Reviews
Write a reviewRiverhead Bay Subaru
Riverhead Bay Subaru is a solid dealership with professional and courteous staff. From buying to servicing my Outback, it?s been a positive experience
Riverhead Bay Subaru
Riverhead Bay Subaru is a solid dealership with professional and courteous staff. From buying to servicing my Outback, it?s been a positive experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for trusting the Riverhead Bay Volkswagen team with your automotive needs! We look forward to serving you & your Outback again next time!
The best!
Jimmy Delatola is the best! Will always go to him, the best customer service, always finds what I need/want even in tighter circumstances. Very thankful to have found him!
The best!
Jimmy Delatola is the best! Will always go to him, the best customer service, always finds what I need/want even in tighter circumstances. Very thankful to have found him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Elli, thank you for the 5-star rating! We're fantastic to know that Jimmy has consistently provided you with top-notch service at Riverhead Bay Volkswagen. We're grateful for your support and look forward to helping you again in the future!
Review for T Fichtner
Tayler Fichtner kept in touch with me as I considered purchasing a new car. He was very informative, professional and responsive to my questions without being pushy or aggressive.
Review for T Fichtner
Tayler Fichtner kept in touch with me as I considered purchasing a new car. He was very informative, professional and responsive to my questions without being pushy or aggressive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Zori, it's great to know that Tayler provided you with informative and professional service at Riverhead Bay Volkswagen. We appreciate your feedback!
Thank you! Awesome service!
Daniel Burawa was very helpful, gave us information without expectations or pressure to buy immediately. We really appreciated his genuineness and non-aggressive manner in the process.
Thank you! Awesome service!
Daniel Burawa was very helpful, gave us information without expectations or pressure to buy immediately. We really appreciated his genuineness and non-aggressive manner in the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review, Karen! We're glad to hear that Daniel provided you with helpful and pressure-free service. We appreciate your kind words and hope to see you again at Riverhead Bay Volkswagen in the future. Have a great day!
Riverhead Bay Subaru
My salesman Eric Mamay at Riverhead Bay Subaru is the best in the business. He always returns my calls and follows through with every question I have. While there I met another woman in her eighties who told me that she bought 4 cars from Eric and that she was tremendously pleased with their relationship over the years, He was the Best!!! she told me and I have to agree. I am so blessed to have found him and I can't tell you how helpful he has been to me in every respect. Moreover he is a great solid guy and a friend. He knows what he's doing and exercises a great deal of patience in dealing with first time Subaru owners like myself. He is a credit to Riverhead Bay Subaru and an asset to Subaru. Hip hip hooray!
Riverhead Bay Subaru
My salesman Eric Mamay at Riverhead Bay Subaru is the best in the business. He always returns my calls and follows through with every question I have. While there I met another woman in her eighties who told me that she bought 4 cars from Eric and that she was tremendously pleased with their relationship over the years, He was the Best!!! she told me and I have to agree. I am so blessed to have found him and I can't tell you how helpful he has been to me in every respect. Moreover he is a great solid guy and a friend. He knows what he's doing and exercises a great deal of patience in dealing with first time Subaru owners like myself. He is a credit to Riverhead Bay Subaru and an asset to Subaru. Hip hip hooray!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jennifer, we truly appreciate you taking the time to write this excellent recommendation for Eric and our team at Riverhead Bay Volkswagen! We're thrilled to hear how helpful he was and that he provided a positive experience for you. It's wonderful to hear about the relationship Eric has built with his longtime customers and the level of patience he has. Thanks again for sharing your kind words with us!
Lynn M
very friendly, knowledgeable staff. My salesman Kelly made the entire process of buying my car a very pleasant experience.
Lynn M
very friendly, knowledgeable staff. My salesman Kelly made the entire process of buying my car a very pleasant experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lynn, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
not fixed
4th time to have same problem fixed still not fixed
not fixed
4th time to have same problem fixed still not fixed
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are so disappointed to learn of this situation you have described. Please contact our Manager Terrence Otoole at totoole@rhbmotors.com so that we may ensure your experiences with our dealership are more pleasant moving forward.
CERTIFIED SALES CONSULTANT
THIS IS THE THIRD CAR WE HAVE BOUGHT WITH THE HELP OF ERIC MAMAY. HE IS VERY EFFICIENT AND PLEASANT AND IS WILLING TO SEARCH OUT VARIOUS POSSIBILITIES FOR CARS.
CERTIFIED SALES CONSULTANT
THIS IS THE THIRD CAR WE HAVE BOUGHT WITH THE HELP OF ERIC MAMAY. HE IS VERY EFFICIENT AND PLEASANT AND IS WILLING TO SEARCH OUT VARIOUS POSSIBILITIES FOR CARS.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the five stars, David! We're glad to hear that Eric could assist you. We hope to see you back! -Riverhead Bay Volkswagen
Away from home and wanting a new vehicle
During our vacation we decided to acquire another car. Our experience with Riverhead Bay Subaru far exceeded our expectations. Our sales associate Tayler, was very knowledgeable and professional as were all the associates there. Tayler was very helpful and went above and beyond, especially during this time when dealers nationwide are experiencing inventory issues. We got the vehicle we wanted in a few days! It was a smooth, easy and pleasant transaction. I highly recommend Riverhead Bay Motors, Riverhead, New York.
Away from home and wanting a new vehicle
During our vacation we decided to acquire another car. Our experience with Riverhead Bay Subaru far exceeded our expectations. Our sales associate Tayler, was very knowledgeable and professional as were all the associates there. Tayler was very helpful and went above and beyond, especially during this time when dealers nationwide are experiencing inventory issues. We got the vehicle we wanted in a few days! It was a smooth, easy and pleasant transaction. I highly recommend Riverhead Bay Motors, Riverhead, New York.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the five stars, Suzanne! We're glad to hear that Tayler and the rest of the crew here at Riverhead Bay Volkswagen could assist you. We hope to see you back for all of your future automotive needs!
Riverhead Bay Subaru
They know the cars. The sales rep , Eric doesn?t mess around . You get the best deal !
Riverhead Bay Subaru
They know the cars. The sales rep , Eric doesn?t mess around . You get the best deal !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dawn, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!