Reviews
Everything was fine and they explained everything in detail, thank you very much for everything
Everything was fine and they explained everything in detail, thank you very much for everything
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
David S. my service advisor is the absolute best. He is always so cheerful and he keeps you up to date with the status of your vehicle while you are waiting.
David S. my service advisor is the absolute best. He is always so cheerful and he keeps you up to date with the status of your vehicle while you are waiting.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience with David S. It's wonderful to hear that his cheerful demeanor and communication made your visit enjoyable. We appreciate your kind words and are glad you felt well taken care of during your time with us.
The person who attended to me was attentive and kind which made the experience better .
The person who attended to me was attentive and kind which made the experience better .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience and for highlighting the attentiveness and kindness of our team. It's wonderful to know that these qualities made your visit more enjoyable. Your feedback is truly appreciated.
My new 2027 CRV EXL was prepped in a timely manner. The car was clean and no body marks noted. I am upset with sales and finance because I do not have copies of my purchase. I was told that it would be sent to my email and I still do not have it. I asked for a copy but was told that it is all digital. I regret trading in my car. I do not believe I was offered a fair price. It was my error to agree to the trade in. The manager kept saying he was being transparent but after the transaction was over I do not believe that he was transparent.
My new 2027 CRV EXL was prepped in a timely manner. The car was clean and no body marks noted. I am upset with sales and finance because I do not have copies of my purchase. I was told that it would be sent to my email and I still do not have it. I asked for a copy but was told that it is all digital. I regret trading in my car. I do not believe I was offered a fair price. It was my error to agree to the trade in. The manager kept saying he was being transparent but after the transaction was over I do not believe that he was transparent.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
It's good to hear that your new CRV EXL was prepared to your satisfaction, but we regret to learn about your concerns regarding the trade-in process and documentation. Your comments are important, and we understand how valuable transparency and clear communication are during a vehicle purchase. If you have any questions about your documents or would like clarification on any part of your transaction, please feel free to reach out to [email protected].
I’m a first timer. Time will tell. I should have received more information about the vehicle. The sales rep was courteous of course, but rushed through the process.
I’m a first timer. Time will tell. I should have received more information about the vehicle. The sales rep was courteous of course, but rushed through the process.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
We’re glad our sales representative was courteous, but you deserved clearer information about the vehicle and more time to feel comfortable with the process, especially as a first-time buyer. Please contact [email protected] at your earliest convenience so we can discuss your experience.
The attendant was very professional and went above and beyond to meet my needs.i would definitely return for my next service.
The attendant was very professional and went above and beyond to meet my needs.i would definitely return for my next service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words—we look forward to welcoming you back!
Almost 3 hours for an oil change?! Never returning there. Buying a Toyota and using the Civic as a trade-in. My Toyota gets oil changes under one hour at the dealership. I am NOT a happy customer. Secondly, they couldn’t top-off my coolant and “recommended” a flush. Unbelievable!! Never returning.
Almost 3 hours for an oil change?! Never returning there. Buying a Toyota and using the Civic as a trade-in. My Toyota gets oil changes under one hour at the dealership. I am NOT a happy customer. Secondly, they couldn’t top-off my coolant and “recommended” a flush. Unbelievable!! Never returning.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry your visit took longer than expected and left you frustrated. We understand your concerns about the service recommendations as well. We’d appreciate the opportunity to review your experience with you; please contact our service manager.
My 4 month old Pilot Elite displayed about 15 error message when I started it, including on that said "Do not drive this car". I had it towed to Honda. They had it for a week, tested many systems and the battery. They cleared the errors, but did not find any route causes for them. I suggested that the change the battery since a weak one could trigger these issues. They did not replace anything because their tests did not find any issues. Therefore, this is an issue that could resurface, which will again cause me much inconvenience and expense associated with getting alternate transportation. I sent a note to the Honda corporation and they called me and left a message that they set up a case to research the issue. I called them back four times this week but was not able to speak with anyone, with no calls back to me. I am still waiting for an explanation of their next steps.
My 4 month old Pilot Elite displayed about 15 error message when I started it, including on that said "Do not drive this car". I had it towed to Honda. They had it for a week, tested many systems and the battery. They cleared the errors, but did not find any route causes for them. I suggested that the change the battery since a weak one could trigger these issues. They did not replace anything because their tests did not find any issues. Therefore, this is an issue that could resurface, which will again cause me much inconvenience and expense associated with getting alternate transportation. I sent a note to the Honda corporation and they called me and left a message that they set up a case to research the issue. I called them back four times this week but was not able to speak with anyone, with no calls back to me. I am still waiting for an explanation of their next steps.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry for the uncertainty and inconvenience this has caused, especially with a new vehicle. We understand how important it is to have clear next steps. Please contact our service manager so we can review your experience and discuss your concerns.
James was very nice to deal with and did his best to get me a good price on my new Honda CRV
James was very nice to deal with and did his best to get me a good price on my new Honda CRV
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience and mentioning James’s efforts to assist you with your new Honda CR-V. It’s wonderful to hear that you found him pleasant to work with and that he helped you feel confident about your purchase. Your feedback is truly appreciated.
David Schweitzer makes the entire process smooth and stress-free, which makes me feel comfortable continuing to service my car at Atlantic Honda. He takes the time to explain everything clearly and ensures I feel comfortable and confident with the services being provided.
David Schweitzer makes the entire process smooth and stress-free, which makes me feel comfortable continuing to service my car at Atlantic Honda. He takes the time to explain everything clearly and ensures I feel comfortable and confident with the services being provided.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with David Schweitzer and the team. It's wonderful to know that clear communication and a smooth process have made you feel comfortable and confident trusting your vehicle with Atlantic Honda. Your feedback is truly appreciated.