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Sutherland Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (131 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Kristen is the best salesperson on the planet!!!!!

#1BEST CAR BUYING EXPERIENCE IN OUR 67 YEARS ON THIS PLANET. COURTEOUS,CARING,FOLLOW UP #1,PURCHASED THIS CAR FROM 871 MILES AWAY. BECAUSE OF KRISTEN.YOUR LUCKY !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kristen is Awesome

This is the second car I've purchased from Kristen. She made the process easy and stress free from the test drive to vehicle pick up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Deal, great buying experience

We had a fantastic buying experience with Marlon. No pressure, very helpful. Overall stress less purchase. We searched a 300 mile radius and this was the best deal on the Audi. They made the process very comfortable. Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly Recommend Sutherland

Marlon and Kristen made the car shopping experience pleasant and simple; a refreshing car-buying experience! My car had been in an accident and I needed to replace it quickly. Marlon made it happen and for a great price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service

The sales person was friendly and helpful and answered all of my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business Charles! We hope your daughter enjoys her Prius for many years!

Picked Up Tonight

We walked in last night, picked our car up today. What a great experience. Quality cars, easy sale & Delivery. We picked it out & picked it up in 24 hours-Kristin took care of the rest. Highly recommend Sutherland Auto!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business, Jen! We do our best to make the buying process painless and stress free!

PAINLESS CAR BUYING EXPERIENCE

I usually dread buying a used car from a dealership due to the up-selling of add on products like paint protectant, under coating, etc. None of that from Sutherland, Marlon Monti was our contact there and it was a pleasant experience. He presented the car professionally and offered what he knew of its history. The car was what we were looking for and we said yes to the deal in short order. Marlon handled the paperwork part of the sale efficiently and two days later we arrived to pick up the car. He said that in the final checkout they found the front brakes were worn so they replaced them; nice touch to complete the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for your business Jim! We do our best to provide excellent value with out the hyped up sales gimmicks and extra products you don't need. We also make sure our vehicles are set up correctly when you pick up your vehicle.

PLEASANT BUYING EXPERIENCE

Bought a used Audi A6 from salesman Marlon Monti. Quite honestly, it was painless. Every time i came in , which was often, he asked me if i wanted to test drive the car again. I always did. Plus , he lets you test drive the car and he doesnt ride along with you which i believe is very important. I dont want a pushy salesman breathing down my neck, telling me all the virtues of the car and why i should buy it ! I dont need to be sold on a car im interested in. I do my homework !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John-Thank you for your review! We're very pleased you had a pleasant experience and is always our goal to make the process simple and straightforward. We enjoy working with informed buyers as yourself. We look forward to earning your business again in the future!

Best Car Buying Experience of Our Lives

If you are in the market , you owe it to yourself to check out Sutherland. Marlon Monti and Paul Harris are quite easy-going and there is absolutely no pressure. Our experience was flawless. Their only focus is your satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great overall buying experience

Been looking for a Range Rover for a while. Marlon was patient and provided outstanding Customer Service. Easiest buying experience I've ever had. I highly recommend everyone to buy at Sutherland

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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