Reviews
I have a Navigator with less than 10,000 miles. I have personally met with Dave and each time I meet with him his priority is to discredit issues presented to him. My differential was going out, he said nothing wrong. 2,000 miles later he deemed it unsafe to drive disrupting a family vacation. I have been reaching out for over a week about the same issue repeating itself and he has failed to offer any solutions to keep it from disrupting another family vacation this Friday. He has stated I am threatening and aggressive but refuses to provide any details as to why he feels that way. I have tried to elevate my concerns within the dealership but he refuses to provide info on who he reports to. I have unanswered emails I can provide if needed.
I have a Navigator with less than 10,000 miles. I have personally met with Dave and each time I meet with him his priority is to discredit issues presented to him. My differential was going out, he said nothing wrong. 2,000 miles later he deemed it unsafe to drive disrupting a family vacation. I have been reaching out for over a week about the same issue repeating itself and he has failed to offer any solutions to keep it from disrupting another family vacation this Friday. He has stated I am threatening and aggressive but refuses to provide any details as to why he feels that way. I have tried to elevate my concerns within the dealership but he refuses to provide info on who he reports to. I have unanswered emails I can provide if needed.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent Very good, professional ,reliable 5 Met all requirements on a timely basis Much appreciated
Excellent Very good, professional ,reliable 5 Met all requirements on a timely basis Much appreciated
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very courteous and professional Always very helpful and responds to all of my concerns Always very helpful and responds to all of my concerns immediately
Very courteous and professional Always very helpful and responds to all of my concerns Always very helpful and responds to all of my concerns immediately
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.
Excellent service provided. They fit me into schedule easily and car was finished when they said. Thanks.
Excellent service provided. They fit me into schedule easily and car was finished when they said. Thanks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.
Fantastic customer service all around! Using the dealership over 8 yrs and would highly recommend
Fantastic customer service all around! Using the dealership over 8 yrs and would highly recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.
Prompt, courteous and respectful The service team kept me informed and returned my vehicle at stated
Prompt, courteous and respectful The service team kept me informed and returned my vehicle at stated
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.
Pugmire is an excellent dealership. I'm having an unusual situation with a water leak and will know after the storm if it is repaired. Bernard and the staff are very good and I appreciate them very much. Thank you.
Pugmire is an excellent dealership. I'm having an unusual situation with a water leak and will know after the storm if it is repaired. Bernard and the staff are very good and I appreciate them very much. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.
For the last 3 years since I got my Lincoln Pugmire has done an outstanding job. They listen to me and have found issues before they becoming major issues. I’m planning on taking my vehicle there once a year for an annual check up. Looking forward for many more years of service
For the last 3 years since I got my Lincoln Pugmire has done an outstanding job. They listen to me and have found issues before they becoming major issues. I’m planning on taking my vehicle there once a year for an annual check up. Looking forward for many more years of service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.
Professional, efficient That's all I got!! Everyone was great . I would recommend this dealership 100 x over
Professional, efficient That's all I got!! Everyone was great . I would recommend this dealership 100 x over
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.
It was amazing. Got to place earlier than my scheduled time and took right in. Thanks.
It was amazing. Got to place earlier than my scheduled time and took right in. Thanks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.