their website and I will be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your 5 star review! We appreciate your kind words about our dealership. We appreciate the opportunity to earn your business. Unfortunately it didn't work out but it was a pleasure assisting you. If there is anyway we can assist please do not hesitate to contact us. Good luck in your vehicle search. Michael Kelley General Manager
Excellent Experience!
Just bought a great car. I have been buying cars for many years and have to say that this was hands down he best car buying experience that I ever had. They were patient, accommodating and honest. Our salesman was Mario, he was wonderful and knowledgeable. Our finance manager was Carlos. He ended up getting us a much better rate than expected. Andy, the manager was very fair with our trade in and also assisted through the process. So - I happy to give this review. Dan Petronelli
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Dan! It was a pleasure assisting you and we truly appreciate you taking the time to review your experience. Mario, Carlos and Andy are true professionals who are committed to a high level of customer service. We are fortunate to have them on our team. Thanks Again, Michael Kelley General Manager
No pressure, super helpful, and great prices.
It's our second car we bought there and I can't say enough good things. No haggle price and just the nicest people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are honored to have earned your business for a second time! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
My new used car
Was the best experience. I absolutely love my car. Very professional. I would highly recommend this place. So many vehicles to choose from but I knew what I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are thrilled that you are loving your vehicle. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager