Reviews
Write a reviewFriendly, no pressure salesmen. When I noted that the car...
Friendly, no pressure salesmen. When I noted that the car had worn tires, they immediately offered to replace them, and touched up a few scratches.
Friendly, no pressure salesmen. When I noted that the car...
Friendly, no pressure salesmen. When I noted that the car had worn tires, they immediately offered to replace them, and touched up a few scratches.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
10/10 would recommend!
I had a really great experience with them and bought my 5th used car here. I plan on buying many used cars from here and definitely recommend! They have great prices and great quality vehicles.
10/10 would recommend!
I had a really great experience with them and bought my 5th used car here. I plan on buying many used cars from here and definitely recommend! They have great prices and great quality vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
trash service
The seller called me “childish” UNACCEPTABLE! Trash place, trash people , trash cars
trash service
The seller called me “childish” UNACCEPTABLE! Trash place, trash people , trash cars
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Whooo
I found a car that I was serious about looking at to buy. I called to maybe make appointment, see if available and want to check out. Someone answered the phone and the line was distorted and fumbled around a little, and said "Paul's phone" or something. I answered, um... hello? Had no idea who I was talking to but asked if I had the right number and said I wanted to come take a test drive in that car. He said okay, come before close at 6. Ended up having transportation issues and getting too late that day. I called again just to say I couldn't make it and I'll be back tomorrow, but the phone was answered the same way and I still had to be the one who says, hello? Next day, I could not go again and still no phone call to initiate any sale or service.
Whooo
I found a car that I was serious about looking at to buy. I called to maybe make appointment, see if available and want to check out. Someone answered the phone and the line was distorted and fumbled around a little, and said "Paul's phone" or something. I answered, um... hello? Had no idea who I was talking to but asked if I had the right number and said I wanted to come take a test drive in that car. He said okay, come before close at 6. Ended up having transportation issues and getting too late that day. I called again just to say I couldn't make it and I'll be back tomorrow, but the phone was answered the same way and I still had to be the one who says, hello? Next day, I could not go again and still no phone call to initiate any sale or service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great customer service - good guys!
Reasonably priced truck, running well after a week.
Great customer service - good guys!
Reasonably priced truck, running well after a week.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased Audi A8L and they made everything easy.
Everything worked out good, they were easy to deal with and I felt like I got a good deal and they were flexible with the pricing.
Purchased Audi A8L and they made everything easy.
Everything worked out good, they were easy to deal with and I felt like I got a good deal and they were flexible with the pricing.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tried but no deal
They were accommodating in allowing an independent mechanic to test the car I was looking at--a good sign. In the end we couldn't make a deal but I would try them again for a different car.
Tried but no deal
They were accommodating in allowing an independent mechanic to test the car I was looking at--a good sign. In the end we couldn't make a deal but I would try them again for a different car.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Excellent
Excellent from beginning to end! I flew up from LAX in order to buy the car. The ONLY thing is it did not come with an owner's manual and one month later I still have not received registration. Other than that, excellent!
Excellent
Excellent from beginning to end! I flew up from LAX in order to buy the car. The ONLY thing is it did not come with an owner's manual and one month later I still have not received registration. Other than that, excellent!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was told Autometrics is solid. The best. My father...
I was told Autometrics is solid. The best. My father has worked with them for over 20 years. I bought a car from them that had a few flags, but I figured since it was Autometrics, there wouldn't be any problem. Within a week, I had transmission problems, one of the two things that they just happen to not cover 100% under their warranty. They offered to replace it new for $3100 or $1500 used (but no guarantee of work), but 50% off since it was under warranty. Smelling a rat, I took it to another shop who fixed the major issue in two minutes. The transmission mount and seals weren't good, which means that Autometrics NEVER looked at the transmission. The price they were charging for a new transmission was $900 over what a dealer would charge. This other shop would put a used transmission for $750 and guarantee the work. In short, I got screwed. My car wasn't the most expensive on the lot, but they were willing to screw me since they had made the mistake of taking the car in the first place. The owner told me that he had to "do right by me" since he had worked with my father for so long. He didn't, proving he's just another used car salesman. Don't go to Autometrics.
I was told Autometrics is solid. The best. My father...
I was told Autometrics is solid. The best. My father has worked with them for over 20 years. I bought a car from them that had a few flags, but I figured since it was Autometrics, there wouldn't be any problem. Within a week, I had transmission problems, one of the two things that they just happen to not cover 100% under their warranty. They offered to replace it new for $3100 or $1500 used (but no guarantee of work), but 50% off since it was under warranty. Smelling a rat, I took it to another shop who fixed the major issue in two minutes. The transmission mount and seals weren't good, which means that Autometrics NEVER looked at the transmission. The price they were charging for a new transmission was $900 over what a dealer would charge. This other shop would put a used transmission for $750 and guarantee the work. In short, I got screwed. My car wasn't the most expensive on the lot, but they were willing to screw me since they had made the mistake of taking the car in the first place. The owner told me that he had to "do right by me" since he had worked with my father for so long. He didn't, proving he's just another used car salesman. Don't go to Autometrics.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
My husband and I attempted to buy a used car from this...
My husband and I attempted to buy a used car from this dealer. The salesman went back on a price he agreed to twice and when my husband asked to speak to the owner, the salesman put his hands on my husband's shoulders and ordered him off the lot. This was after a calm and rational negotiation process which took place in front of our young (20 months) daughter. Besides being dishonest in the negotiation, this salesmen essentially threatened us, raised his voice, and treated us as if we were dangerous in some way. His behavior was completely irrational and innappropriate.
My husband and I attempted to buy a used car from this...
My husband and I attempted to buy a used car from this dealer. The salesman went back on a price he agreed to twice and when my husband asked to speak to the owner, the salesman put his hands on my husband's shoulders and ordered him off the lot. This was after a calm and rational negotiation process which took place in front of our young (20 months) daughter. Besides being dishonest in the negotiation, this salesmen essentially threatened us, raised his voice, and treated us as if we were dangerous in some way. His behavior was completely irrational and innappropriate.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car