Reviews
Benjamin he walked out and greeted me as soon as I got to
Benjamin he walked out and greeted me as soon as I got to the door. The process was easy and simple.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We hope to be of service to you again in the future. Best wishes, Rick Hendrick Buick GMC
Benjamin was great, he was very perceptive.
Benjamin was great, he was very perceptive. And Ultimately I was very Happy with my vehicle!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
If you have any further questions, please don't hesitate to reach out!
Poor experience across… service dept is a complete mess…
Poor experience across… service dept is a complete mess… zero communication/ updates… always have an excuse for bad job.. wish had another dealership around
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Please reach out to Michael Dinardi at 770-497-5900 when you can so we can address this situation directly. Thank you and have a great day.
We got the help and the car we need.
We got the help and the car we need. We were quick and it was easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cesar, we're so glad that we were able to go above and beyond your expectations!
It was fine.
It was fine. I had no problems. The offices should be more private not close together.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kk, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Buick GMC.
Associate was very helpful & good energy made me buy my
Associate was very helpful & good energy made me buy my vehicle , definitely need a raise
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Please don't hesitate to reach out if there's anything additional we can do for you.
Joelle, our sales person, was the epitome of
Joelle, our sales person, was the epitome of professional. While car buying experience was more than I could have asked for. Did not pressure me into another vehicle and listened to every feature I wanted. Went with a 2025 Buick Envista ST. He checked in on us day after to check on us. I will definitely be going back for future car purchases. Not to mention our finance guy, tavian. Very professional, and no pressure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tim Smith, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Buick GMC.
Absolute worst management and trade evaluation ever.
Absolute worst management and trade evaluation ever. Kim brown was a honest person, but had me dragged on waiting on Ryan sanders “manager” instead of offering a fair trade he decided to lowball an offer that you can’t find anywhere in the country. Told me they use “KBB” Ran it thru myself it and it came back at 17k higher than what they offered me. Caught me with a fake 12k off msrp or 0% financing ad but tried royally screw me. Instead of owning the fact they tried to lowball me, he got sensitive and hung up the phone on me while I was speaking. I called back and he answered Kim’s phone. I knew not to do business with any brand tied to Hendricks but I thought they were gonna be fair. Unfair bait and switch with lowball practices. I’d think twice before buying anything Hendricks Buick GMC Duluth. Especially if the failing manager is involved.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach out to Michael Dinardi 770-497-5900. We look forward to hearing from you soon.
it was a wonderful experience here at gmc buying my
it was a wonderful experience here at gmc buying my second truck from here with kenmanuel
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Adrian, we really appreciate your feedback!
Listen well and did a great job!
Listen well and did a great job! Handle all my questions in a professional manner.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We can't wait to see you again, have a great day.