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Arlington Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (119 reviews)
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (119 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arlington Motors from DealerRater.

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Mi gente les quiero compartir esto conpre un carro en Arlington motor de falls church rresulta de de que cuando lo conpre tenia un golpe en el bomper una luz trasera mojada y una luz delantera mojada de atras y cuando isimos el comtrato de firmar ellos me prometierom arreglarla cual no lo isieron asi esque fijense biem antes de comprar por que ellos cuando lla vendieron no les inporta el cliente ai no mas un cosejo

Mi gente les quiero compartir esto conpre un carro en Arlington motor de falls church rresulta de de que cuando lo conpre tenia un golpe en el bomper una luz trasera mojada y una luz delantera mojada de atras y cuando isimos el comtrato de firmar ellos me prometierom arreglarla cual no lo isieron asi esque fijense biem antes de comprar por que ellos cuando lla vendieron no les inporta el cliente ai no mas un cosejo

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mi gente les quiero compartir esto conpre un carro en Arlington motor de falls church rresulta de de que cuando lo conpre tenia un golpe en el bomper una luz trasera mojada y una luz delantera mojada de atras y cuando isimos el comtrato de firmar ellos me prometierom arreglarla cual no lo isieron asi esque fijense biem antes de comprar por que ellos cuando lla vendieron no les inporta el cliente ai no mas un cosejo

Mi gente les quiero compartir esto conpre un carro en Arlington motor de falls church rresulta de de que cuando lo conpre tenia un golpe en el bomper una luz trasera mojada y una luz delantera mojada de atras y cuando isimos el comtrato de firmar ellos me prometierom arreglarla cual no lo isieron asi esque fijense biem antes de comprar por que ellos cuando lla vendieron no les inporta el cliente ai no mas un cosejo

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Marbin was very attentive, honest and was able to get me the car I wanted with great prices. Awesome service!!! Everyone should ask for Marbin!

Marbin was very attentive, honest and was able to get me the car I wanted with great prices. Awesome service!!! Everyone should ask for Marbin!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very pleasant experience. Victor made the process painless and Duane took care of the financing end. Got the car I wanted at the price i needed. Paid a little more than I wanted, but the car was clean and I’d pay it again for the customer service I received. The car had a freak issue pop up after leaving the lot. Duane and Victor took the car, sent me on my way in a loaner, and got the car fixed next day. Recommend this dealership for anyone in the market for a vehicle.

Very pleasant experience. Victor made the process painless and Duane took care of the financing end. Got the car I wanted at the price i needed. Paid a little more than I wanted, but the car was clean and I’d pay it again for the customer service I received. The car had a freak issue pop up after leaving the lot. Duane and Victor took the car, sent me on my way in a loaner, and got the car fixed next day. Recommend this dealership for anyone in the market for a vehicle.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Gracias Arlington Motors . Mi primo y yo compramos dos carros con ello. Roberto un senor muy amable con la ayuda de mi 2017 Dosger Charger!!! Se lo recomiendo.

Gracias Arlington Motors . Mi primo y yo compramos dos carros con ello. Roberto un senor muy amable con la ayuda de mi 2017 Dosger Charger!!! Se lo recomiendo.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Alex and the team of the year!! When my son found his first car in Arlington Motors website. Thank you guys for the helping my son!!!

Alex and the team of the year!! When my son found his first car in Arlington Motors website. Thank you guys for the helping my son!!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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My name is Shawn. I called Arlington Motors and talked to a girl named Jennifer this past Friday 2/21/2020 .Jennifer told me that their company was very easy to get approved through. All I needed to bring was proof of income ,proof of residence,and I would be approved for a vehicle. I searched their website, and found a few vehicles. I called back and talked to Jennifer, and she let me talk to her manager. This gentleman proceeded to tell me he had just financed a guy that had $50 down on a vehicle.I had voiced the fact that I was uneasy about driving 2 and a half hours up to Falls Church and not get approved due to poor credit. He assured me that that was no problem. My partner and I get up the next day and I call and talk to Jennifer. I had told her the car I was interested in and she said come on up ! I get to Falls Church VA almost 3 hours later, and firstly , the car that I wanted had been sold on the previous Friday. Next, a salesman came out and greeted me. He told me that the car that I wanted had been sold. Next, we go inside and he tells me that he needs to pull my credit. I had told him that Jennifer and Julio had told me proof of income and residence was all I needed, my credit would not be pulled. He said no that's not how things work here. Well, the credit was pulled and he basically said that my credit was too bad to get the car I wanted unless I put down $5000. I was furious. I asked why were we lied too? He said not to be mad at him, he was trying to help. I said help would have been being honest and not lying about process they have. I could have stayed in my area and not driven 3 hours to get the same ole same ole. Not to mention they have a glass office where the financing takes place.Both men would look up and laugh. The door was shut so I really dont know what was said, but apparently we were very funny.Everything that came out of the peoples mouth were lies. I could have spent my day doing other things instead of driving a total of 6 hours.Please be weary of these people and all their lies. They have dealerships in Woodbridge, VADumfries, VAManassas, VASpringfield, VALorton, VAArlington,VABladensburg, VA Falls Church, VAWashington, DC.Imnot writing a complaint because I didnt get a car, I am complaining because everything they said was a bold face lie.

