West Coast Toyota of Long Beach

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
72 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 22, 2020

    Thank you thomas and Cisco! It was a quick and easy process and I got exactly what I was looking for. Definitely would recommend you guys.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 22, 2019

    Our experience with West Coast Toyota has been a pleasant one. From being greeted by Alaint Oliva ( sales ) to Cisco ( finance manager ). Very professional,thanks... for assisting us, in getting a great deal.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • September 26, 2018

    I want to recognize Shauna and.the manager Sam for working with me and making the purchase happen. Superior service and they represent the definition of... customer service at its best. Thank you.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 24, 2019

    Top notch service from Thomas! Great experience and excellent support throughout the buying process. Thomas exceeded my expectations and was a true professional... and pleasure to work with.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 7, 2019

    Very good customer service. Very friendly staff at all levels. Thank you for making our purchase stress free. Daniel, Angel and Alex were very friendly... and accommodating.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 25, 2019

    I was looking into getting an SUV. My friend recommended the sales representative Ozzy. Ozzy was great! He went above and beyond to meet what I was looking... for in a vehicle as well as my monthly payment! I highly Recommend him.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 27, 2019

    It was time. My goal of driving my putt-putt car into the ground was achieved. To my surprise, my search for a new car was short, and thank goodness for... that. At West Coast Toyota in LB I scheduled an appointment with Heather Miltier based off of a thorough and seemingly genuine review from a previous customer of hers. My intuition was right, Heather was, in fact, a non-pushy and relatable sales rep. She was attentive, kind, and helpful to me and my family. Josh Hernandez, another sales rep at West Coast, joined Heather in helping me find my ideal car. I would describe Josh as highly knowledgeable about cars, his detail in describing features was impressive. He was thorough in helping me secure price points (i.e. monthly payments) that matched my needs. To my surprise I spent a few hours at a car dealership with Heather and Josh, and actually had a good time. The day was not only spent sorting through my wants and exploring options, but I was laughing and connecting with them both. It was a sales tag team of my dreams, truly! I am appreciate that my first new car buying experience was so positive. I worked with Stephy Li in finance. Wow! Her positive energy was wonderful. Additionally she was thorough AND quick! Spending hours at a dealership can feel taxing but as we winded down and sat with Stephy, I was full of energy again. Waking up the next day, re-reminding myself that I am the owner of an amazing new, reliable, eco-friendly car. I think about yesterday with a lot of warmth and appreciation for the awesome team I worked with at West Coast Toyota. Thank you thank you to Heather, Josh, and Stephy!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 7, 2019

    Thomas has been the best sales person we have worked with by far. He has gone far beyond what was expected to get our new 4runner!! He was very charming... and worked with us to get the best pricing!! We had been to multiple Toyota dealerships but Thomas went beyond and he was able to beat every ones else's pricing. I would recommend contacting him if your looking to purchase a new vehicle!!! We will definitely be coming back. Not to mention Angel from finance!! Amazing guy as well!! He also made you feel like family when finishing up paperwork. Both Angel and Thomas have definitely made my first vehicle purchase an amazing experience!!!

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    Shopped for a new car
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  • 5.0 out of 5
    June 7, 2019

    Found a Toyota Pruis online. Went to see car that day. Gary was very helpful answering all our questions and concerns. We got everything we wanted and... more included with the deal!

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    Shopped for a used car
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  • 5.0 out of 5
    April 21, 2019

    I walked inside to purchase a car and I had the best car buying experience ever. The sales rep Garry was very kind he found us the car that we were interested... in without a haggle. I really liked that he was willing to helping us out find the right car for us. The staff at West Coast is great, Stephanie was our finance rep and she was friendly and made it easy to understand the car buying experience. Today I was able to drive away with the car of my dreams and sleep completely assured that no questions where left unanswered. Thank you.

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    Shopped for a used car
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