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Greenway Kia West

(4,226 reviews)
Visit Greenway Kia West
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 9:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–9:00pm
Tuesday 9:00am–9:00pm 7:30am–9:00pm
Wednesday 9:00am–9:00pm 7:30am–9:00pm
Thursday 9:00am–9:00pm 7:30am–9:00pm
Friday 9:00am–9:00pm 7:30am–9:00pm
Saturday 9:00am–9:00pm 8:00am–3:00pm
Sunday 11:00am–6:00pm Closed
2014 state dealer award
View 2 awards
2014 state dealer award
2015 consumer dealer award
New (877) 240-4066 (877) 240-4066
Used (888) 547-4797 (888) 547-4797
Service (888) 774-1079 (888) 774-1079

Reviews

(4,226 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greenway Kia West from DealerRater.

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Day is not loyal to you mess up they will not fix it.

Day is not loyal to you mess up they will not fix it. I won’t tell no one about them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

The service rendered at Kia Greenway West was

The service rendered at Kia Greenway West was exceptional. I was taken care of by Jesse and I truly appreciated the professionalism and kindness shown while my car was being serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jesse provided exceptional service during your visit at Greenway Kia West. Thank you for sharing your experience with us, and we look forward to serving you again in the future!

Buen trabajo excelente atención rapidez dejan todo limpio

Buen trabajo excelente atención rapidez dejan todo limpio yen buen estado excelente atención de parte de Grabier

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Gracias por compartir su experiencia con nosotros en Greenway Kia West. Nos alegra saber que Grabier y el equipo le brindaron un excelente servicio. Esperamos verle de nuevo pronto!

I was having one of our fleet vehicles serviced for three

I was having one of our fleet vehicles serviced for three recalls. Mr. Jesse was so pleasant to deal with and very thorough. Mr. Jesse called when the service was complete. He let me know how he filed the paperwork in case he was not there when I picked up the vehicle. Definitely a wonderful experience which is not the norm. Thank you Jesse.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jesse provided such a thorough and pleasant experience for you at Greenway Kia West! Thank you for sharing your positive feedback, and we're here if you need anything else in the future!

Great dealership and easy to work with!

Great dealership and easy to work with! Mario is a great salesman! I recommend highly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Greenway Kia West, we appreciate your positive feedback for Mario!

Hola, es el 3 tercer cambió de aceite de mi auto y esta

Hola, es el 3 tercer cambió de aceite de mi auto y esta vez fue más rápido que anteriormente

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

En Greenway Kia West nos esforzamos por ofrecer un servicio eficiente y de calidad, Vicenza. Gracias por su apoyo!

Francisco was knowledgeable and kind.

Francisco was knowledgeable and kind. The waiting area it’s a little small and dirty but my car is running smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Elaine, we're delighted to hear Francisco provided you with great service at Greenway Kia West. We'll take note of your feedback about the waiting area and ensure it gets addressed. Safe driving!

I can't rate Mac Cumber, I've no idea who he is.

I can't rate Mac Cumber, I've no idea who he is. The dealership was very helpful, even on texts. I drove from Ocala to Orlando to purchase my KIA. Friendly staff, from my Sales Consultant, Kerem Cakmat, to the Finance Manager, KP Jimenez. I'll keep this dealer in mind for my next purchase. I'm very happy with my decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for making the trip from Ocala to Orlando and choosing Greenway Kia West! We're delighted to hear that Kerem, KP, and our team provided a helpful experience. Enjoy your new ride, and we look forward to assisting with your future purchases!

The geeter was very friendly.

The geeter was very friendly. The registration was fast. I opted to wait in the lobby. Waiting time was reasonable. There were many customers to meet the different agents. Took longer than expected. Service was good and very professionl.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Greenway Kia West! We're glad to hear that our team provided friendly and professional service, even if the wait was a bit longer than anticipated. We appreciate your patience and look forward to serving you again in the future!

Greenway Kia West has a great service team!

Greenway Kia West has a great service team! I’m impressed with the friendliness, well organized and keep in contact while they have your car and the progress being made! Highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lisa, we're delighted to hear that our service team at Greenway Kia West impressed you with their friendliness and organization. Thank you for recommending us!