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Meet Janea Jones

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Product Specialist
(6 reviews)

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Industry experience 1 years
Dealership experience 1 years

Reviews

Very personable and helpful.

Very personable and helpful. I would recommend this dealership and all employees I worked with-Brenda, Janea, Tim, and Fabian. Great team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Sales associate Janea and sales manager Manny wasted my

Sales associate Janea and sales manager Manny wasted my time. We were working on a deal for 5 days and after we came to an agreement and I left a $2500 deposit and they ran my credit in order to get financing they decide to tell me 7 hours later that the car was sold to someone else. HORRIBLE HORRIBLE WAY TO DO BUSINESS

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Horrible business practice.

Horrible business practice. Left $2500 deposit they ran my credit all to be told they sold the vehicle to someone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Steve - we're incredibly sorry about your experience with our store. It is NEVER our intent to give false expectations and we clearly didn't communicate as well as we should that there were multiple people negotiating for the same vehicle. With that said, please rest easy knowing we NEVER ran your deposit/charged your card, or ran your credit through any bank whatsoever. We're extremely sorry we were not able to make you a happy customer on your current purchase and do hope you find what you're looking for. Again, we apologize deeply.

Beware do your own research.

Beware do your own research. They sell branded title vehicles. I had inquiried about a couple of trucks on the website. After sifting through the information I realized both were buy back/lemon branded titles. That should be disclosed right away. The trucks were priced below market value but nowhere near the 20 to 30 percent they should have been.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

great virtual buying experience w janea!

great virtual buying experience w janea! she was very attentive and responsive to all questions. walk around video was spot on and covered everything…. well done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at Jimmy Britt Chevrolet GMC, LLC. We sincerely value your business and look forward to your next visit!

Janea was awesome!

Janea was awesome! Made the process easy and effortless! 10/10 recommend! Would buy with her again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at Jimmy Britt Chevrolet GMC, LLC. Thank you again for choosing Jimmy Britt Chevrolet GMC, LLC and we hope to see you again. You may receive another survey in the coming weeks. We would greatly appreciate you taking the time to fill this out!