Reviews
very thorough, pick up and drop off service was wonderful! Car was washed when returned. Great communication! Very pleased
very thorough, pick up and drop off service was wonderful! Car was washed when returned. Great communication! Very pleased
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very easy to work with The service dept did a great job picking the car up at the house.
Very easy to work with The service dept did a great job picking the car up at the house.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I always have my car serviced at Pugmire because the service is great. Bob is awesome!
I always have my car serviced at Pugmire because the service is great. Bob is awesome!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Was an out of towner from Charlotte in the area to attend a wedding and this dealership just happen to have the exact CPO 2024 Nautilus I was looking for. Time was tight and tensions were high but Sean Reid handled my situation with grace and got me in and out on a Saturday. One test drive was all it took and I was hooked. I LOVE my Nautilus. Thank you Sean!
Was an out of towner from Charlotte in the area to attend a wedding and this dealership just happen to have the exact CPO 2024 Nautilus I was looking for. Time was tight and tensions were high but Sean Reid handled my situation with grace and got me in and out on a Saturday. One test drive was all it took and I was hooked. I LOVE my Nautilus. Thank you Sean!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone was knowledgeable and friendly. Wish the dealership was closer to where we lived! No
Everyone was knowledgeable and friendly. Wish the dealership was closer to where we lived! No
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had an incredible experience with the Pugmire Lincoln service team. From the moment I dropped off my vehicle, the level of customer care exceeded my expectations. A special thank you to Bernard, who provided exceptional service throughout the entire process. He arranged transportation to and from my workplace while my vehicle was being repaired, making the experience completely stress-free and incredibly convenient. Bernard's professionalism, communication, and commitment to customer satisfaction truly stood out. It's rare to find this level of personalized service, and it made a significant difference in my overall experience. Thank you to Bernard and the entire Pugmire Lincoln team for delivering such outstanding customer service. I highly recommend them to anyone looking for a dealership that genuinely cares about its customers.
I had an incredible experience with the Pugmire Lincoln service team. From the moment I dropped off my vehicle, the level of customer care exceeded my expectations. A special thank you to Bernard, who provided exceptional service throughout the entire process. He arranged transportation to and from my workplace while my vehicle was being repaired, making the experience completely stress-free and incredibly convenient. Bernard's professionalism, communication, and commitment to customer satisfaction truly stood out. It's rare to find this level of personalized service, and it made a significant difference in my overall experience. Thank you to Bernard and the entire Pugmire Lincoln team for delivering such outstanding customer service. I highly recommend them to anyone looking for a dealership that genuinely cares about its customers.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.
Responsive and accommodating They were responsive and accommodating to me and my family. Very kind
Responsive and accommodating They were responsive and accommodating to me and my family. Very kind
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.
The Pugmire service department did an excellent job on my car. The pick up was on time as well as the return of my vehicle. Bernard’s a great service advisor!
The Pugmire service department did an excellent job on my car. The pick up was on time as well as the return of my vehicle. Bernard’s a great service advisor!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.
Friendly, timely, courteous, knowledgeable, respectful. Have been a customer for many years; never been disappointed.
Friendly, timely, courteous, knowledgeable, respectful. Have been a customer for many years; never been disappointed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.
Bernard ensured my car was cared for immediately and with excellence! This means so much because it prevented my car breaking down and potential towing expense! I am so grateful!!!
Bernard ensured my car was cared for immediately and with excellence! This means so much because it prevented my car breaking down and potential towing expense! I am so grateful!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.