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Auto Haus on Velp

(1,111 reviews)
Visit Auto Haus on Velp
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–2:00pm
Sunday Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(920) 471-4873 (920) 471-4873

Reviews

(1,111 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Haus on Velp from DealerRater.

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Service was great.

Service was great. Very knowledgeable staff. Great selection of vehicles. Really just seemed like everyone there cared about the clientele.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I helped a friend out that bought a truck there June '23.

I helped a friend out that bought a truck there June '23. Do to unfortunate circumstances she needed to sell the truck. They offered to buy it back 10k less than she paid for it. Saying it lost alot of value after 4,000 miles and 8 months! Them knowing she was on a time-frame to get rid of truck and payment they knew they could do this. She was told she'd be able to get back a check from the warranty company ($1700). They told her this first week in Feb, after multiple calls to dealership on status of check, no returned calls. After contacting warranty company, was told check was cut and mailed to dealership Feb 16th 2024. She went to dealership March 14th, and after waiting there for someone to help her they finally gave her the check. Almost a month they held on to HER money. They define shady as a car dealership. Oh and the truck they bought back, was marked up $6000! Buy anywhere but at Auto Haus!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The whole team was very helpful and awesome to work with.

The whole team was very helpful and awesome to work with. This should have been the first stop to look for a vehicle. Great group of guys and easy to get along with !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service, very friendly, joe played with our

Great service, very friendly, joe played with our daughter while we signed the paperwork. Very quick service and great deals!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had a great experience and love our new vehicle ,

Had a great experience and love our new vehicle , definitely recommend ! Thank you very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A good friend of mine from church recommended Auto Haus

A good friend of mine from church recommended Auto Haus (he has been friends with the owner for years). I looked on line and had a particular car in mind, and Tyler pulled the car up and I test drove it. We liked it so Tyler started running the numbers and Joe chatted with us and Bradley’s dog entertained us while Tyler & Bradley worked up the deal. We were literally out of the parking lot with our new (to us) VW Jetta 2 hours after pulling in! Great personal service and I recommend Auto Haus highly! (Also, I’m still friends with the guy from church! 😏)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone I spoke to was very nice.

Everyone I spoke to was very nice. Great service. Nice and easy. Highly recommend Auto Haus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great people to deal with from the owner down to Joe the

Great people to deal with from the owner down to Joe the salesman and dog friendly 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Worked with just about everyone to get a deal done on a

Worked with just about everyone to get a deal done on a 2019 Ram 1500. Everyone was very friendly and professional and I couldn't be any more pleased with my experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was great I love it I’ll go back anytime recommend

It was great I love it I’ll go back anytime recommend my friend and family members ❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.