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Capital Cadillac

(582 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–6:00pm
Tuesday 8:30am–7:00pm 8:00am–6:00pm
Wednesday 8:30am–7:00pm 8:00am–6:00pm
Thursday 8:30am–7:00pm 8:00am–6:00pm
Friday 8:30am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award

Reviews

(582 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capital Cadillac from DealerRater.

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Excellent service.

Took my SRX in for a recall and oil change. I was pleasantly surprised when my vehicle was ready to go within an hour.Service rep Jason was very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this amazing review, Treva! I am happy to hear that Jason provides you a professional service and that your service was completed in a timely manner. Thank you and we look forward to servicing you again! Best, Elwyn Bridges - General Manager

Great service, very friendly, quick turnaround

Walked in, they were waiting for me. Communicated well ( really like the new email system for updates), and they were quick. Best visit I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Leon thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Best, Elwyn Bridges - General Manager

recall from cadillac.

recall was completed and the need to clean the throttle body was pointed out to me. of course I agreed to have it done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Frank, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at the dealership and that the recall was completed! If there is anything else we can do for you just give us a call! Be sure to check our Facebook page for more exclusive specials. Best, Elwyn Bridges - General Manager

excellent service and clean facility

My experience was taken care in a timely manner. A very courtesy and respectful way. Keep up the good work team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this amazing review, Bobby! I am happy to hear that treated you with courtesy and respect and they took care of you in a timely manner. Thank you and we look forward to servicing you again! Be sure to check our Facebook page for more exclusive specials. Best, Elwyn Bridges - General Manager

Best Dealership in georgia, service, sales Dept

They are just like family taking care of all your needs they worked very hard to make us happy for that experience they are # 1. And General Motors what can i say thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this excellent review, Elsa. We are so happy to hear that we could make you feel like a part of the dealership family with your recent purchase. We hope you are enjoying your new vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Be sure to check our Facebook page for more exclusive contents. Best, Elwyn Bridges - General Manager

Great Service Rep.; love the new facility

We have the greatest Service Rep. in Glenn Turner. I have to say Glenn is probably 90% of the reason we continue to come to Capital.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the awesome feedback! Glen is an excellent service representative and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again for your loyalty and be sure to like us on Facebook to catch the latest service specials! Best, Elwyn Bridges - General Manager

service was excellent and facility comfortable

Service is always excellent, and service attendants are courteous and attentive,facility is very comfortable and relaxing while waiting during being serviced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your marvelous feedback, Vernice! It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Best, Elwyn Bridges - General Manager

Very timely service. Get job.

My car was repaired and ready to go in 45 minutes. I was told it would be 1 hour. Very efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Carlene, thank you so much for the excellent review. Having our customers vehicles completed in a timely manner is something we take great pride in so we can get you back on the road as quick as possible. We thank you for your business and hope to see you again for your future automotive needs. Also, be sure to visit us on Facebook to gain access to our exclusive specials. Best regards, Elwyn Bridges - General Manager

Fabulous dealership especially the back end.

Your tech Glenn Turner is absolutely the BEST in the business. Together with the body shop acumen and personnel it is really a pleasure dealing with everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bruce, thank you for taking the time to share this amazing review and 5-star rating! Glenn is a valuable member of our team and he will be grateful to read your nice comments. We're elated to hear that our team provided you with a pleasurable experience during your service visit. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, be sure to visit our Facebook page for access to our exclusive content. Best regards, Elwyn Bridges - General Manager

Great service experience & beautiful new facility!

Have used Capital Cadillac for many years, they were always very efficient, quality work, courtious, friendly and a pleasure to do business with!! A BIG thanks to STEVE CLARK for making everything so pleasant during my service experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Joyce, we appreciate you giving us this review and 5-star rating! It is great to know you have been doing business with us for years. We're thrilled to know that we are always able to provide you with an efficient, courteous, quality and pleasurable experience during your visits. Our customers mean everything to us and we are glad to have you as a loyal customer of Capital Cadillac. We will be sure to pass along your thanks to Steve. Thank you again and be sure to like us on Facebook to catch the latest service specials. Best regards, Elwyn Bridges - General Manager