Schepel Cadillac

Steve West in the Finance department at Schepel Cadillac was a pleasure to work with. He was kind, thorough, and efficient throughout the process of helping me select a protection plan for my Cadillac. Steve took the time to answer my questions, explain my options clearly, and always had my best interests in mind. I truly appreciate his professionalism and outstanding customer service. Highly recommend!

Please don’t go there for an oil change they tell you one thing on the phone my car had dirty oil on the hood and door ..And the they got mad at me because I complained..Never will I go there for anything poor customer service from management totally sucks

I opdered a Cadillac Escalade from Schepel a year ago. When the vehicle came in they sold it to someone else, but told me "the factory cancelled the order", then when the second vehicle arrived they sold it out from under me again while my financing was getting approved. I called Ryan the day before and told him the credit union would have the funds the next day. Ryan Van Prooyen salt it any way. Ryan Van Prooyen and Schepel Cadillac are completely unethical.

I opdered a Cadillac Escalade from Schepel a year ago. When the vehicle came in they sold it to someone else, but told me "the factory cancelled the order", then when the second vehicle arrived they sold it out from under me again while my financing was getting approved. I called Ryan the day before and told him the credit union would have the funds the next day. Ryan Van Prooyen salt it any way. Ryan Van Prooyen and Schepel Cadillac are completely unethical.

My overall experience at Schepel Cadillac was outstanding. The service and customer service was outstanding.

Matt Davis and the whole Schepel Cadillac team were great to work with. Not only did we get fantastic service and fair pricing but Matt was a pleasure to work with. We will definitely be back to purchase another vehicle from Schepel in the future!

I love the welcome from my salesman Mr. Paul Certa. His patience & encouragement was so positive and his smiled radiant. We tried various cars with his patience! Mr. Certa and Mr. Steve from finance worked my entire package to my budget which was awesome! They arranged for me to get home with both my cars! I tried other dealerships like Lexus and others and I was not comfortable nor were they willing to stay in my budget.

Schepel made buying my new car an enjoyable experience. Thank you everyone for treating us so well. Everyone went above and beyond to make our Schepel deal the best one around.

My representative (agent) Gabriel Young was honest, hard working, and knowledgable about what you had to offer in cars and explained everything on the car patiently without hesitation. Steve calmly explained the financing.

Paul Certa is a very valuable employee. I have bought my first car from him many years ago. I go wherever he goes. I do have to admit my Cadillacs have been my favorite cars out of all of them.