Reviews
Write a reviewI love my new 2018 RAV4, Raoul found the perfect one for me. The price is great, and the car runs awesome. Thanks, Todd and Raoul!
I love my new 2018 RAV4, Raoul found the perfect one for me. The price is great, and the car runs awesome. Thanks, Todd and Raoul!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Where do I start 11/27 I inquired about a 2017 F250 I saw posted on CarGurus. I really liked the truck so I told him I was very interested my sales guy John told me he was going to run my credit and get back with me days goes on he calls me back and says only one bank would approve me and they wanted 15,000 down and I told him OK I was interested so me and my wife and kids do the 3 Hour Drive to the other coast and pick up the truck and sign papers everything said & done I left that dealership around 6:25 ish make it on the interstate engine reduced power light comes on call my sales guy and tell him that I’m going to get it checked out once I get close to home to the nearest dealership.fast forward another 100 miles truck engine makes knocking noise starts spitting oil at this point it’s dark and mosquitoes are attacking us I call Jon and he tells me he’s going call his boss while he does that I called a tow truck wait and hour and few minutes tow truck gets here take truck to mechanic shop they paid for tow truck next morning truck spends 2 weeks in mechanic shop nothing yet from owner only jon at this point motor is going to need serious work engine is locked and seized. I was told by Jon that they were going to pick up the truck. I wait. Nobody picks up the truck some excuse about a broken winch. A few more days nothing. So at this point, I realize they are playing games with me.and my life I have already spent 2000$ in vehicle rentals because they sold me a lemon this is tomorrow will be going on 3 weeks I’m still walking without truck so I am going to go to ford and replace this diesel 16,000 motor on my own and Just take these guys to court please don’t be stupid like me stay away shop charged I believe 500$ to look into motor and dealer paid that btw fast forward January 2024 I still haven’t drove truck it’s been two months that screwed me trucks at ford now getting new motor installed 14k later being paid for by me they aren’t putting in a penny stay away from this place this guy is a crook he ruined everything for me PLEASE STAY AWAY
Where do I start 11/27 I inquired about a 2017 F250 I saw posted on CarGurus. I really liked the truck so I told him I was very interested my sales guy John told me he was going to run my credit and get back with me days goes on he calls me back and says only one bank would approve me and they wanted 15,000 down and I told him OK I was interested so me and my wife and kids do the 3 Hour Drive to the other coast and pick up the truck and sign papers everything said & done I left that dealership around 6:25 ish make it on the interstate engine reduced power light comes on call my sales guy and tell him that I’m going to get it checked out once I get close to home to the nearest dealership.fast forward another 100 miles truck engine makes knocking noise starts spitting oil at this point it’s dark and mosquitoes are attacking us I call Jon and he tells me he’s going call his boss while he does that I called a tow truck wait and hour and few minutes tow truck gets here take truck to mechanic shop they paid for tow truck next morning truck spends 2 weeks in mechanic shop nothing yet from owner only jon at this point motor is going to need serious work engine is locked and seized. I was told by Jon that they were going to pick up the truck. I wait. Nobody picks up the truck some excuse about a broken winch. A few more days nothing. So at this point, I realize they are playing games with me.and my life I have already spent 2000$ in vehicle rentals because they sold me a lemon this is tomorrow will be going on 3 weeks I’m still walking without truck so I am going to go to ford and replace this diesel 16,000 motor on my own and Just take these guys to court please don’t be stupid like me stay away shop charged I believe 500$ to look into motor and dealer paid that btw fast forward January 2024 I still haven’t drove truck it’s been two months that screwed me trucks at ford now getting new motor installed 14k later being paid for by me they aren’t putting in a penny stay away from this place this guy is a crook he ruined everything for me PLEASE STAY AWAY
- Customer service
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- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a 2017 Honda Pilot from this dealer through their online advertising. Carry Westmoreland was the sales manager who worked with us. It was the best experience we have ever had purchasing a vehicle. He provided all the documentation and a full carfax. He arranged for the transportation of the vehicle. It arrived from another state in less than 24 hours of the purchase. And the Honda was exactly as advertised. I found Carry to be honest and helpful, without pressure, during the transaction. It really was a pleasure working with him.
