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Rick Hendrick Buick GMC

(1,326 reviews)
Visit Rick Hendrick Buick GMC
Sales hours: 12:00pm to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–10:30pm 7:00am–7:00pm
Friday 9:00am–10:30pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2025 state dealer award
View 4 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (866) 309-4396 (866) 309-4396
Used (866) 569-6866 (866) 569-6866
Service (866) 569-8097 (866) 569-8097

Reviews

(1,326 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Buick GMC from DealerRater.

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Service Department.

The staff in the service department went above and beyond to help. Top notch service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Conroy, thank you for taking the time to leave a review for us at Rick Hendrick Buick GMC. If you're ever in need of more help, please let us know!

Adam Hawkins

Jamis was very knowledgeable and made sure I knew exactly what was going on with my car at all times. This man deserves to be recognized and promoted. Two thumbs up for Jamis!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Adam Hawkins, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Buick GMC! We do hope we can be of assistance in the future. Take care!

acadia

excelente servicio trato y puntualidad ayuda y consegui lo que buscaba

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing!

Luis Gutierrez, Julian Foster, and their team were so patient and helpful throughout this process! Best customer service I?ve ever had and they gave us an amazing deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Emily Payne, we are so happy to read such a great review about Rick Hendrick Buick GMC! We do hope we can be of assistance in the future. Take care!

Robert H

No pressure...all individuals are professional and friendly....great experience...thank you Luis

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robert Hunter, we are so happy to read such a great review about Rick Hendrick Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

Great

Pretty pleasant car buying experience. They worked with us to get us a win-win deal, and we are happy with the vehicle we purchased and what they offered us for our trade. Everyone we encountered was professional, courteous, and customer-oriented.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Sarah Cox, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Experience

Luis Gutierrez was a pleasure to buy from and will buy next one from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Paul Cash, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Experience

Luis Gutierrez was FANTASTIC! He was so knowledgeable and truly made the buying process tolerable. (Who truly likes buying a car?) The finance team worked really hard to make sure that we walked away happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Paul Cash, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

Hendrick Automotive Group, Duluth GA

Lauren, my salesman was top notch. The facilities were clean and everyone I encountered was professional and attentive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tre Mclendon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Buick GMC. Thank you, and have a fantastic day!

Wonderful experience

Excellent service! Enjoyed working with Luis G and Luis R. They know their stuff and are completely professional. Haven?t had to purchase a new car in 12 years and they made this experience painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lisa Slaton, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.