Reviews
everything was great until the deal was sealed. it took the following two weeks and multiple calls to get them to do as they promised regarding transferring my registration to the new vehicle. there were messages, call back requests, requests to speak to management, promises to email info "in 5 minutes" which never happened, various involved staff "not in the office." once all was accomplished, i felt like i worked for them instead of vice versa. on a positive note, i am very happy with my new vehicle!
everything was great until the deal was sealed. it took the following two weeks and multiple calls to get them to do as they promised regarding transferring my registration to the new vehicle. there were messages, call back requests, requests to speak to management, promises to email info "in 5 minutes" which never happened, various involved staff "not in the office." once all was accomplished, i felt like i worked for them instead of vice versa. on a positive note, i am very happy with my new vehicle!
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Helped me big time thankyou, I had access to so many cars, finally found 1 in Medfield Ma
Helped me big time thankyou, I had access to so many cars, finally found 1 in Medfield Ma
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
After driving for almost to the location I walked in the showroom for the first time and mentioned that i was interested in trading my car for the Bentley 2014 announced on the add. The sales person said hello and gave the keys of the car that was extremely dirty outside and never offered to give a test drive. I felt a sense of no interest or motivated to do the business. I immediately drove away and proceed to another dealer since I felt that this agency did not care much about doing business. 3 days later I called the agency again and mentioned that I was still interested on purchasing the car and explained that I had another offer from another dealer but my interested was the model they had and I was about to make another visit this coming Monday. Unfortunately my schedule changed last minute and I could not make the 2 hours drive that day...but guess what!!? Instead of the sales person try to reach me and at least show interest on my visit.monce again show no interest and no desire.. bad experience and bad customer service...I always say don't judge the book by the cover...sad
After driving for almost to the location I walked in the showroom for the first time and mentioned that i was interested in trading my car for the Bentley 2014 announced on the add. The sales person said hello and gave the keys of the car that was extremely dirty outside and never offered to give a test drive. I felt a sense of no interest or motivated to do the business. I immediately drove away and proceed to another dealer since I felt that this agency did not care much about doing business. 3 days later I called the agency again and mentioned that I was still interested on purchasing the car and explained that I had another offer from another dealer but my interested was the model they had and I was about to make another visit this coming Monday. Unfortunately my schedule changed last minute and I could not make the 2 hours drive that day...but guess what!!? Instead of the sales person try to reach me and at least show interest on my visit.monce again show no interest and no desire.. bad experience and bad customer service...I always say don't judge the book by the cover...sad
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
No response to my emails. No return phone call. I tried to contact them about a specific vehicle 5-6 times over a 2-3 week period.
No response to my emails. No return phone call. I tried to contact them about a specific vehicle 5-6 times over a 2-3 week period.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sorry we have no missed calls from you and we did email you 3 different times also, we do not have a phone number on file. You also have many leads that were sent under your name on many different vehicles. We have proof in our system that you were notified. We are asking you to remove this review within 24 hours. H Messages Content: Hi Jamie, the 2015 BMW 428i. Is there a better time for you to chat or would you prefer to communicate via email? Let me know how I can assist you! 04/14/2025 by BDC.AI Jamie inquired about a 2015 BMW 428i but hasn't received a response. Next, follow up via email to ensure engagement. 04/14/2025 by BDC.AI ® Appointment Settin Subject: Avon Auto Brokers Hello Jamie. Thank you for your inquiry for the 2015 BMW 428i grancoupe (white). This vehicle is located at our Brockton store. I've given them your email when you've inquired before. Please check your email or call Robert at Brockton 5085844500. Thanks, Jack 04/14/2025 by Jack Girouard Had given to Robert 04/14/2025 by Jack Girouard
Best Place To buy a high end used car Best people to deal with unreal invatory they got what your lookn for! Was well worth the 2hr. ride from New Hampshire Got a great car from good people!!.........Robert F. Elliott New Hampshire
Best Place To buy a high end used car Best people to deal with unreal invatory they got what your lookn for! Was well worth the 2hr. ride from New Hampshire Got a great car from good people!!.........Robert F. Elliott New Hampshire
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
my experience is they dont have that car and they still leave it up there for BAIT AND SWITCH. illegal.
my experience is they dont have that car and they still leave it up there for BAIT AND SWITCH. illegal.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I recently bought a used car from Avon Auto Brokers in Brockton, MA and had the best experience thanks to Robert Resende! He was incredibly nice and went above and beyond to accommodate my needs and made sure the car was in top shape prior to the pickup. He fixed and replaced anything that the car needed without being asked. The vehicle was in mint condition inside and out. He even noticed a crack in the windshield that was not apparent and had it replaced. New tires, brakes, oil change... you name it he had it done! He made the experience of purchasing a used vehicle easy and painless! I would highly recommend Robert Resende to anyone looking to buy a car!
I recently bought a used car from Avon Auto Brokers in Brockton, MA and had the best experience thanks to Robert Resende! He was incredibly nice and went above and beyond to accommodate my needs and made sure the car was in top shape prior to the pickup. He fixed and replaced anything that the car needed without being asked. The vehicle was in mint condition inside and out. He even noticed a crack in the windshield that was not apparent and had it replaced. New tires, brakes, oil change... you name it he had it done! He made the experience of purchasing a used vehicle easy and painless! I would highly recommend Robert Resende to anyone looking to buy a car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robert was great through the car buying process. I bought an x5 and did an inspection . Robert made sure everyone from the inspection was fixed. So great to experience! Thanks
Robert was great through the car buying process. I bought an x5 and did an inspection . Robert made sure everyone from the inspection was fixed. So great to experience! Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The salesman Jack is the man! Everyone he told me he was going to do something, he did it. So my experience at Avon Auto Brokers was overall great.
The salesman Jack is the man! Everyone he told me he was going to do something, he did it. So my experience at Avon Auto Brokers was overall great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My salesman was Alex who couldn’t have been more accommodating. I wanted to look at three different cars and Alex made arrangements to do so even though I was a walk-in and he was busy with other customers. I had come a distance to look at these cars. If I had to come back, to test drive would have been difficult. I ended up buying one of the cars. Thanks Alex!
My salesman was Alex who couldn’t have been more accommodating. I wanted to look at three different cars and Alex made arrangements to do so even though I was a walk-in and he was busy with other customers. I had come a distance to look at these cars. If I had to come back, to test drive would have been difficult. I ended up buying one of the cars. Thanks Alex!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car