I purchased a 2017 Honda Pilot from this dealer through their online advertising. Carry Westmoreland was the sales manager who worked with us. It was the best experience we have ever had purchasing a vehicle. He provided all the documentation and a full carfax. He arranged for the transportation of the vehicle. It arrived from another state in less than 24 hours of the purchase. And the Honda was exactly as advertised. I found Carry to be honest and helpful, without pressure, during the transaction. It really was a pleasure working with him.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
So i bought a Hyundai Kona 2018 from this dealership from MR TG Griffin and when they delivered the car was filthy. I had to spend $300 dollars to get it detail before i could drive it. Also i gave them my car as a down payment, 2 hole month went by and GM financial call me asking me for the payment and when i call them the owner told me that they have no record that i traded in my car. So i called Mr. Griffin and he told me that they left my car abandoned in the same parking lot that i traded in my car. So i called the police and the police told me to take my car home and now i have to paid for both cars because they did not honored the initial deal. please STAY AWAY FROM THIS DEALERSHIP!!!!!! they will take advantage of you!!!! STAY AWAY!!!!
So i bought a Hyundai Kona 2018 from this dealership from MR TG Griffin and when they delivered the car was filthy. I had to spend $300 dollars to get it detail before i could drive it. Also i gave them my car as a down payment, 2 hole month went by and GM financial call me asking me for the payment and when i call them the owner told me that they have no record that i traded in my car. So i called Mr. Griffin and he told me that they left my car abandoned in the same parking lot that i traded in my car. So i called the police and the police told me to take my car home and now i have to paid for both cars because they did not honored the initial deal. please STAY AWAY FROM THIS DEALERSHIP!!!!!! they will take advantage of you!!!! STAY AWAY!!!!
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I've purchased a car, a truck, and an SUV from Gen-X Motors within the past 6 years. Both times I got the best deal I could find anywhere in Central Florida, after plenty of internet searching and shopping all around. I was impressed by their efficient auto loan and paperwork process, as well. They're set up with both Space Coast Credit Union and Community Credit Union to be able to get you quickly approved at the same interest rate you would get directly from either source, so it saves you time from having to get pre-approved to get your best possible APR. I definitely recommend Gen-X Motors to anyone in the market for a great-condition, late model vehicle!
I've purchased a car, a truck, and an SUV from Gen-X Motors within the past 6 years. Both times I got the best deal I could find anywhere in Central Florida, after plenty of internet searching and shopping all around. I was impressed by their efficient auto loan and paperwork process, as well. They're set up with both Space Coast Credit Union and Community Credit Union to be able to get you quickly approved at the same interest rate you would get directly from either source, so it saves you time from having to get pre-approved to get your best possible APR. I definitely recommend Gen-X Motors to anyone in the market for a great-condition, late model vehicle!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Just picked up a 2006 Corvette last week. Kenya was a great salesman and never pressured me like most do. He answered all my questions and even got me his discount at a local tire place. Negotiating a good price was easy here as everyone was very laid back and helpful. I recommend this dealership.
Just picked up a 2006 Corvette last week. Kenya was a great salesman and never pressured me like most do. He answered all my questions and even got me his discount at a local tire place. Negotiating a good price was easy here as everyone was very laid back and helpful. I recommend this dealership.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We've bought our last two cars from Gen X and we couldn't be happier! Smooth process and great deals on both. Gen X has customers for life!
We've bought our last two cars from Gen X and we couldn't be happier! Smooth process and great deals on both. Gen X has customers for life!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Steve Hejek is not to be trusted. He never sent a title, extra key, and car book which he promised. The service for making the car driveable were not completed. The inside of the car was clean but the outside was not waxed, rear fender light was loose, left headlight did not work, engine light on, etc.
Steve Hejek is not to be trusted. He never sent a title, extra key, and car book which he promised. The service for making the car driveable were not completed. The inside of the car was clean but the outside was not waxed, rear fender light was loose, left headlight did not work, engine light on, etc.
- Customer service
- 1.0
- Buying process
- 3.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
A broken windshield, a broken side seat, 2 broken air vents that didn't work, a dent in the driver door, a detached roof rack on the driver side, a 5 inch long piece of missing chrome paint on the mirror and multiple scratches. Oh and they advertise delivering the vehicle to you, they deliver your $50k+ vehicle COMPLETELY covered in bugs and dirty and with no gas in it. I had to spend $50 right off the bat to get the car i just bought cleaned before i could show my it to my wife. They also tired to say there was GRAY area in the damage, It literally never left my driveway or got turned on after they delivered it and i took all the pictures of the damage in my driveway, so no, nice try. THEN they tried to tell me to file a Fraudulent claim under my insurance to cover the windshield "since they were going to cover the rest". So not only now has it been a month with NOTHING repaired and almost no communication but they are now trying to get my to commit insurance fraud to cover the damaged vehicle they sold me.
