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Rick Hendrick Buick GMC

(1,326 reviews)
Visit Rick Hendrick Buick GMC
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–10:30pm 7:00am–7:00pm
Friday 9:00am–10:30pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2025 state dealer award
View 4 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (866) 309-4396 (866) 309-4396
Used (866) 569-6866 (866) 569-6866
Service (866) 569-8097 (866) 569-8097

Reviews

(1,326 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Buick GMC from DealerRater.

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I worked with Eddie he was very respectful and

I worked with Eddie he was very respectful and knowledgeable on the envista. Once you guys have my color! I’ll be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Sabina Casroe, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Buick GMC.

It was slot of people but Eddie made sure I was helped.

It was slot of people but Eddie made sure I was helped. Even though he was busy he stopped to help me which I really appreciate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We hope to be of service to you again in the future. Best wishes, Rick Hendrick Buick GMC

Eddie did great!

Eddie did great! He worked super fast because I was in a rush very informative!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Naomiblinks, we're so glad that we were able to go above and beyond your expectations!

They are the worst!

They are the worst! Wouldn't even talk price with me. Just ran my credit and told me I needed to put 7000 down and it was non negotiable. When I couldn't, they tried to sell me on a xxx for way over price. Wouldn't get me a car I could be comfortable driving, then tried to sell me a "cheaper" car with less amenities. When I didn't wwant to look at it, he tried to insist, and stepped into my path when I tried leaving. DON'T SHOP AT ANY Rick Hendrick dealership. They bamboozle you left, right and up the tail pipe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Dealer response

We appreciate you bringing this experience to our attention. If you are willing, please contact Michael Dinardi at 770-497-5900 so we can work towards a resolution. We look forward to hearing from you.

Benjamin did a great job finding the car for me.

Benjamin did a great job finding the car for me. He was very direct and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

If you have any further questions, please don't hesitate to reach out!

Great Service- Kenmanuel is best.

Great Service- Kenmanuel is best. This is the 2nd time ive worked with him in the last year & I couldnt be any happier!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gerald Zamora, we're so glad that we were able to go above and beyond your expectations!

Kenmanuel was extraordinary salesman he give to us more

Kenmanuel was extraordinary salesman he give to us more the 100% customer service. We back home happy with our new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We hope to be of service to you again in the future. Best wishes, Rick Hendrick Buick GMC

From start to finish Kenmanuel made the process hassle

From start to finish Kenmanuel made the process hassle free and easy. Amazing customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jerome Romero, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Buick GMC.

Ben Clark was very helpful today, He answered all our

Ben Clark was very helpful today, He answered all our questions and was very professional as he walked us through all the information we needed to know. Such a great Salesman!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jhonatan Ramirez, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Buick GMC.

Found a vehicle online.

Found a vehicle online. Scheduled a test drive and while we drove they got me the numbers for my trade. My salesman was Ben. Very knowledgeable and helpful. Very simple process. Highly recommend them and Ben to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jblkmn, we're so glad that we were able to go above and beyond your expectations!