New Century Honda

I spoke with George, the sales manager at New Century Honda in Glendale. He was excellent and helpful - even when helping me find a good price on a car that did not directly benefit him. I only wished I had met him before I purchased my car, because he's the kind of guy you trust and will go the extra mile for you, again, even when it may not benefit him personally. That is rare generally and rarer still in the car industry specifically.

Extremely disrespectfull staff, do not come to this place if you have any self respect

I went in fully prepared to buy, cash in hand, and left shocked by how poorly I was treated. From the beginning, there was a clear lack of transparency, with pricing and details changing depending on who I spoke to. Despite being ready to purchase that day, I was treated dismissively and spoken to in a way that made it clear my business wasn’t valued. There was little to no effort to help me find a fair deal or even have a productive conversation. Reasonable questions were brushed off, and instead of professionalism, I was met with attitude. What really sealed it was that even the manager was rude and condescending, which speaks volumes about how this dealership operates from the top down. This experience felt dishonest and disrespectful, and it completely destroyed any trust I had in doing business here. Buying a vehicle shouldn’t feel like you’re being talked down to or played games with. I won’t be returning and would strongly encourage others to take their business elsewhere.

Terrible experience. Witnessed a man trying to buy a car for another family.. the dealership denied the other man. Either you want the commission or you don't... they denied the man for paying purely out of hatred they have for community service. Awful staff, awful establishment, awful overall. I would give 0 stars if possible.

Horrible customer service. There needs to be better customer service training for those selling vehicles.

Worst dealership ever. Corrupt salesmen, dishonest and disrespectful employees. shop elsewhere for your car. You spend this kind of money, you should be treated well, not treated like trash.

Disrespectful rude staff. Absolutely terrible dealership where manager and salesmen are xxxx. Ridiculous initial APR rate even in 2025. Will NEVER buy from here.

employees were xxxxxxxx that weren't scowled at me from the moment I walked in fully intending to buy a car

They were very disrespectful. Had an additude with me from the second I walked on and very judgmental because i had my work clothes on.

I visited multiple Honda dealerships for written quotes, including a Costco Auto Program referral. When I visited New Century Glendale, I did not share the competitive quotes. New Century Sales Manager George Amezcua beat every quote by reasonable margins -- and a huge savings from the Costco referral quote. I purchased the car from George and called Costco to recommend they add New Century to its approved dealer list.