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Riverhead Bay Motors

(183 reviews)
Sales hours: 11:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday 11:00am–4:00pm Closed

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Reviews

(183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The dealership was clean and comfortable. I was shown where the service department was located.

The dealership was clean and comfortable. I was shown where the service department was located.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Had exceptional service trading in 2018 Subaru Outback for 2026 Subaru Outback, Dylan was a great salesman to work with!

Had exceptional service trading in 2018 Subaru Outback for 2026 Subaru Outback, Dylan was a great salesman to work with!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I love this dealer they are always honest and fear price, totally recommend this place

I love this dealer they are always honest and fear price, totally recommend this place

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I have taken my first Subaru to this dealership for servicing because I wasn't happy with the dealership who handled my first lease agreement. I found Riverhead Bay to be hones. I like that while any work on my car proceeds, I am kept informed about it and what the cost will be. No surprises. When I decided to lease another Subaru, I didn't dread the process at Riverhead Bay. I am always impressed with the Sales Consultants and Service Consultants - they work as a friendly team - and they're straightforward.

I have taken my first Subaru to this dealership for servicing because I wasn't happy with the dealership who handled my first lease agreement. I found Riverhead Bay to be hones. I like that while any work on my car proceeds, I am kept informed about it and what the cost will be. No surprises. When I decided to lease another Subaru, I didn't dread the process at Riverhead Bay. I am always impressed with the Sales Consultants and Service Consultants - they work as a friendly team - and they're straightforward.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The dealership is conveniently located with easy access and has plenty of parking. The interior of the building is well designed and maintained. All the staff with whom I worked were knowledgeable, helpful, friendly and efficient.

The dealership is conveniently located with easy access and has plenty of parking. The interior of the building is well designed and maintained. All the staff with whom I worked were knowledgeable, helpful, friendly and efficient.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Went into dealership knowing what I intended to buy. Was promptly greeted by sales consultant Tayler Fichtner who listened to me and respected my desire to buy an Outback. He did not try to upsell me into a different vehicle and to the degree I had already researched what was available, did not need financing, the purchase was seamless. He coordinated insurance and DMV needs and I drove car off the lot in two days. I would recommend this dealership to anyone looking for a Subaru.

Went into dealership knowing what I intended to buy. Was promptly greeted by sales consultant Tayler Fichtner who listened to me and respected my desire to buy an Outback. He did not try to upsell me into a different vehicle and to the degree I had already researched what was available, did not need financing, the purchase was seamless. He coordinated insurance and DMV needs and I drove car off the lot in two days. I would recommend this dealership to anyone looking for a Subaru.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I have purchased 3 Subarus through my salesman Eric who has been fantastic, in terms of knowledge and arrangement of leases feasible for me. The service department has been great always taking care of my needs and never making me wait for unnecessary amounts of time for the service of my car.

I have purchased 3 Subarus through my salesman Eric who has been fantastic, in terms of knowledge and arrangement of leases feasible for me. The service department has been great always taking care of my needs and never making me wait for unnecessary amounts of time for the service of my car.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Over the years I have had many new cars and all were dealer serviced. Most experiences were acceptable but there were some horror shows. My almost two years with Riverhead have been spectacular each time every time. As long as I own a Suburu they will always be my choice for service.

Over the years I have had many new cars and all were dealer serviced. Most experiences were acceptable but there were some horror shows. My almost two years with Riverhead have been spectacular each time every time. As long as I own a Suburu they will always be my choice for service.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I got a brand new car! I also received honest and reliable service! Thank you so much!

I got a brand new car! I also received honest and reliable service! Thank you so much!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Fantastic guidance on reviewing all cars. In depth descriptions on accessories and vehicle performance on the road.

Fantastic guidance on reviewing all cars. In depth descriptions on accessories and vehicle performance on the road.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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