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Bourne's Auto Center

(5,088 reviews)
Visit Bourne's Auto Center
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 16 awards
2024 state dealer award 2023 state dealer award 2020 state dealer award 2018 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(508) 219-4522 (508) 219-4522

Reviews

(5,088 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bourne's Auto Center from DealerRater.

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They were amazing and friendly here!

They were amazing and friendly here! We able to get the car the same day too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bourne's Auto Center. Congratulations on your new purchase! Mike Kelley General Manager

This place exceeded my expectations.

This place exceeded my expectations. Everything went very smoothy and I could not have had a better experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new purchase! Thank you for sharing your thoughts about your great experience with Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

Best car buying experience ever.

Best car buying experience ever. Jose was patient, not pushy, and made sure we got into something we wanted. Would definitely recommend Jose and bournes to anyone. As well as the entire staff that made us feel comfortable the entire time we spent there. Thank You Jose, and everyone at Bournes Auto!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jose and our team to be a positive one. We hope you enjoy your new vehicle! Please don't hesitate to reach out if you need anything else. Mike Kelley General Manager

Great variety of vehicles, excellent customer service.

Great variety of vehicles, excellent customer service. José Molina is an amazing salesman, made an amazing experience, trade my car, got a great price. Definitely recommend Bournes Auto Center, it's the easiest way to sell a car a get a new one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Aura, Congratulations on your new vehicle! We are so glad that Jose had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

Kevy along with all the staff members at Bourne Auto made

Kevy along with all the staff members at Bourne Auto made my car shopping experience quick and pleasant. Kevy smiled thee entire time lol. Thank you all.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Kevy and our team here at Bourne's Auto Center are glad to have you as a customer. Mike Kelley General Manager

Kevin was very professional and pleasant. The whole...

Kevin was very professional and pleasant. The whole process was excellent. I got to leave with my new Nissan Rouge today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

We went in not planning on buying but just to look. Kevy...

We went in not planning on buying but just to look. Kevy was so easy to work with and didn't pressure us at all. We left with a new car for our family. Across the board everyone at Bourne's was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevy met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

Jose Garcia was the best. Best experience I've ever had...

Jose Garcia was the best. Best experience I've ever had buying a car. No pressure, no hassle. I would definitely recommend Bourne's Auto Center to family and friends. Thanks Jose.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new purchase, Colleen! Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience here with Jose. It was a pleasure having you at the dealership, Colleen. We appreciate your five-star review! Mike Kelley General Manager

People treat you with respect and no pressure. This is...

People treat you with respect and no pressure. This is the 2nd vehicle I purchased fromBournes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Bourne's Auto Center! Congrats on your new purchase! Please let us know if we can be of any more assistance. We look forward to having you as one of our valued customers for years to come. Mike Kelley General Manager

This is our 3rd purchase from Bourne, and we will...

This is our 3rd purchase from Bourne, and we will continue to be loyal customers. The team, service and value are excellent - highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new purchase, Sarina. Thank you for taking the time to leave us a five-star rating. We are very happy to have provided you with such a positive experience! We sincerely value your business, Sarina. We look forward to your next visit. Mike Kelley General Manager