Reviews
I’m not sure who Steve Thompson is but Chris did a fine
I’m not sure who Steve Thompson is but Chris did a fine job as our sales rep. Closing with F&I was quick and painless, too
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Interstate Ford! Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com
Typical dealership service department; any excuse to
Typical dealership service department; any excuse to steal your money. Took a 2022 F150 in for warranty service because the bed camera no longer works. Tech took off the brake light housing, saw a previous dealership had installed a brake light flasher on the brake light wiring, and claimed that it was the problem and they couldn't fix the camera. The camera, which has a separate wiring harness from the brake light, was inoperable because the "3rd party equipment" caused the failure. And then charged me $160 for the privilege of being blown off. Turns out the camera is overheating in the sun, and will fail if it's too hot. When it cools down, it works again. Replacing it with a new camera fixed the issue.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are in the process of getting this handled for you. Sorry for the confusion. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
Typical dealership service department; any excuse to
Typical dealership service department; any excuse to steal your money. Took a 2022 F150 in for warranty service because the bed camera no longer works. Tech took off the brake light housing, saw a previous dealership had installed a brake light flasher on the brake light wiring, and claimed that it was the problem and they couldn't fix the camera. The camera, which has a separate wiring harness from the brake light, was inoperable because the "3rd party equipment" caused the failure. And then charged me $160 for the privilege of being blown off. Turns out the camera is overheating in the sun, and will fail if it's too hot. When it cools down, it works again. Replacing it with a new camera fixed the issue. **Updated: Talked to Jeff the service manager and he was super helpful and confused at why the situation even existed. He promised they’d make things right and had the parts on order. If the whole situation had gone this way from the start, this would be a 5 star review *****
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are in the process of getting this handled for you. Sorry for the confusion. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
Jeff was super helpful and promised to get it all resolved. If things had gone this way in the first place, it would have been a 5 star review.
This is one of best car buying experiences I’ve ever had.
This is one of best car buying experiences I’ve ever had. Once our salesman understood what we were looking for everything went smoothly. We were able to find exactly what we were searching for. We couldn’t be happier with our experience at interstate ford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with Interstate Ford. We appreciate your business and hope to see you again soon! Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com
They were all very professional.
They were all very professional. He answered all my questions. Super fast and honest people working there. I would buy from you all again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Interstate Ford. We appreciate your business and hope to see you again soon! Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com
Dealership has nice staff and great prices.
Dealership has nice staff and great prices. Do make sure when you buy a car that all the fluids are topped off because that seems to be a common mistake. Also making sure the car is clean with all pieces included also seems to be a common mistake. If you’re going to buy a vehicle here just make sure you do your own checklist because the people selling you the car will not do it for you.
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- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what are your first and last names so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com
Our relationship with Interstate Ford began out of state.
Our relationship with Interstate Ford began out of state. We began our truck build in Wyoming. We selected Interstate to place our order because of convenience to our Colorado residence. We placed our order through Dave Pogue. Dave introduced us to Nick Velasquez. Our experience with both Dave and Nick were top drawer. Granted, we brought our order to the dealership, but they guided us through the entire process. A very good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com
I’m a difficult buyer Poor credit and not able to
I’m a difficult buyer Poor credit and not able to provide a down payment. Chris has prevailed and got me approved
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with Interstate Ford. We appreciate your business and hope to see you again soon! Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com
I had a great experience and would not hesitate to
I had a great experience and would not hesitate to purchase a third vehicle from here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com
Great place to buy a car.
Great place to buy a car. No pressure, everyone is easy to work with. Facility is in good shape. Would buy from again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Interstate Ford. We look forward to having you as one of our valued customers for many more years to come! Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com