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Rick Hendrick Buick GMC

(1,326 reviews)
Visit Rick Hendrick Buick GMC
Sales hours: 12:00pm to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–10:30pm 7:00am–7:00pm
Friday 9:00am–10:30pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2025 state dealer award
View 4 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (866) 309-4396 (866) 309-4396
Used (866) 569-6866 (866) 569-6866
Service (866) 569-8097 (866) 569-8097

Reviews

(1,326 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Buick GMC from DealerRater.

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All of the staff at the dealership were very inviting and

All of the staff at the dealership were very inviting and cordial. My salesman, Ben, made the purchasing of my new GMC pick up truck, very enjoyable and refreshing. He was very informative and providing a detailed demonstration of all of the options on my new vehicle. He even offered refreshments while we waited for the finance department. Ben made a potentially stressful buying experience, a very fun and enjoyable event. He is to be commended for his professionalism. I would highly recommend Ben as well as Rick Hendrick GMC/Buick of Duluth Georgia to anyone looking to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had Joel help us and he was great, we felt no pressure

We had Joel help us and he was great, we felt no pressure and he allowed us to look at the car as long as we needed to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Please don't hesitate to reach out if there's anything additional we can do for you.

Had a appointment for 1030 got there 1031 took him two

Had a appointment for 1030 got there 1031 took him two hours to do an oil change and tire rotation, which was all right because it was crowded but go to check on my truck and the lady is going to lunch and my paperwork is laying on her desk and luckily somebody else came and took care of it after I said something to someone that was ridiculous that it was no one to take care of her load as she goes to lunch for hour or 30 minutes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate you bringing this experience to our attention. If you are willing, please contact Michael Dinardi at (770) 954-8718 so we can work towards a resolution. We look forward to hearing from you.

Kenmanuel, Joshua a d Ben doing great job thank you guys

Kenmanuel, Joshua a d Ben doing great job thank you guys we are happy we our new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ricardo Sangronis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Buick GMC.

Great customer service by Brian Taylor.

Great customer service by Brian Taylor. Went above and beyond!!!!!!! He needs a raise?. Treated me like royalty. The whole team was great?..Would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

If you have any further questions, please don't hesitate to reach out!

Kenmanuel, Chad and Brian help us to fino our New

Kenmanuel, Chad and Brian help us to fino our New vehicle. Thank you . This dealer have bi e saleman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jose Sarmiento, thank you; we appreciate your feedback!

Joel Valerio was extremely professional.

Joel Valerio was extremely professional. His knowledge and explanation of the process was knowledge and polite. After we had a less than desirable experience his service recovery was stellar. He made us feel like he wanted our business and valued us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We hope to be of service to you again in the future. Best wishes, Rick Hendrick Buick GMC

It was fast and easy every question I had they answered

It was fast and easy every question I had they answered they treated me like family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We hope to be of service to you again in the future. Best wishes, Rick Hendrick Buick GMC

I had a great experience buying my car thanks to Joel.

I had a great experience buying my car thanks to Joel. He was very friendly, professional, and helpful from start to finish. He took the time to answer all my questions and made sure I felt comfortable with everything. If you're looking for someone honest and easy to work with, I recommend Joel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We can't wait to see you again, have a great day.

The service was a Great experience buying my New Vehicle

The service was a Great experience buying my New Vehicle will Definitely recommend friends to this Dealership. Joel was my Salesman We went out found the vehicle that fit my needs and test drove ,and made the Deal in Great time that fits my budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

If you have any further questions, please don't hesitate to reach out!