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Rick Hendrick Buick GMC

(1,326 reviews)
Visit Rick Hendrick Buick GMC
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–10:30pm 7:00am–7:00pm
Friday 9:00am–10:30pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2025 state dealer award
View 4 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (866) 309-4396 (866) 309-4396
Used (866) 569-6866 (866) 569-6866
Service (866) 569-8097 (866) 569-8097

Reviews

(1,326 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Buick GMC from DealerRater.

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Amazing Customer Service!

Adam was my salesperson. He is very knowledgeable and honest. He values your time and listens to what you do and dont say about the vehicle you're looking for. I will definitely be asking for him when I'm ready for my next trade in. If you need a new (or used) car...please ask for Adam O'donnell

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Gmclover, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Buick GMC! We do hope we can be of assistance in the future. Take care!

BEST DEALER EVER AWARD GOES TO LAUREN

I am super excited about having my new car. No one wants to fill out paper work, have credit pulled, or even put down money. But everyone wants a new car right.... Well Lauren made my experience beyond amazing. He was fast, fun, and friendly. He let me know everything I needed, the time frame documents would be processed, in addition to walking me step by step with everything. Hands down he was awesome. #KEEPUPTHEGOODWORKLAUREN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marqwesha Davis, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Great. Easy experience

Tavien and Rod were great they made the process so easy, no hassle. We met a number I was pleased and they were pleased. Both parties were happy. I am loving my Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

D Gibson, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

Quick service on short notice

Wonderful experience. Will use them again for any future service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dana Atchinaon, we are so pleased you enjoyed your visit to Rick Hendrick Buick GMC! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Buick GMC

Rick Hendrick GMC

Best new vehicle purchase ever the entire process was truly a pleasure. The salesmen Logan and Louise where extremely courteous and professional. The sales manager Ron work hard to meet my needs and even had the car delivered by the salesmen Logan and Louise. It arrived looking like a new penny and they spent the time to give me a run through of the vehicle. Would definitely recommend you give them an opportunity to hook you up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Darrin Bell, thank you for taking the time to leave a review for us at Rick Hendrick Buick GMC. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

Great

Service was great and I was out of there in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Rosalyn Brown, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Buick GMC

Great service

The help and services jamis provided were great answered every question I had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Cesar Castillo, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

2016 sierra 3500HD Denali

After shopping for couple of months for my next truck I visited a few dealerships some as far as Tennessee and South Carolina and none of those took the time to listen to my credit situation I am very pleased with my purchase and want to thank especially Tavien Coleman for listen to mi situation and help me get the best deal I?ll definitely recommend Rick Hendrick Buick GMC to my family and friends and definitely check with them first on my next automobile purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Juan Guevara, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day!

Rick Hendrick Review

Luis Gutierrez was my salesman and he did a great job having the car ready that I wanted to test drive. He made the buying process easy and painless. He made it a good experience and I highly recommend him. If you're looking for a car, go see him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Chris Mascaro, thank you for taking the time to leave a review for us at Rick Hendrick Buick GMC. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Service

Excellent review of warranty coverage and repair along with probable cause .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Frederick Hodge, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!