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Car King

(71 reviews)
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Sales hours:
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–4:00pm
Sunday Closed
(414) 255-0262 (414) 255-0262

Reviews

(71 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service.

Excellent service. I have purchased 7 cars here over the years. They know how to take care of customers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very prompt when returning calls and inquiries.

Very prompt when returning calls and inquiries. I was in a great used car the next day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great customer service, easy deal.

great customer service, easy deal. quick in and out. no issues. fair prices. genuine people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service, kind workers, fair prices, quick deal in

Great service, kind workers, fair prices, quick deal in and out. No problems at all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Second car we got from car king.

Second car we got from car king. Pretty good cars and prices we're happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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SCAMMERS DO NOT BUY YOU WILL NEED ANOTHER CAR SOON

I BOUGHT A CAR AND WITHIN 2 MONTHS THE TRANSMISSION IS SLIPPING THEY SAID I DID NOT KEEP UP ON MAINTANCE OIL CHANGE....WHAT HOW TF DOES A TRANSMISSION START TO GO OUT AFTER 2 MONTHS OF HAVING A VEHICLE!!! DO NOT BUY DO NOT LEASE THEY ARE SCAM ARTISTS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GO TO ANOTHER DEALERSHIP

OH YEAH NOT ONLY WAS THE TRANSMISSION GOING OUT BUT IT NEEDED A POWER STEERING PUMP NEEDED TO BE REPLACED AND CRACKS IN THE RIMS CAUSING THE TIRES TO CONTINUOUSLY GO FLAT

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Retracting my poor review

I originally did not write a favorable review.. I am retracting my opinion of CarKing. Yes,Brian was a great salesperson and very polite. We love our vehicle. I was upset because the hatch didn't open,I felt I trusted Brian,and he was deceptive. Austin the manager reached put to me after reading my review. He wanted me to bring the vehicle in to see what they could do to help. It was my ignorance not knowing I had to click on the remote lock twice,to unlock the hatch..🤦‍♀️ My review was based more on a bad moment and frustration. Thank you Austin for reaching out and simply smiling as you clicked the remote twice..lol I highly recommend CarKing and I apologize to Brian for saying he deceived me..he certainly did not he represented CarKing in a very professional manner.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a lemon

bought a 2006 mini late last year. Was told it was in an accident where it had been rear-ended but the damage was to the front. The abs-ecu vin numbers didn't match, the radiator is hanging on by one small plastic component. It was $6000 and it is going to cost thousands to repair. Yes it was bought as is but there is lots here that doesn't seem to add up.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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DONT FINANCE WITH CAR KING

I went to this dealership with a loan approval, they said they did not like the lender. I was told they had better contacts. I was in a jam and could not do my own loan shopping due to recent buyback, loan remained on my credit for another few weeks. I submitted necessary info, my fico 688 with perfect payment history. The first cars I asked about were unavailable due to a "deposit" hold, they are still there after a month. I was steered into a deep subprime loan...stupid yes but they're tricky. Heights finance is their preferred lender. My approval prior was around 12.5%. I'm so dumb...plus I had been without a car for 3 wks bcz I sold my Lexus. They advertised the chosen car at 8999.00. When my "approval" came thru, I was told to come get my car. No interest rate disclosure. They had me take my new to me car and get their check myself lol. My 2000.00 down payment went into the abyss and listed as a discount. Guess what? 39%APR. THEY DO NOT CARE ABOUT YOU. TAKE CASH. DO NOT finance there!!! My New Year will be spent filing complaints. Great.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are very sorry you feel this way about your experience. The lender you came to us with is not a lender we have a dealer agreement with, thus we could not use them. Unfortunately due to the buyback loan on your credit Heights Finance was the only lender we work with willing to give you a shot. We have many customers that come to us with their own financing though their preferred lender. The finance company and our dealership are very clear on all forms and give very clear answers to all questions asked if there is confusion. No customer is obligated to accept any finance terms they are unhappy with. In fact we often have customers that get approved but want to wait to move forward until they can build their credit up and qualify for lower rates. Many of our customers have excellent credit and qualify for rates under 5% through various credit unions we use as well. As far as the $2000 discount, that is the difference form the Dealer retail price of $10,999 down to $8,999. Your down payment is reflected at the bottom of the contract under Cash Down Payment. We have reached out to you regarding this but please feel free to contact us so we can give any necessary explanation.