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Fritz in Fishers

(268 reviews)
Visit Fritz in Fishers
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(317) 348-2464 (317) 348-2464

Reviews

(268 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fritz in Fishers from DealerRater.

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Best Deals/ great people

Michael Stiles was awesome. I found the vehicle on line and fell in love with it. Mike was very patient and not rushing me or trying to "sell" me. He answered all my questions and the entire staff was kind and friendly. I wish more businesses still valued the customer experience Gary Burk was amazing as well. Thanks guys... Michelle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Recent purchase

Just wanted to say thanks for making my truck purchase so easy! I love the truck and am very happy! I flew into Indianapolis airport and Mike Stiles my salesman picked me up and brougjt me to the dealer! The truck was freshly detailed and waiting for me. As i had just recently had a other than satisfying experience with another dealer, i give the truck a very critical examination. It was everything that Mike had told me over the phone and then some! It is extemely nice to do business with a auto dealer that has integrity and offers accurate assesments of their inventory. I would not hesitate to travel again for a purchase again! Thanks again Mike and the crew at Fritz in Fishers! Ron from Minnesota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Positive experience

I enjoyed working with Mike to buy a Chevy Silverado. He let me test drive the vehicle for the weekend and gave me the opportunity to have my mechanic inspect it before purchase. I liked the low-pressure approach and we settled on a fair price for a nice vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Bart for the nice words! We appreciate your purchase! John May, General Manager

Positive experience

I enjoyed working with Mike to buy a Chevy Silverado. He let me test drive the vehicle for the weekend and gave me the opportunity to have my mechanic inspect it before purchase. I liked the low-pressure approach and we settled on a fair price for a nice vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Wonderful experience!

The salesman was great to work with. The Financial Manager worked his magic in getting our vehicle at a great rate and good monthly payment. Highly recommended dealer if you are looking for a good used vehicle at a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Wonderful! Love James and Gary~

All in all it was a wonderful experience. The only thing (and it was my bad for not checking) was a light that was out when we bought the Jeep and a tire was plugged and we weren't aware... and we didn't realize it until we were home. Other than that it was great. They were very patient, beyond helpful and full of smiles. I'd recommend them for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome customer service!

Great customer service! First time car buyer and the process was smooth and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Blake! Looking forward to serving you with your next purchase!

Michael stiles the guy you need!!

Went and test drove a van, slept on it for a couple days went back talked to a different guy didn't like his attitude his comments so I left .. went back the next day when mike was working and bought the van ! This is our 2nd vehicle purchased from mike he makes it warm and welcoming and treats you great !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Happy Mike could make it a good experience for you. Sorry you were not as pleased with all of our staff. Please feel free to call me directly if you have any concerns. Thank you. John May, General Manager

Happy with my car.

We purchased a 2011 Chevrolet HHR. Overall we had a pleasant experience. A salesman was readily available and welcoming. He answered all questions with confidence and knowledge. They were not pushy or overbearing. We would definitely recommend them to others.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nice to hear Sandy! We appreciate your patronage. John May, General Manager

Friendly people who made buying a car a breeze

I must admit, I have never purchased from an independent dealer and was skeptical stepping on the lot. But I quickly changed my view. Eric and Gary were both refreshingly honest and incredibly friendly, helpful, and accommodating. It was by far the easiest and most stress free car buying experience I have had. They took the time to answer all my questions and arranged the financing around my preferences. I am very happy with my Xterra and would gladly purchase from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Awesome to hear Matt! Thank you for believing that we could make your first independent experience a great one! John May, General Manager