Reviews
Best Service Place in Eastern Mass.
I have had my car serviced at Sentry Ford for over 30 Consecutive years . Have bought my Fords at Sentry since I moved to Medford over 30 years ago
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your comments keep us motivated and working hard for all our guests! At Sentry Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Safe travels!
Still Number One Service
Sentry still practice being number one worth the time to get it done right. My thanks to those involved giving back a safe vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
LOUISE MARINO
The quality of service from the moment I am greeted by Mike until I leave is excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My ford
Good service on time as promised. Oil change and general check up !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steven esposito
We had a great experience very professional would recommend this dealership to a friend Pickupnof car was very smooth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review and recommendation, Jim! We hope you continue to choose Sentry Ford Lincoln for all your vehicle needs! Take care!
Car repair/
I heard an unfriendly noise in my power steering , called the service dept. and they said come right in. The repair and service was fast and efficient. I had my car back and running like a kitten in no time. Very happy with my service at this dealership all the time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rocco, our Staff works hard to go the extra-mile for our valued guests! If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!
Just A Great Experience
Went in to Sentry, to look at a few cars, and left 2 hours later with a loaded 2015 Lincoln MKC. Amel was our salesperson and was nice from the moment he introduced himself. Very happy that I went to Sentry and would recommend to anyone the same.Thanks Amel !!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service department comments.
Every visit is the same, Courteous knowledgeable service people who give you a clear explanation of the problem and the cost to fix it. Service people visit waiting room to tell you of the progress. The repair work is done by people that know their business. It is a pleasure to visit the service department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carmen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope you continue to choose Sentry Ford Lincoln for all your vehicle needs! Take care!
Service review
Great experience, really took good care of me, Kerrin and Mike work the service department together like magic, I highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, we appreciate your recommendation of our dealership! We hope to be of service to you again! Take care!
Service on MKZ at Sentry Lincoln Mercury / Medford
Sentry Lincoln Mercury service is outstanding - professional and friendly customer interactions, and excellent work done on the car. Work is done right the first time and only on repairs that are necessary. I highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase