Reviews
Took my 2023 Silverado in for a recall to Service
Took my 2023 Silverado in for a recall to Service department and they were able to get me in and out sales department very accommodating working with you
Took my 2023 Silverado in for a recall to Service
Took my 2023 Silverado in for a recall to Service department and they were able to get me in and out sales department very accommodating working with you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Holden was great.
Holden was great. Michell in finance was Great. They both made the experience a good one.
Holden was great.
Holden was great. Michell in finance was Great. They both made the experience a good one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They were amazing and they went above and beyond to get
They were amazing and they went above and beyond to get me what I wanted in the car that I so wanted from car to mileage Nick and the team are the best.
They were amazing and they went above and beyond to get
They were amazing and they went above and beyond to get me what I wanted in the car that I so wanted from car to mileage Nick and the team are the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good deal on a late model used Subaru with low mileage.
Good deal on a late model used Subaru with low mileage. Sales process was a little slower than ideal with a lot of time sitting around and waiting in a rather uninviting space. But overall happy enough with the sales rep, Christian, and finance person.
Good deal on a late model used Subaru with low mileage.
Good deal on a late model used Subaru with low mileage. Sales process was a little slower than ideal with a lot of time sitting around and waiting in a rather uninviting space. But overall happy enough with the sales rep, Christian, and finance person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The employees that helped Me out were very knowledgeable
The employees that helped Me out were very knowledgeable and made the buying process very smooth. I would highly recommend coming to auto nation Chevrolet in Valencia for if you want to purchase a vehicle.
The employees that helped Me out were very knowledgeable
The employees that helped Me out were very knowledgeable and made the buying process very smooth. I would highly recommend coming to auto nation Chevrolet in Valencia for if you want to purchase a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very nice and Family friendly environment good customer
Very nice and Family friendly environment good customer service professional aditude with customer facilities was great and will recommend to anyone to shop at AutoNation.
Very nice and Family friendly environment good customer
Very nice and Family friendly environment good customer service professional aditude with customer facilities was great and will recommend to anyone to shop at AutoNation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
As always my service person, now Lorenzo is very
As always my service person, now Lorenzo is very efficient at taking care of my needs
As always my service person, now Lorenzo is very
As always my service person, now Lorenzo is very efficient at taking care of my needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
What a great day at Valencia Chevrolet.
What a great day at Valencia Chevrolet. I came in, met with Dan Centofanti and began the process of trading in my 2023 Hyundai Palisade for a truck. Initially I was looking at the Silverado 1500 LT but Dan was able to find me a better deal on an RST with all the options I wanted and more. While it took some time to negotiate price and terms, that was to be expected. Dan was patient throughout the entire process and in the end handed me the keys to a beautiful washed truck with a full tank!
What a great day at Valencia Chevrolet.
What a great day at Valencia Chevrolet. I came in, met with Dan Centofanti and began the process of trading in my 2023 Hyundai Palisade for a truck. Initially I was looking at the Silverado 1500 LT but Dan was able to find me a better deal on an RST with all the options I wanted and more. While it took some time to negotiate price and terms, that was to be expected. Dan was patient throughout the entire process and in the end handed me the keys to a beautiful washed truck with a full tank!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Bill, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!
Made at least 4 phone calls with questions about the
Made at least 4 phone calls with questions about the problem (brakes catching suddenly & without warning). Service advisor did not respond. Finally got a call back after closing from another advisor who repeated the tech's notes (unable to duplicate issue) which were unhelpful. Was told their service vehicle could pick me up to get my car. Called 2 more times and no one called back and no ride showed up. Finally uber'd back to pick up my car at my expense. 2 days after tech was done. In the meantime, I did my own research and found advice to try which I am now testing.
Made at least 4 phone calls with questions about the
Made at least 4 phone calls with questions about the problem (brakes catching suddenly & without warning). Service advisor did not respond. Finally got a call back after closing from another advisor who repeated the tech's notes (unable to duplicate issue) which were unhelpful. Was told their service vehicle could pick me up to get my car. Called 2 more times and no one called back and no ride showed up. Finally uber'd back to pick up my car at my expense. 2 days after tech was done. In the meantime, I did my own research and found advice to try which I am now testing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. If you would be willing to give us another chance in the future, please reach out to our General Manager at (661) 200-9107. We would appreciate the chance to turn your experience around.
Very helpful, willing to work with us.
Very helpful, willing to work with us. We had worked with them in a previous purchase. They were very professional.
Very helpful, willing to work with us.
Very helpful, willing to work with us. We had worked with them in a previous purchase. They were very professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!