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Auto Haus on Velp

(1,111 reviews)
Visit Auto Haus on Velp
Sales hours: 9:00am to 2:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–2:00pm
Sunday Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(920) 471-4873 (920) 471-4873

Reviews

(1,111 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Haus on Velp from DealerRater.

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Auto Haus has great people, quality cars, and overall it

Auto Haus has great people, quality cars, and overall it was an awesome car buying experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This dealership sold me my DREAM car!

This dealership sold me my DREAM car!! They were so amazing to work with and genuinely just wanted me to feel confident in my choice and happy in my car as I drove away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

A wonderful experience!

A wonderful experience! I purchased a car from Auto Haus on Velp. I've been buying cars for 50+ years and this one rises to the top as the best buying experience I've ever had! Why? 1. The car was not over-hyped! Once home I discovered aspects of it that have exceeded my hopes! I am very, very happy with this vehicle! I love it! 2. There was no sales pressure! 3. The people I dealt with: Bradley and Tyler mostly, were extremely friendly, helpful and professional! I highly recommend Auto Haus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It's a good dealer ship fair on prices staff it's really

It's a good dealer ship fair on prices staff it's really nice they also treat u good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My daughters first car made easy!

My daughters first car made easy!!! Very helpful and everyone at the Auto Haus was easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The Trade process went very smoothly.

The Trade process went very smoothly. The staff was friendly. However, the front two tires of the vehicle I purchased were just about ready to blow. They had visible cracks in the sidewall and upon speaking with the Sales Staff they would not replace the tires as the purchase/ trade was on an as is basis. They did however say that they would sell me two tires at a wholesale cost. Upon notification that the new tires were in I was then informed that they would not swap out the bad tires for the new tires. I had to go to another business and pay to have the new tires installed and pay for the disposal of the old cracked tires. It was at that point when I realized that the tires that had been purchased which were supposed to be the same size as the existing tires were in fact not the same size. Leading me to have to have all four tires replaced. In review, the sales staff is amazing, the sale process went smoothly, it was the follow through that was lacking. I would recommend Auto Haus to anyone, however, make sure you look things over before you finish the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you Auto Haus!

Thank you Auto Haus! Felt like a part of the family purchasing my car. They made it easy and fun. We will for sure buy our next car/truck from Bradley and the team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I could go on about how Brad built Auto Haus from the

I could go on about how Brad built Auto Haus from the ground up going back to when he had a small garage, a skeleton crew, and a desire to work on cars but it's been far more than that. Brad Cares about his customers, he has Always cared about his customers. I'm proud to say that 3 generations of my family has learned to just call Brad.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We can tell that all members of the Auto Haus team are

We can tell that all members of the Auto Haus team are passionate about customer service. Enjoyed meeting Winston so much that he is in our photo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great communication and customer service.

Great communication and customer service. I was very impressed and satisfied! I would highly recommend their business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.