Reviews
When buying a vechicle - make sure you deal with Bob
When buying a vechicle - make sure you deal with Bob Folker. He is the best salesman I have ever dealt with. Friendly, Knowledable and went out of his way to help make sure to put me in the vechicle I wanted. Also want to give a shout out to their finance manager Tim. Also a great person, friendly and easy to deal with. Remember to buy your next car from Hampton Hyundai for a great buying experience
When buying a vechicle - make sure you deal with Bob
When buying a vechicle - make sure you deal with Bob Folker. He is the best salesman I have ever dealt with. Friendly, Knowledable and went out of his way to help make sure to put me in the vechicle I wanted. Also want to give a shout out to their finance manager Tim. Also a great person, friendly and easy to deal with. Remember to buy your next car from Hampton Hyundai for a great buying experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If a client comes to you to repair something in the car.
If a client comes to you to repair something in the car. You put in the queue a month or two months later, but the person needs it today to go to work. And what driver is satisfied with this? Your relationship who has a Hyundai car come in a month or two months is humiliating.
If a client comes to you to repair something in the car.
If a client comes to you to repair something in the car. You put in the queue a month or two months later, but the person needs it today to go to work. And what driver is satisfied with this? Your relationship who has a Hyundai car come in a month or two months is humiliating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
First service on my new Genesis yesterday was excellent,
First service on my new Genesis yesterday was excellent, very thorough and quick. I am happy that Jeremy Bee is handling my service. I have used another luxury car dealer in the area and this service department was more efficient. Based on one visit, I highly recommend this dealership for service!
First service on my new Genesis yesterday was excellent,
First service on my new Genesis yesterday was excellent, very thorough and quick. I am happy that Jeremy Bee is handling my service. I have used another luxury car dealer in the area and this service department was more efficient. Based on one visit, I highly recommend this dealership for service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dishonest
We saw a car on the internet for a certain price. My husband and I drove 2 hours to see it. The car was not even detailed, The manager told me there was a scratch on the bumper. When we got there it was more than a scratch. Dishonest. On top of that they were trying to charge more by adding new tires which was not on the sale advertisement. The salesman told us it was on a sale due to black Friday and was less than the original price. I would not give them the time of day! We were about to drive away and she came knocking on my window and came down in the price. She made my blood pressure go up I was so mad.
Dishonest
We saw a car on the internet for a certain price. My husband and I drove 2 hours to see it. The car was not even detailed, The manager told me there was a scratch on the bumper. When we got there it was more than a scratch. Dishonest. On top of that they were trying to charge more by adding new tires which was not on the sale advertisement. The salesman told us it was on a sale due to black Friday and was less than the original price. I would not give them the time of day! We were about to drive away and she came knocking on my window and came down in the price. She made my blood pressure go up I was so mad.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
When I visited the dealership I was greeted by Raven.
When I visited the dealership I was greeted by Raven. This young lady is new to the car sales industry. A very pleasant young who was able to answer my questions and if she didn't know the answer, she went out of her way to research and get the information for me. Raven was very helpful throughout the buying experience and I drove away in my new Lexus !
When I visited the dealership I was greeted by Raven.
When I visited the dealership I was greeted by Raven. This young lady is new to the car sales industry. A very pleasant young who was able to answer my questions and if she didn't know the answer, she went out of her way to research and get the information for me. Raven was very helpful throughout the buying experience and I drove away in my new Lexus !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had the best experience.
We had the best experience. Hubby brought me a 2024 Hyundai palisade. Janee Cato salesperson and Jennifer in finance we amazing and professional. Explained everything in detail to us. Thanks ladies for an amazing experience. Carley was amazing as well. Would definitely buy another from them.
We had the best experience.
We had the best experience. Hubby brought me a 2024 Hyundai palisade. Janee Cato salesperson and Jennifer in finance we amazing and professional. Explained everything in detail to us. Thanks ladies for an amazing experience. Carley was amazing as well. Would definitely buy another from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks ladies. Our experience was awesome. Will be by there again.
There service department is poor
As with most dealerships Hamptons sales department is very good. Making promises etc but their service department is terrible. They can not make timely appointments even if your new car is under warranty and has mechanical issues. They insist that they are six weeks out. Therefore I can not recommend purchasing a vehicle from them
There service department is poor
As with most dealerships Hamptons sales department is very good. Making promises etc but their service department is terrible. They can not make timely appointments even if your new car is under warranty and has mechanical issues. They insist that they are six weeks out. Therefore I can not recommend purchasing a vehicle from them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review. Unfortunately, we have had an influx of repairs the past few months due to major warranty recalls. These jobs take a lot of time out of our technician's schedule to complete and thus, backs up everyone else's time slots for appointments. We hope to have this issue resolved in the very near future.
I just bought a Hyundai from Hunter.
I just bought a Hyundai from Hunter. He is truly the best. He went out of his way to make me happy and get me a good deal. All salesmen should be as good.
I just bought a Hyundai from Hunter.
I just bought a Hyundai from Hunter. He is truly the best. He went out of his way to make me happy and get me a good deal. All salesmen should be as good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your review!
Great Shopping Experience!!
When looking for your next vehicle, ask for Ryan Wagner!! I had the pleasure of working with him upon my visit to Hampton. He has a lot of knowledge, very kind, awsome personality, goes out if his way to make shopping a very nice and smooth experience!! Great customer service skills!! Thank you again, Ryan, so much!!!! 😁 Tammy and Charlie
Great Shopping Experience!!
When looking for your next vehicle, ask for Ryan Wagner!! I had the pleasure of working with him upon my visit to Hampton. He has a lot of knowledge, very kind, awsome personality, goes out if his way to make shopping a very nice and smooth experience!! Great customer service skills!! Thank you again, Ryan, so much!!!! 😁 Tammy and Charlie
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you so much for the review!
Markups, poor trade-in value, customer service bad
Save yourself some time. Avoid this dealer. They charge mark-ups, not listed on the website or on the cars themselves. Their trade-in offers have to be terrible jokes. Just head over to Pensacola (our next stop in looking for a car).
Markups, poor trade-in value, customer service bad
Save yourself some time. Avoid this dealer. They charge mark-ups, not listed on the website or on the cars themselves. Their trade-in offers have to be terrible jokes. Just head over to Pensacola (our next stop in looking for a car).
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your review. We list all dealer addon's on the vehicle's detail page. Trade in offers are based on a combination of KBB, JDP values and based on an inspection of the vehicle to assess any other issues. Unfortunately, sometimes our management does find issues that lower the trade value of the vehicle.