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Reviews
I bought my Bronco from Benson Ford two years ago and
I bought my Bronco from Benson Ford two years ago and have been very happy with both the vehicle and the service at Benson Ford. Everyone is friendly and both the service area and waiting area are spotless. (although they both could use some "updating.") On my last visit, Josh Fowler was my service writer. He was friendly and knowledgable. Had a great discussion about the Bronco Off-Roadeos. I recommend Benson Ford Highly.
I bought my Bronco from Benson Ford two years ago and
I bought my Bronco from Benson Ford two years ago and have been very happy with both the vehicle and the service at Benson Ford. Everyone is friendly and both the service area and waiting area are spotless. (although they both could use some "updating.") On my last visit, Josh Fowler was my service writer. He was friendly and knowledgable. Had a great discussion about the Bronco Off-Roadeos. I recommend Benson Ford Highly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave such a positive review of your recent experience with us. We're thrilled to hear that you were satisfied with our automobile service and that our team member, Josh met your expectations. Your feedback means a lot to us—it helps our team stay motivated and committed to providing the highest level of care and professionalism. We truly appreciate your trust in us and look forward to serving you again in the future. Safe travels and thanks again!
Lisa Jo and Cornelius Hill were amazing and friendly.
Lisa Jo and Cornelius Hill were amazing and friendly. They help family tremendously while finding a car and worked with us very well. Would highly recommend to anyone.
Lisa Jo and Cornelius Hill were amazing and friendly.
Lisa Jo and Cornelius Hill were amazing and friendly. They help family tremendously while finding a car and worked with us very well. Would highly recommend to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of us at Benson Ford, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Lisa Jo, Cornelius and Jacob and thank you for your customer loyalty! We will be sharing your feedback with our team. Also, thank you for purchasing your 2nd vehicle, a New Escape from Benson Ford. Please remember we are always here to help in both Sales and Service!!
Could not be happier with my new car!
Could not be happier with my new car! Everyone here was kind and very attentive to my needs and wants!
Could not be happier with my new car!
Could not be happier with my new car! Everyone here was kind and very attentive to my needs and wants!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
On behalf of us at Benson Ford, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Lisa Jo and Jacob. We will be sharing your feedback with our team. Also, thank you for purchasing your new Explorer from Benson Ford. Welcome to the Benson Ford Family! Please remember we are always here to help in both Sales and Service!!
Lisa Jo is the absolute best!
Lisa Jo is the absolute best! My daughter's car expired unexpectedly. I was out of state, but I had met Lisa Jo previously. So I reached out and explained the situation... Mother of two, single income, and limited credit. Lisa Jo not only got it done but sold her a very nice vehicle at a payment that wouldn't break the bank! I appreciate her work ethic so very much and would recommend her to anyone!
Lisa Jo is the absolute best!
Lisa Jo is the absolute best! My daughter's car expired unexpectedly. I was out of state, but I had met Lisa Jo previously. So I reached out and explained the situation... Mother of two, single income, and limited credit. Lisa Jo not only got it done but sold her a very nice vehicle at a payment that wouldn't break the bank! I appreciate her work ethic so very much and would recommend her to anyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
On behalf of us at Benson Ford, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your previous experience with Benson Ford enough to reach out to Lisa Jo and Yosvany to help your daughter. We will be sharing your feedback with our team. Also, we are are glad that we were able to welcome her as a New Member of the Benson Ford Family. We are always here to help in both Sales and Service!!
Harry has been a true pleasure to work with.
Harry has been a true pleasure to work with. We have now bought two vehicles from Benson Ford because of Harry’s relaxed and non pushy/scummy sales methods. Harry is a good model of a great salesman.
Harry has been a true pleasure to work with.
Harry has been a true pleasure to work with. We have now bought two vehicles from Benson Ford because of Harry’s relaxed and non pushy/scummy sales methods. Harry is a good model of a great salesman.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of us at Benson Ford, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Harry again, and thank you for your customer loyalty. We will be sharing your feedback with our team. Also, thank you for purchasing your New F-150 from Benson Ford. Please remember we are always here to help in both Sales and Service!!
We were very impressed with this dealer, I have dealt
We were very impressed with this dealer, I have dealt with many dealers over my lifetime and benson is my favorite! No pressure sales style, professional ethic, , salesman knew the product ( even though we were buying a Kia from a Ford dealership). We worked with Cornelius.
We were very impressed with this dealer, I have dealt
We were very impressed with this dealer, I have dealt with many dealers over my lifetime and benson is my favorite! No pressure sales style, professional ethic, , salesman knew the product ( even though we were buying a Kia from a Ford dealership). We worked with Cornelius.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
On behalf of us at Benson Ford, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Cornelius We will be sharing your feedback with our team. Also, thank you for purchasing your new Kia Telluride from Benson Ford. Please remember we are always here to help and welcome to the Benson Ford Family!!
Very helpful, trustworthy, kind, got us in a vehicle with
Very helpful, trustworthy, kind, got us in a vehicle with no problems. They made sure we got in something that was everything we wanted.
Very helpful, trustworthy, kind, got us in a vehicle with
Very helpful, trustworthy, kind, got us in a vehicle with no problems. They made sure we got in something that was everything we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of us at Benson Ford, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Harry. We will be sharing your feedback with our team. Also, thank you for purchasing your new vehicle from Benson Ford. Please remember we are always here to help in both Sales and Service!!
