West Coast Toyota of Long Beach

Reviews

4.6 out of 5 4.6
56 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 9, 2018

    Great dealership my sale guy was wonderful no pressure and help us so much ...manager and finance guy was also very helpful and fast. Juan Ortiz was our... sale guy highly would recommend him.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 1, 2018

    Michael did a great job selling the car. No pressure and very friendly. My son loved the popcorn and bell ring. This is my 2nd Camry I bought there.... I will buy again and recommend others.

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    Shopped for a new car
    Did make a purchase
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  • September 26, 2018

    I want to recognize Shauna and.the manager Sam for working with me and making the purchase happen. Superior service and they represent the definition of... customer service at its best. Thank you.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 15, 2018

    Just bought a new car from Jerod Thiel at West Coast Toyota in Long Beach, Calif. He was honest, kind, professional, helpful and just made the whole experience... efficient and pleasant. Not what you expect from buying a car :). John, Steve and everyone at WCT gave us great service and honest, fair prices so I highly recommend them!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 11, 2018

    This is a good dealership overall. While they still do the normal processes that can confuse customers, such as using the 4 box sheet covering price, financing,... trade-in, etc. , they don’t make promises they won’t keep. I was treated with respect at all stages.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 4, 2018

    I had come here a month prior but was not 100% ready. The people at this dealership did not give up on getting me the deal I was asking for. No other dealer... I would visit or got in contact with was willing to work with the payment I needed. At west coast they don’t make you feel like your request is unreasonable, they work with what they have and with everything they can to make it work for you. I have and will continue to recommend them to friends and family.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 3, 2018

    I was able to get the best price at West Coast Toyota and the customer service was great!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 4, 2018

    we went with family to look for good deals with good quality of cars! Aldo did a pretty good job with dealing with us and ofcourse his sales skills was... very convincing, would recommend this place because not only the people are good but the quality of cars are at its best too!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    May 17, 2018

    We did everything online to ensure that things get expedited once we arrived at 11am on a Thursday. The place was empty. We did not get out of there until... past 3pm. They have absolutely no respect for their customers time. I will never do business with this dealership again. They are giving Toyota a bad name.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    May 2, 2018

    I leave in vegas couldn’t find a good deal anywhere back home. Came here awesome staff great service that went out of their way to meet my terms. Very... happy with my Tundra thank you Felipe, Francisco, Leonel, Sandy and Bosco. Awesome That’s was my review before this is the worst dealer I ever dealt with. Customer service here in general sucks. When you call and request the person they tell you that is busy and they will take a message and never return the call. I had to drive there personally to actually been taking care of after over 1/2 hr waiting to speak to a manager finally I got my issue resolved. I make the deal back in March and my trade still hasn’t been paid off until yesterday 05/01/2018 because I personally went over there to reclaim and basically ask them to do something about it. Almost got my credit ruin. Like I said worst dealer ever.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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