Reviews
Most pleasant stress free buying experience.
Most pleasant stress free buying experience. Constant contact, no hassle. Thom Holmes and his co workers John and Tim provided excellent, on time service. Highly recommend!
Most pleasant stress free buying experience.
Most pleasant stress free buying experience. Constant contact, no hassle. Thom Holmes and his co workers John and Tim provided excellent, on time service. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On November 8, 2024.
On November 8, 2024...I purchased a 2025 Cadillac XT4 Premium Luxury from Capital Cadillac and I Love It!!! The team that worked with me and assisted in making this possible were Absolutely Amazing! Tommy Williams my initial sales consultant was so kind and caring...as I moved through the sale Chris Biro, the General Manager, was a stepping stone that elevated my purchase to some awesome 20" wheels that added pop to the vehicle. Chris makes you feel at ease with your purchase and goes above and beyond to make sure you're pleased!!! Thom Holmes is one of the most thorough people I've EVER met! He took the sale all the way to the finish line and randomly checks in on me even after the purchase! I'll NEVER forget you! Tim Goodale handled all the paperwork and to be honest I could've talked with him all day... his voice was rare. He was thorough as well! Last but not least Randy Gibson the Technology genius... he took me through the how to's of operating the vehicle. He is highly knowledgeable about getting the Best experience possible from your vehicle... I TRULY wanted to take his brain home with me! My overall experience with Capital Cadillac will remain in my mind for years to come... I purchased on a Friday and I wish ALL my Fridays were as enjoyable as this one was! My husband and I look forward to being lifetime members of the Capital Cadillac Family! I own a 2010 SRX as well so looks like I purchase every 14 years... hopefully it won't be so long the next time! See you all soon! In ending all my email contacts with everyone... I'd always end with "May God Bless".... and guess what???...He Did!!! Thank you all so much!!!
On November 8, 2024.
On November 8, 2024...I purchased a 2025 Cadillac XT4 Premium Luxury from Capital Cadillac and I Love It!!! The team that worked with me and assisted in making this possible were Absolutely Amazing! Tommy Williams my initial sales consultant was so kind and caring...as I moved through the sale Chris Biro, the General Manager, was a stepping stone that elevated my purchase to some awesome 20" wheels that added pop to the vehicle. Chris makes you feel at ease with your purchase and goes above and beyond to make sure you're pleased!!! Thom Holmes is one of the most thorough people I've EVER met! He took the sale all the way to the finish line and randomly checks in on me even after the purchase! I'll NEVER forget you! Tim Goodale handled all the paperwork and to be honest I could've talked with him all day... his voice was rare. He was thorough as well! Last but not least Randy Gibson the Technology genius... he took me through the how to's of operating the vehicle. He is highly knowledgeable about getting the Best experience possible from your vehicle... I TRULY wanted to take his brain home with me! My overall experience with Capital Cadillac will remain in my mind for years to come... I purchased on a Friday and I wish ALL my Fridays were as enjoyable as this one was! My husband and I look forward to being lifetime members of the Capital Cadillac Family! I own a 2010 SRX as well so looks like I purchase every 14 years... hopefully it won't be so long the next time! See you all soon! In ending all my email contacts with everyone... I'd always end with "May God Bless".... and guess what???...He Did!!! Thank you all so much!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
On November 8, 2024.
On November 8, 2024...I purchased a 2025 Cadillac XT4 Premium Luxury from Capital Cadillac and I Love It!!! The team that worked with me and assisted in making this possible were Absolutely Amazing! Tommy Williams my initial sales consultant was so kind and caring...as I moved through the sale Chris Biro, the General Manager, was a stepping stone that elevated my purchase to some awesome 20" wheels that added pop to the vehicle. Chris makes you feel at ease with your purchase and goes above and beyond to make sure you're pleased!!! Thom Holmes is one of the most thorough people I've EVER met! He took the sale all the way to the finish line and randomly checks in on me even after the purchase! I'll NEVER forget you! Tim Goodale handled all the paperwork and to be honest I could've talked with him all day... his voice was rare. He was thorough as well! Last but not least Randy Gibson the Technology genius... he took me through the how to's of operating the vehicle. He is highly knowledgeable about getting the Best experience possible from your vehicle... I TRULY wanted to take his brain home with me! My overall experience with Capital Cadillac will remain in my mind for years to come... I purchased on a Friday and I wish ALL my Fridays were as enjoyable as this one was! My husband and I look forward to being lifetime members of the Capital Cadillac Family! I own a 2010 SRX as well so looks like I purchase every 14 years... hopefully it won't be so long the next time! See you all soon! In ending all my email contacts with everyone... I'd always end with "May God Bless".... and guess what???...He Did!!! Thank you all so much!!!
On November 8, 2024.