Cornelius and Lisa helped my wife and I acquired a used
Cornelius and Lisa helped my wife and I acquired a used Explorer. They were very helpful and courteous throughout the entire process. If you are looking for a new or used car I highly recommend them at Benson Ford of Easley.
Cornelius and Lisa helped my wife and I acquired a used
Cornelius and Lisa helped my wife and I acquired a used Explorer. They were very helpful and courteous throughout the entire process. If you are looking for a new or used car I highly recommend them at Benson Ford of Easley.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
On behalf of us at Benson Ford, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Cornelius and Lisa Jo. We will be sharing your feedback with our team. Also, thank you for purchasing your Explorer from Benson Ford, it will be great for your growing family! Please remember we are always here to help in both Sales and Service!!
I live out of state and was looking to buy a vehicle from
I live out of state and was looking to buy a vehicle from Benson. Asked for a walk around video and some pics. I found a few defects that I requested be corrected before signing any paperwork. They blamed Ford's quality and other people who test drive the vehicle. They even tried to hide the defects when sending additional pics. The sales manager then made the decision to not correct those issues and put the vehicle back on the lot for sale. Really crappy way to treat a first time customer. Not sure how you sell cars this way.
I live out of state and was looking to buy a vehicle from
I live out of state and was looking to buy a vehicle from Benson. Asked for a walk around video and some pics. I found a few defects that I requested be corrected before signing any paperwork. They blamed Ford's quality and other people who test drive the vehicle. They even tried to hide the defects when sending additional pics. The sales manager then made the decision to not correct those issues and put the vehicle back on the lot for sale. Really crappy way to treat a first time customer. Not sure how you sell cars this way.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I apologize if you felt you have been mistreated in any way. Our mission is to earn our customers business in a vehicle they will be happy with. After review of the conversation that took place with our salesman, I realized we could not make this happen. I did not want you to own a new vehicle that would meet your standard of perfection. The slightest mark on an interior trim seemed to be an issue and after fully detailing the vehicle twice and sending all pictures I then came to the conclusion that I did not want to make this mistake as a manager to sell you a vehicle you truly would not be happy with. I hope you can understand this and find the Ford you are searching for. -Jon Fisher.
In response to your updated post. We have no issues dealer trading with other Ford dealers. Since you decided to pass on this vehicle we had other local customers interested in this same vehicle. I reached back out to your local dealer in Michigan after the week of our appointments passed and told them they are welcome to the vehicle. Just in need of assistance with the several full detail clean ups that you required for extra pictures and videos before you made a final purchase which you decided to pass on. If your local dealership is not willing to work with you that's between you and them with your purchase up in Michigan. I tried my best as a dealer from several states away to not only give you a large discount with all the rebates available, but also pulled employees off tasks throughout several days to complete your requests which did not end up with the outcome we wanted. Hope you find a Ford Bronco soon.
A couple of weeks after this experience and not finding another vehicle, I reached out to a local Ford dealership in my area to see if I would be able to purchase this particular Bronco through them. They were open to the idea and reached out to Benson Ford. Benson Ford responded with an adamant no to my local dealership. Benson Ford actually thought they still had an opportunity to sell the vehicle directly to me after the way they treated me and even after I myself called Mr. Fisher directly and informed him that would not happen. Then a week later out of the blue Benson Ford called my local dealership back willing to now sell the vehicle to them. But as I understand it from my local dealership, Benson Ford was not making it easy on my local dealership. After learning about how the person at my local dealership was being treated, I decided no vehicle is worth anyone being treated poorly. I have lost all trust with anyone that works for Benson Ford. To Mr. Jim Benson: If you ever read this, I have a hard time believing you have been as successful as you are by treating people with such disrespect. But just know that the people you have working for you are definitely not customer focused. They were unprofessional, created a lot of drama, and made the process of buying a car very unexciting in my situation. That is the complete opposite of how the car buying experience should be.
Benson Ford id great!
Benson Ford id great! I wanted to surprise my husband who wanted a certain Explore. I called Harry Fisher, as I have stayed in conte t with him over a year, and he gave me a couple of options. One was exactly what my husband wanted. We went down after several calls and Harry had everything ready, plus a backup just incase. Harry is extremely thorough and explains everything. If he doesn’t know he will find out. We also worked with Lisa to get help on my computer. She was also very friendly and helpful. Needless to say we drove home with what we wanted. Benson Ford treats you like family not just a customer. We are very happy to have worked with Harry and Lisa. Love being apart of the Benson Ford family.
Benson Ford id great!
Benson Ford id great! I wanted to surprise my husband who wanted a certain Explore. I called Harry Fisher, as I have stayed in conte t with him over a year, and he gave me a couple of options. One was exactly what my husband wanted. We went down after several calls and Harry had everything ready, plus a backup just incase. Harry is extremely thorough and explains everything. If he doesn’t know he will find out. We also worked with Lisa to get help on my computer. She was also very friendly and helpful. Needless to say we drove home with what we wanted. Benson Ford treats you like family not just a customer. We are very happy to have worked with Harry and Lisa. Love being apart of the Benson Ford family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of us at Benson Ford, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Harry, Lisa Jo, Anthony K, Jon and Jacob. We will be sharing your feedback with our team. Also, thank you for purchasing your New Ford Explorer ST-Line from Benson Ford.. Please remember we are always here to help in both Sales and Service!!