A broken windshield, a broken side seat, 2 broken air vents that didn't work, a dent in the driver door, a detached roof rack on the driver side, a 5 inch long piece of missing chrome paint on the mirror and multiple scratches. Oh and they advertise delivering the vehicle to you, they deliver your $50k+ vehicle COMPLETELY covered in bugs and dirty and with no gas in it. I had to spend $50 right off the bat to get the car i just bought cleaned before i could show my it to my wife. They also tired to say there was GRAY area in the damage, It literally never left my driveway or got turned on after they delivered it and i took all the pictures of the damage in my driveway, so no, nice try. THEN they tried to tell me to file a Fraudulent claim under my insurance to cover the windshield "since they were going to cover the rest". So not only now has it been a month with NOTHING repaired and almost no communication but they are now trying to get my to commit insurance fraud to cover the damaged vehicle they sold me.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Sammy Garcia and Raoul Cleveland sold me a 2018 Escalade. This is the how the experience went: A broken windshield, a broken side seat, 2 broken air vents that didn't work, a dent in the driver door, a detached roof rack on the driver side, a 5 inch long piece of missing chrome paint on the mirror and multiple scratches. Oh and they advertise delivering the vehicle to you, they deliver your $50k vehicle COMPLETELY covered in bugs and dirty and with no gas in it. I had to spend $50 right off the bat to get the car i just bought cleaned before i could show my it to my wife. This was in the beginning of September when this all happened and the vehicle was bought. They BS you and tell you they'll fix it. All the while they are telling my local Cadillac dealership who is supposed to be doing the repairs NOT to order the repair parts because they are going to try and find them cheaper. They also tired to say there was GRAY area in the damage, It literally never left my driveway or got turned on after they delivered it and i took all the pictures of the damage in my driveway, so no, nice try. THEN they tried to tell me to file a Fraudulent claim under my insurance to cover the windshield "since they were going to cover the rest". So not only now has it been a month with NOTHING repaired and almost no communication but they are now trying to get my to commit insurance fraud to cover the damaged vehicle they sold me. I have ALL of this documented with pictures and recorded conversations I've had with them and with the local Cadillac dealership who they wont let fix my car. This is the place you hear about on the news that take advantage of people and screw people out of there hard earned money and give the rest of the car dealerships a bad name.
Sammy Garcia and Raoul Cleveland sold me a 2018 Escalade. This is the how the experience went: A broken windshield, a broken side seat, 2 broken air vents that didn't work, a dent in the driver door, a detached roof rack on the driver side, a 5 inch long piece of missing chrome paint on the mirror and multiple scratches. Oh and they advertise delivering the vehicle to you, they deliver your $50k vehicle COMPLETELY covered in bugs and dirty and with no gas in it. I had to spend $50 right off the bat to get the car i just bought cleaned before i could show my it to my wife. This was in the beginning of September when this all happened and the vehicle was bought. They BS you and tell you they'll fix it. All the while they are telling my local Cadillac dealership who is supposed to be doing the repairs NOT to order the repair parts because they are going to try and find them cheaper. They also tired to say there was GRAY area in the damage, It literally never left my driveway or got turned on after they delivered it and i took all the pictures of the damage in my driveway, so no, nice try. THEN they tried to tell me to file a Fraudulent claim under my insurance to cover the windshield "since they were going to cover the rest". So not only now has it been a month with NOTHING repaired and almost no communication but they are now trying to get my to commit insurance fraud to cover the damaged vehicle they sold me. I have ALL of this documented with pictures and recorded conversations I've had with them and with the local Cadillac dealership who they wont let fix my car. This is the place you hear about on the news that take advantage of people and screw people out of there hard earned money and give the rest of the car dealerships a bad name.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Luke I am sorry this has not been handled in a timely matter. General motors has been on strike for almost 2 months and finally ended on the 16th. Parts have not available. You were told this be the Cadillac dealer when you took it in for inspection. Most of the items you listed were being covered under warranty. We said we would repair the items that were not covered when the warranty work was being done by Cadillac. When we delivered the car to you it did have some bugs on it and we offered to wash it for you while we did the paperwork and you said don't worry about it. Now that the strike is over The parts should be in soon. Raoul Cleveland