Dealer on Cars.com since June 2015
|Sales||9:00 AM - 9:00 PM|
|Service||7:00 AM - 7:00 PM|
|Mon||9:00 AM - 9:00 PM|
|Tue||9:00 AM - 9:00 PM|
|Wed||9:00 AM - 9:00 PM|
|Thu||9:00 AM - 9:00 PM|
|Fri||9:00 AM - 9:00 PM|
|Sat||9:00 AM - 9:00 PM|
|Sun||9:00 AM - 9:00 PM|
|Mon||7:00 AM - 7:00 PM|
|Tue||7:00 AM - 7:00 PM|
|Wed||7:00 AM - 7:00 PM|
|Thu||7:00 AM - 7:00 PM|
|Fri||7:00 AM - 7:00 PM|
|Sat||7:00 AM - 5:00 PM|
Felt apprehensive before going to this dealership because I read some negative reviews about them on YELP, however, they had the exact car I was looki...ng for so I gave it a go. Soon as we arrived, Chung Li met us with a big smile & immediately got the car we went there for ready for us to test drive. Honestly, I was waiting for him to flip a switch, but he never did, even during negotiations. Despite several hiccups that came up which almost prevented us from getting the car, he kept his upbeat attitude and did everything he could to make sure our purchase went through. Even the finance manager, Sara, stepped up to the plate and tried everything she could to make sure we had the best deal...without any pressure! She even threw in extras without us asking for them. At the very end, we almost couldn’t take the car home because our auto insurance card did not have my son’s name on it which is who we bought the car for. Chung stepped in again and tried to contact the insurance for us and/or figure out a way around the issue. Unfortunately, it was too late in the night to get a hold of anyone. This is when the dealership manager (sorry I forgot his name) stepped in & threw in a 1 month insurance policy covering us and & my son without any extra cost to us!!! Honestly the best auto purchase experience I have ever had or witnessed in all my life & everyone who was with me agreed. Indeed it was a pleasant experience and though everything took almost 3 hours, it didn’t feel that way at all. In addition, the dealership was very clean with a play area for kids and a nice sized customer lounge w a flat screen, coffee & tea maker. This place is gonna be my go to next time I buy a car!
Hi Maria, Just a note to say that we noticed this review (as well as your others you left on other popular review sites too!). We greatly appreciate y...ou business and are so happy to hear again that our team went the extra mile for you! Thanks for sharing with others how it went for you, referrals and word of mouth are an important aspect of our business -- so thank you! Please let us know if you need anything. Hope your family is enjoying that new vehicle! Best regards, Diamond Honda
Test drove a cr-z, runs and handles great. Not the hatchback I'm looking for.
Cesar- thank you for sharing this positive feedback. We appreciate your visit to our dealership, and are glad we were able to set up a test drive for ...you. We wish you luck in finding a new car that is the perfect fit for you. best, Heather
the internet sales was responsive and they were close on price. I would have bought from them, however, found a dealer with the same car, which had be...en on the lot long enough they were a little more competetive.
HI SeattleAndy - We really value feedback like yours and appreciate the time you took to provide us with your thoughts. Thanks for visiting our deale...rship-- hopefully we can help you find the right car at the right price in the future! best, Heather
lifetime reviews of the Service Department.