On November 8, 2024...I purchased a 2025 Cadillac XT4 Premium Luxury from Capital Cadillac and I Love It!!! The team that worked with me and assisted in making this possible were Absolutely Amazing! Tommy Williams my initial sales consultant was so kind and caring...as I moved through the sale Chris Biro, the General Manager, was a stepping stone that elevated my purchase to some awesome 20" wheels that added pop to the vehicle. Chris makes you feel at ease with your purchase and goes above and beyond to make sure you're pleased!!! Thom Holmes is one of the most thorough people I've EVER met! He took the sale all the way to the finish line and randomly checks in on me even after the purchase! I'll NEVER forget you! Tim Goodale handled all the paperwork and to be honest I could've talked with him all day... his voice was rare. He was thorough as well! Last but not least Randy Gibson the Technology genius... he took me through the how to's of operating the vehicle. He is highly knowledgeable about getting the Best experience possible from your vehicle... I TRULY wanted to take his brain home with me! My overall experience with Capital Cadillac will remain in my mind for years to come... I purchased on a Friday and I wish ALL my Fridays were as enjoyable as this one was! My husband and I look forward to being lifetime members of the Capital Cadillac Family! I own a 2010 SRX as well so looks like I purchase every 14 years... hopefully it won't be so long the next time! See you all soon! In ending all my email contacts with everyone... I'd always end with "May God Bless".... and guess what???...He Did!!! Thank you all so much!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great staff everyone was knowledgeable and help to teach
Great staff everyone was knowledgeable and help to teach you about your new car and how it works
Great staff everyone was knowledgeable and help to teach
Great staff everyone was knowledgeable and help to teach you about your new car and how it works
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased my third Cadillac from Capital Cadillac.
Purchased my third Cadillac from Capital Cadillac. Thom Holmes made this most recent purchase stress free. He was very fair, knowledgeable and patient. Capital Cadillac should be very proud to have him on their team.
Purchased my third Cadillac from Capital Cadillac.
Purchased my third Cadillac from Capital Cadillac. Thom Holmes made this most recent purchase stress free. He was very fair, knowledgeable and patient. Capital Cadillac should be very proud to have him on their team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently bought my second Cadillac at Capital Cadillac.
I recently bought my second Cadillac at Capital Cadillac. Gerald Fazzarri was my salesman. I felt taken care of and confident that Mr. Fazzarri appreciated that buying a car can be overwhelming and scary because of the cost. I had a few questions and one very minor problem. I called Mr. Fazzarri and each question was easily answered and the minor problem resolved. I recommend Capital Cadillac AND Mr. Gazette.
I recently bought my second Cadillac at Capital Cadillac.
I recently bought my second Cadillac at Capital Cadillac. Gerald Fazzarri was my salesman. I felt taken care of and confident that Mr. Fazzarri appreciated that buying a car can be overwhelming and scary because of the cost. I had a few questions and one very minor problem. I called Mr. Fazzarri and each question was easily answered and the minor problem resolved. I recommend Capital Cadillac AND Mr. Gazette.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The process of purchasing a car with both Thom and
The process of purchasing a car with both Thom and Capital Cadillac was very positive. Even though there was a computer issue affecting the purchase of our new car, we were continually being updated on the progress of the issue.
The process of purchasing a car with both Thom and
The process of purchasing a car with both Thom and Capital Cadillac was very positive. Even though there was a computer issue affecting the purchase of our new car, we were continually being updated on the progress of the issue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would like to take this opportunity to acknowledge an
I would like to take this opportunity to acknowledge an employee of your establishment whom I believe deserves additional recognition as a Sales Agent, for Customer Service above and beyond normal expectations. Mr. Thom Holmes is an employee you should be proud to have as a part of your staff and representing the Company. You should be proud to have this employee representing your company and serving the public.
I would like to take this opportunity to acknowledge an
I would like to take this opportunity to acknowledge an employee of your establishment whom I believe deserves additional recognition as a Sales Agent, for Customer Service above and beyond normal expectations. Mr. Thom Holmes is an employee you should be proud to have as a part of your staff and representing the Company. You should be proud to have this employee representing your company and serving the public.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thom and the rest of the staff were patient and helpful.
Thom and the rest of the staff were patient and helpful. Thom listened to our needs and got us everything we wanted. I got my dream car because he was knowledgeable and professional.
Thom and the rest of the staff were patient and helpful.
Thom and the rest of the staff were patient and helpful. Thom listened to our needs and got us everything we wanted. I got my dream car because he was knowledgeable and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was one of the best experiences I have had buying a
This was one of the best experiences I have had buying a new car. Anthony McFarlin and Rita Oliver were top notch.
This was one of the best experiences I have had buying a
This was one of the best experiences I have had buying a new car. Anthony McFarlin and Rita Oliver were top notch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car