My name is Shawn. I called Arlington Motors and talked to a girl named Jennifer this past Friday 2/21/2020 .Jennifer told me that their company was very easy to get approved through. All I needed to bring was proof of income ,proof of residence,and I would be approved for a vehicle. I searched their website, and found a few vehicles. I called back and talked to Jennifer, and she let me talk to her manager. This gentleman proceeded to tell me he had just financed a guy that had $50 down on a vehicle.I had voiced the fact that I was uneasy about driving 2 and a half hours up to Falls Church and not get approved due to poor credit. He assured me that that was no problem. My partner and I get up the next day and I call and talk to Jennifer. I had told her the car I was interested in and she said come on up ! I get to Falls Church VA almost 3 hours later, and firstly , the car that I wanted had been sold on the previous Friday. Next, a salesman came out and greeted me. He told me that the car that I wanted had been sold. Next, we go inside and he tells me that he needs to pull my credit. I had told him that Jennifer and Julio had told me proof of income and residence was all I needed, my credit would not be pulled. He said no that's not how things work here. Well, the credit was pulled and he basically said that my credit was too bad to get the car I wanted unless I put down $5000. I was furious. I asked why were we lied too? He said not to be mad at him, he was trying to help. I said help would have been being honest and not lying about process they have. I could have stayed in my area and not driven 3 hours to get the same ole same ole. Not to mention they have a glass office where the financing takes place.Both men would look up and laugh. The door was shut so I really dont know what was said, but apparently we were very funny.Everything that came out of the peoples mouth were lies. I could have spent my day doing other things instead of driving a total of 6 hours.Please be weary of these people and all their lies. They have dealerships in Woodbridge, VADumfries, VAManassas, VASpringfield, VALorton, VAArlington,VABladensburg, VA Falls Church, VAWashington, DC.Imnot writing a complaint because I didnt get a car, I am complaining because everything they said was a bold face lie.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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I just got me a used truck , so happy can't wait to drive it , good sales representatives , nice people , they treat me like family

I just got me a used truck , so happy can't wait to drive it , good sales representatives , nice people , they treat me like family

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I contacted this dealer a while back about the price on a used car. Its been a few months and I receive an unsolicited text message, out of the blue, from this dealership asking if I still wanted a used car from them. I responded that I did not want a car, and to please leave me alone. I received a call just now asking again, If I wanted to buy a car. I was polite, Told them that I had already bought a car. Not a big fan of these type of sales tactics.

I contacted this dealer a while back about the price on a used car. Its been a few months and I receive an unsolicited text message, out of the blue, from this dealership asking if I still wanted a used car from them. I responded that I did not want a car, and to please leave me alone. I received a call just now asking again, If I wanted to buy a car. I was polite, Told them that I had already bought a car. Not a big fan of these type of sales tactics.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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TERRIBLE customer service. I called for service on my 2019 Honda Odyssey Touring Van with less than 600 miles and since I didn’t buy it from them they wouldn’t help me. They said I HAD TO contact the selling dealer in Fayetteville, NC, then hung up on me. I called back and asked for a manager and he hung up on me too. Mind you, I’m a legally blind client that explained the print on the owner’s manual was too small for me to read. Avoid this place.

TERRIBLE customer service. I called for service on my 2019 Honda Odyssey Touring Van with less than 600 miles and since I didn’t buy it from them they wouldn’t help me. They said I HAD TO contact the selling dealer in Fayetteville, NC, then hung up on me. I called back and asked for a manager and he hung up on me too. Mind you, I’m a legally blind client that explained the print on the owner’s manual was too small for me to read. Avoid this place.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
1.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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