Reviews
I couldn't be more happier, Great professional service,
I couldn't be more happier, Great professional service, they answered all my questions and concerns. Highly recommended Regards Mark
I couldn't be more happier, Great professional service,
I couldn't be more happier, Great professional service, they answered all my questions and concerns. Highly recommended Regards Mark
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Mark! We're thrilled you had such a positive experience with our professional service at Cerritos Nissan. Your recommendation means everything to us, and we look forward to serving you again in the future.
I love the Nissan dealership when I make appointment to
I love the Nissan dealership when I make appointment to get my car serviced. They’re always nice and when I pull up they’re pretty fast.
I love the Nissan dealership when I make appointment to
I love the Nissan dealership when I make appointment to get my car serviced. They’re always nice and when I pull up they’re pretty fast.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with our friendly team and quick service. We appreciate you choosing Cerritos Nissan and look forward to serving you again.
Tony Fears is an amazing service advisor.
Tony Fears is an amazing service advisor. He is honest and upfront with the customer and I never feel uncomfortable with speaking to him. He’s a great asset to Cerritos Nissan.
Tony Fears is an amazing service advisor.
Tony Fears is an amazing service advisor. He is honest and upfront with the customer and I never feel uncomfortable with speaking to him. He’s a great asset to Cerritos Nissan.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are honored to hear about your outstanding experience with our service team. Your feedback about having an honest and upfront service advisor who makes you feel comfortable truly means the world to us. It's wonderful to know that you received the transparent and trustworthy service that every customer deserves. Thank you for recognizing the dedication and professionalism that makes Cerritos Nissan special. We're grateful for customers like you who take the time to share their positive experiences.
I have been there few times, I have been treating with
I have been there few times, I have been treating with respect, people who work there
I have been there few times, I have been treating with
I have been there few times, I have been treating with respect, people who work there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are excited to hear about your positive experiences visiting us multiple times. Your feedback about being treated with respect by our team members means a great deal to us. We truly value customers like you who take the time to share their experiences, and we appreciate your trust in choosing Cerritos Nissan for your automotive needs. It's wonderful to know that our staff has consistently provided you with the respectful service you deserve during each of your visits.
Buyers Beware!
Buyers Beware! False advertised prices and they do not stand behind their own texted words. I verified before driving two hours that their vehicle advertised price only had additional tax and license document fee, but when sitting down to negotiate they had a ton of added accessories which they would not remove. They played games giving me a proposal at a lower price then took it back telling me it was someone else’s. We told them it we fraudulent advertising and they could keep their vehicle.
Buyers Beware!
Buyers Beware! False advertised prices and they do not stand behind their own texted words. I verified before driving two hours that their vehicle advertised price only had additional tax and license document fee, but when sitting down to negotiate they had a ton of added accessories which they would not remove. They played games giving me a proposal at a lower price then took it back telling me it was someone else’s. We told them it we fraudulent advertising and they could keep their vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Your feedback is invaluable to us and we understand your frustration. We recognize that clear communication about vehicle pricing is essential, and we take your concerns seriously. The experience you described does not reflect the transparent service standards we strive to maintain. Please contact Angelica Pleites in Customer Service, at 855-971-8323 so we can address your concerns directly and work toward a resolution.
Jacob Vargas at Cerritos Nissan gave me honest
Jacob Vargas at Cerritos Nissan gave me honest recommendations, kept it straightforward with no upselling.
Jacob Vargas at Cerritos Nissan gave me honest
Jacob Vargas at Cerritos Nissan gave me honest recommendations, kept it straightforward with no upselling.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear about your wonderful experience with our team. It's fantastic to know that you received honest guidance and appreciated the straightforward approach without any pressure. Your feedback about receiving genuine recommendations really means a lot to us at Cerritos Nissan. We're proud to have team members who prioritize transparency and put customers first. Thank you for taking the time to share your positive experience!
I had a great experience at this dealership with my car
I had a great experience at this dealership with my car service. Everything was fixed and the communication was great. Jacob helped me with so much and he was great I would highly recommend coming here for your service and ask for Jacob as he is very knowledgeable. He kept me updated about my car. Thank you. Idil
I had a great experience at this dealership with my car
I had a great experience at this dealership with my car service. Everything was fixed and the communication was great. Jacob helped me with so much and he was great I would highly recommend coming here for your service and ask for Jacob as he is very knowledgeable. He kept me updated about my car. Thank you. Idil
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear about your wonderful service experience with us. It's fantastic to know that everything with your vehicle was taken care of properly and that our team maintained excellent communication throughout the process. Your feedback about receiving knowledgeable assistance and staying well-informed about your car's progress really means a lot to us at Cerritos Nissan. We truly appreciate you taking the time to share your positive experience and for recommending our service team. Thank you for choosing us for your automotive needs.
THE SERVICE ADVISOR JACOB WAS HELPFUL AND PROFESSIONAL.
THE SERVICE ADVISOR JACOB WAS HELPFUL AND PROFESSIONAL.HE EXPLAIN TO ME WHAT’S GOING ON WITH MY CAR.
THE SERVICE ADVISOR JACOB WAS HELPFUL AND PROFESSIONAL.
THE SERVICE ADVISOR JACOB WAS HELPFUL AND PROFESSIONAL.HE EXPLAIN TO ME WHAT’S GOING ON WITH MY CAR.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that you found the assistance you received to be both helpful and professional, and that everything about your vehicle's condition was clearly explained to you.
They re consistent Get me in and and out Washed my
They re consistent Get me in and and out Washed my car Keep me coming back w loyalty discounts.
They re consistent Get me in and and out Washed my
They re consistent Get me in and and out Washed my car Keep me coming back w loyalty discounts.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to hear about your positive experience with our service team. Your feedback about our consistent approach and efficient service means so much to us.
Tony Fears is excellent he takes care of my service needs
Tony Fears is excellent he takes care of my service needs regarding my Nissan versa. He’s always on time and explains every detail about my car.
Tony Fears is excellent he takes care of my service needs
Tony Fears is excellent he takes care of my service needs regarding my Nissan versa. He’s always on time and explains every detail about my car.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your wonderful experience with us at Cerritos Nissan. We are utterly delighted to hear that you receive such exceptional service for your Nissan Versa.