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Fritz in Fishers

(268 reviews)
Visit Fritz in Fishers
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(317) 348-2464 (317) 348-2464

Reviews

(268 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fritz in Fishers from DealerRater.

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Would go back

Very much enjoyed working with Dan and his finance guy John. Both were upfront and honest, and worked with me so everyone was comfortable with the deal. After looking around for a long time I know I got a good truck at a very fair price. I would definitely buy another vehicle there, and that's about the best thing I can say.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Linda j lenny j car detailer

I have been in contact with fritz for 20 yrs and I finally decided to buy a car from fritz in fishers. John was my salesman and he took care of my car needs.overall the sale was perfect and I love my car.and I will recommend someone to see john at fritz in fishers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It is not unusual to have individuals visit us over the course of the last 30 years, Linda. It is terrific to hear that you purchased a vehicle and are very happy with your purchase.

Sold Subaru forester

Dan was the salesman that I worked with and he was wonderful! I asked him to hold my vehicle for me. He asked for a small down payment and within 2 hours of getting there, I was driving away in my new vehicle! Fritz got me my car and the payment I needed!! Quite happy with Dan and the rest of the staff. I would definitely recommend Fritz in Fishers to everyone! Much better car dealership then their larger competition!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

carmel

Steve was very helpful an friendly. Our second car purchased from him in three months. Think you so much, for your excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It's great to hear when we have individuals purchase repeat vehicles from us, Maggie! Thanks again for your business.

Best automotive buying experience in my life!

I just wanted to say thank you guys for helping me get the car of my dreams. Dan Serritella was very professional and courteous. I would definitely recommend friends and family to go see Dan at Fritz in Fishers! Thanks again! We'll definitively be back in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your great review Rachel! I'll be here for you if you need anything in the future! Thanks for choosing Fritz in Fishers. -Dan Serritella

GREAT EXPERIENCE FOR MY FIRST CAR

The people were very honest, helpful, and straight to the point. Also they were as excited as i was about getting my first car. It was a very fun experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dan Serritella and his finance officer was excellent-

Dan Serritella and his finance officer were excellent- I bought the chevy camero, Gregory Morris-Pittsburgh. The finance guy who was from Butler did a great job finding the best interest rate and warranty for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

not necessary

I have wanted a jeep wrangler for my entire adult life and I finally decided to go for it. I did some online research and a few test drives but kept coming back to the one I had seen at fritz's noblesville location. So I went to look at it, saw it parked in the grass liked it but they were closed so I came all the way back the next day from kokomo. Steve McCune was very helpful when I called after noticing it was gone informing me it was getting an oil change.so we drove it in the dark and rain. I fell in love, finally getting my dream ride. Steve gave me the whole speil about being a jeep guy and having rebuilt one so of course I felt like I had come to the right place. Had it 4 days when I noticed a small fluid leak, by the next morning there was a puddle under it. Not wanting to drive it all the way back to noblesville I took it to my mechanic and mentioned it was hard to shift. I called Steve the same day to tell him the freeze plugs were leaking and the transmission needed replaced. A cheaper than rebuild repair he could care less. $2248. repair, then I find a warranty in the back seat and now Steve has to check with the manager to see what if anything they can do. I had it 5 days......let's see just how reputable they will be

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Debby for allowing us to help in this matter. I am sorry you are having trouble. Unfortunately vehicles sometimes have unforeseen issues . We would be happy to get your vehicle in our shop to assess the problems. Please contact me directly to set up appointment. Thank you. John May, general manager

clean facilities honest salespeople

Purchased a car that had problems they didn't know about. Took the car back and they gave us another car.The salesman Steve McCune was very honest and helpful with the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for letting us make the situation right for you! We appreciate your patience and understanding!

word cant explain

From the first day i walked onto their lot and the salesman came to me and was very nice and pushy i knew that i would do business here, and before you knew it my wife purchased a car also, very family like.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.